Cross-border support
The Dubai team helped arrange no-charge repairs in India after a gas stove was damaged in transit.
SANFORD MIDDLE EAST DWC L.L.C
Dubai South
SANFORD MIDDLE EAST DWC L.L.C is a corporate office in Dubai South for a household-electronics brand covering items such as kettles, stoves, rice cookers and small fans. Customer feedback points to a mixed experience: some praise the products and support, while repeated repair problems make after-sales follow-up important.
Reputation Score
3.7
★★★★☆
109 ratings
Source: Google Maps
The Good Stuff
Helpful service
Some customers describe polite, cooperative assistance, including a kettle repair completed after a service-centre visit.
Desk fan
A rechargeable desk fan was praised for its design and quality when used in an office.
Product variety
Reviews identify practical household and personal appliances, including kettles, stoves, rice cookers and callus removers.
Tips for a Better Visit
Keep receipts. Keep the purchase receipt and retailer details; one customer could not return a faulty fan without the receipt.
Request replacement. If the same fault returns repeatedly, ask directly for a replacement or refund rather than accepting another repair cycle.
Check parts. Before buying a multi-cooker, confirm where replacement parts such as the power cord can be obtained in Dubai or Sharjah.
Test promptly. Test a new appliance immediately and contact the retailer quickly; several reported failures appeared within days or weeks.
Confirm setup. For a stove, confirm the required power connection before use; one reviewer linked a blown fuse to using an extension.
Plan the visit
Practical details
Plot No: WF 01, Dubai Logistics City
Madinat Al Mataar - Dubai South, Dubai
| Mon | 7:00 AM – 4:00 PM |
| Tue | 7:00 AM – 4:00 PM |
| Wed | 7:00 AM – 4:00 PM |
| Thu | 7:00 AM – 4:00 PM |
| Fri | 7:00 AM – 12:30 PM, 2:00 PM – 4:00 PM |
| Sat | 7:00 AM – 4:00 PM |
| Sun | Closed |
Popular Mentions
Sanford Electric Kettle
This kettle was reported to fail within one month and was returned to the service centre seven times, with the replacement developing the same issue.
SF1158MC Multi Cooker
A customer asked where to buy a replacement power cord for this specific multi-cooker model in Dubai or Sharjah.
Common Concerns
Repeat failures
Several appliances reportedly failed soon after purchase and remained faulty after servicing, including a kettle returned seven times.
Slow response
Customers report difficulty reaching service centres, including no response about a washing machine that stopped working within a month.
Safety concerns
A food processor reportedly produced a fire during its first week, followed by broken replacement jars.
Delivery issues
One review gives a direct warning about the service and delivery experience.
Parts access
A customer looking for a replacement power cord for the SF1158MC Multi Cooker asked where to find one in Dubai or Sharjah.
DXB
LOCAL
LOCAL
The Bottom Line
C is a corporate office in Dubai South connected with a household-electronics brand. Reviews mention products ranging from electric kettles and gas stoves to rice cookers, mixer grinders, food processors, desk fans and personal-care devices. That gives shoppers plenty of everyday appliance categories to investigate, although the office itself should not be assumed to function like a retail shop.
The strongest feedback concerns individual service experiences. A gas stove damaged in transit to India was repaired without charge after the Dubai team connected the customer with technical support, while other reviewers describe polite assistance and a mixer grinder that worked properly after servicing. A desk fan also drew praise for its design and quality.
The caution is substantial and specific. Customers report kettles, stoves, washing machines, rice cookers, fans and callus removers failing within days or months. One kettle was returned seven times, and a rice cooker still burned rice after two repairs.
Another review reports a food processor producing a fire in its first week. Service response and parts availability are recurring concerns, so keep your receipt, test appliances quickly and ask clearly about replacement, refund and repair arrangements before committing.
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