Custom designs
Customers have reported getting a custom design reproduced with the requested measurements, sometimes below competing quotes.
Al Nahda
SAN Furniture is a custom furniture maker in Dubai’s Al Nahda, where customers order pieces such as beds, sofas and TV units. Reviews show that the main draw is the ability to match requested designs and measurements, though delivery and after-sales follow-up can be inconsistent.
Source: Google Maps
Customers have reported getting a custom design reproduced with the requested measurements, sometimes below competing quotes.
One sofa-set customer specifically praised the finishing, foaming, fabric and requested details, describing the work as high quality.
Free installation was included in one customer's furniture order, alongside delivery completed earlier than originally promised.
A TV cabinet buyer described the piece as sleek and modern, with assembly reported as straightforward.
One delivery team carried a bed and TV unit upstairs for customers in their seventies and arrived with the furniture well packaged.
Confirm measurements. Get the final design, measurements and materials in writing before paying; one closet order arrived with all three wrong.
Set deadlines. Treat the promised delivery date as something to verify carefully, since a 15-day estimate reportedly became nearly two months.
Inspect delivery. Check dimensions, materials, doors and mechanisms as soon as the furniture arrives, before accepting an incomplete or damaged order.
Keep records. Save the agreed price and refund terms in writing; one customer kept the custom-furniture refund agreement on WhatsApp.
Check installation. Before the installers leave, check wall fixings and exposed cables, particularly after mirror or panel work.
Plan the visit
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | Closed |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
A customer ordered a modular sofa for a new apartment and was pleased with the quality and overall experience.
The bunkbed was part of a new-apartment order that the customer described positively for quality and service.
A customer reported receiving a sofa bed and TV unit that matched expectations after coordination with the team.
One buyer received an L shape sofa and cushions within five working days, noting that the model was firmer rather than soft.
Several customers describe long waits for refunds; one said seven to eight months passed after the company agreed to repay the money.
Delivery estimates can shift sharply: one customer was promised 15 days but waited nearly two months for the furniture.
A closet order reportedly arrived after two months with incorrect sizes, material and design, plus damage to a wall and bedroom door.
A hydraulic bed arrived with a broken mechanism, and the customer was still waiting for the promised repair a month later.
One installation left exposed wires and cables on the floor after cracked mirrors were replaced with wall panels.
The Bottom Line
SAN Furniture is a custom furniture maker in Al Nahda, with reviews covering beds, sofas, TV units, wardrobes and larger villa projects. The clearest reason to consider it is design flexibility: customers have ordered a modular sofa, bunkbed, sofa bed, TV unit and customised bedroom pieces, while others say their requested designs and measurements were reproduced accurately. Some also found the fabric, finishing and workmanship good for the price.
There are positive examples of prompt service. One sofa arrived within five working days, another customer received furniture in five days instead of the quoted ten, and a bed and TV unit arrived well packaged with the delivery team carrying them upstairs. Free installation was also mentioned.
The caution is substantial. Recent reviews describe missed delivery dates, incomplete or incorrectly made wardrobes, broken bed mechanisms, unstable bed legs and slow or absent repairs. Several customers say refunds remained unresolved for months after payment, while one installation left exposed cables on the floor.
The gap between a smooth sale and difficult follow-up is a recurring theme. If you proceed, confirm the design, measurements, materials, delivery date and refund terms in writing. Inspect every item and the installation immediately, and keep photos, receipts and messages until the order is fully completed.