Quick renewals
Driving licences and vehicle registrations are often renewed and printed in roughly 3–5 minutes.
RTA Smart Teller Kiosk - RTA HQ - Block C Road Side
Al Garhoud
RTA Smart Teller Kiosk in Al Garhoud is a self-service spot for Dubai vehicle and driving-licence transactions. Reviews highlight quick licence renewals, vehicle-registration card printing and late-night access, often completing a transaction within a few minutes.
Reputation Score
4.2
★★★★☆
208 ratings
Source: Google Maps
The Good Stuff
Late access
The kiosk has been used at midnight and even around 4am, making it useful outside office hours.
Payment choice
One review reports cash, physical-card and tap payment options at the kiosk.
Clear instructions
Customers describe the process as user-friendly, with clear instructions and no long queue for some visits.
Multiple languages
The machine has been reported to support English, Arabic, Urdu and Hindi.
Remote help
When one printer failed, customer care remotely arranged printing from another machine.
Tips for a Better Visit
Check licence. Confirm your licence is issued in Dubai before travelling; the kiosk does not renew Abu Dhabi licences.
Complete eye test. For a driving-licence renewal, complete the eye test first at an authorised optical provider so the result reaches the RTA portal.
Bring payment. Carry a payment card and be prepared for cash as well; a review reports both options, including tap payment.
Plan parking. If building parking is unavailable on a weekend, one visitor parked at the nearby gas station and walked over.
Check access. Verify that you can enter the kiosk area after office hours, since one evening visitor was blocked by security.
Allow backup time. For an important journey, leave extra time in case the card printer errors; one failed renewal caused a wait of over three hours.
Plan the visit
Practical details
Al Garhoud, Street - 5 Marrakech St
Al Garhoud, Dubai
| Mon | 8:00 AM – 2:00 PM |
| Tue | 8:00 AM – 2:00 PM |
| Wed | 8:00 AM – 2:00 PM |
| Thu | 8:00 AM – 2:00 PM |
| Fri | 8:00 AM – 2:00 PM |
| Sat | 8:00 AM – 2:00 PM |
| Sun | 8:00 AM – 2:00 PM |
Common Concerns
Print failures
Payment can go through while the card fails to print, with one customer reporting more than three hours spent resolving it.
Dubai only
The kiosk renews Dubai licences only; an Abu Dhabi licence could not be renewed.
Parking limits
Building parking may be unavailable, especially on weekends; one visitor used a nearby gas station instead.
Access issues
Despite reports of 24-hour availability, some visitors were refused entry after the office closed.
Slow support
Technical problems have sometimes required repeated calls, while reviews also criticise customer-care interactions.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 320
Driving Licence Renewal copy print out
“payment online AED 320 and only print out copy available at this location”Google review · February 2020
DXB
LOCAL
LOCAL
The Bottom Line
RTA Smart Teller Kiosk in Al Garhoud is built for quick, self-service RTA transactions. Customers use it for Driving Licence Renewal, vehicle-registration renewal, printing a Mulkiya or registration card, and collecting a number-plate sticker. Several reviews describe the whole process taking between two and ten minutes, including a late-night vehicle renewal completed in under five minutes.
The biggest draw is convenience outside normal office hours. Reviews mention using the kiosk at midnight, late at night and even around 4am. Payment may be made by cash, physical card or tap, and the machine has been reported in English, Arabic, Urdu and Hindi.
For a licence renewal, complete the eye test first and make sure the result has reached the RTA portal. There are important limits. The kiosk handles Dubai-issued licences only, not Abu Dhabi licences.
Printing is not guaranteed: several customers paid successfully but received an error or no card, and one had to spend more than three hours seeking help. Another review says remote support successfully printed a licence from a different machine, but that outcome is not consistent. Parking can be difficult when the building is closed, particularly on weekends.
Access itself has also been uneven, with a visitor refused entry after office hours despite the kiosk’s advertised 24-hour use, so check entry arrangements and allow backup time for urgent trips.