One-Day Routes
One reviewer reported parcels picked up Thursday and delivered Friday between Sharjah, Motor City, and Abu Dhabi.
Safe Arrival
Al Quoz
Safe Arrival is a shipping service in Al Quoz handling last-mile delivery, warehousing and fulfilment, land transport, and cross-border shipments. Reviews mention domestic pickups, courier delivery, tracking, and cash-on-delivery arrangements, but experiences vary sharply: some report smooth one-day routes, while many describe delays and unanswered support.
Reputation Score
2.2
★★☆☆☆
120 ratings
Source: Google Maps
The Good Stuff
Repeat Success
Some repeat users describe smooth pickups and deliveries, including one account covering several years of use.
Multiple Attempts
One customer said the team made five delivery attempts, useful when recipients are hard to reach.
Online Tools
A positive review specifically found the mobile app and website easy to use.
Tips for a Better Visit
Avoid COD. If you rely on prompt cash-on-delivery payouts, use caution: one reviewer reported 7–10 unpaid shipments after nearly a month.
Request AWB. Ask for the airway bill before handing over a shipment; one customer said Safe Arrival did not provide one.
Confirm Warehouse. Confirm the intended destination at pickup, as one review says goods meant for Amazon were taken to Safe Arrival's warehouse instead.
Allow Buffer. Do not assume next-day service will arrive next day: one paid next-day parcel was still undelivered after five days.
Keep Records. Save emails and call attempts, since several customers reported no response through phone, email, WhatsApp, or live chat.
Plan the visit
Practical details
358, Hadaeq Mohanned Bin Rashid, The Curve - Building, 63 Sheikh Zayed Rd
Al Qouz Third - Al Quoz, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | Closed |
| Sat | Closed |
| Sun | 9:00 AM – 7:00 PM |
Popular Mentions
COD
Cash-on-delivery is mentioned as a business delivery option, though several reviews raise concerns about payout delays.
Saver services
One customer used Saver services for a Wednesday-night booking, with pickup Thursday and delivery Friday.
Same day delivery
Same-day delivery is mentioned as an available option, although one customer said the order could not be completed.
Next day delivery
Next-day delivery is referenced by customers who paid for it, including one whose parcel arrived five days late.
Common Concerns
COD Delays
Several business customers reported cash-on-delivery payments arriving weeks late or not arriving at all.
Warehouse Holds
Packages were reported stuck in sorting or warehouse facilities for days or more than a week.
Poor Support
Customers describe unanswered calls, emails, WhatsApp messages, and long waits before calls are dropped.
Missed Deliveries
Some reviews say delivery attempts were recorded without contact, while parcels remained undelivered.
Unreturned Shipments
One business customer said a shipment was held at the warehouse and neither delivered nor returned to its origin.
DXB
LOCAL
LOCAL
The Bottom Line
Safe Arrival is a shipping service in Al Quoz for courier deliveries, pickups, warehousing and fulfilment, land transport, and cross-border work. Customer reviews specifically mention cash-on-delivery (COD), same-day and next-day delivery, and Saver services. A positive account says parcels picked up on Thursday reached clients on Friday between Sharjah, Motor City, and Abu Dhabi.
Another reviewer found the mobile app and website user-friendly. The bigger concern is consistency. Many customers describe parcels sitting in a sorting or other warehouse for several days or more than a week, sometimes without a clear delivery attempt.
One review says the tracking was updated overnight to claim the customer had not answered, while another says a courier was in Abu Dhabi when the delivery was supposed to happen in Dubai. Calls reportedly went unanswered for 15 to 30 minutes, and customers also mention ignored emails, WhatsApp messages, and live chat. Businesses using COD should be especially careful.
Reviews describe payments delayed for two weeks, a month, or longer, including 7–10 unpaid shipments. Before handing over goods, request an AWB, confirm the destination warehouse, and get the return and payout process in writing. There are isolated reports of on-time service and repeated delivery attempts, but the overall review pattern calls for a backup plan.