Skilled massages
Reviewers describe the massage therapists as precise, adaptable with pressure and effective for back tension.
Saray Spa
Business Bay
Saray Spa in Business Bay, at the JW Marriott Marquis, is a polished retreat for massage and treatment days. Reviews particularly highlight skilled Balinese and deep-muscle massages, plus access to relaxing spa facilities such as the sauna and jacuzzi.
Reputation Score
4.4
★★★★☆
143 ratings
Source: Google Maps
The Good Stuff
Spa access
Treatments can include use of the spa facilities afterwards, making a massage feel more like a full relaxation session.
Hammam treatments
The Moroccan hammam was described as gentle and expertly performed, while the Dead Sea hammam also earned strong praise.
Calm setting
Reviews mention clean, beautifully designed interiors, soothing music, quality oils and a relaxing tea area.
Facility choice
The spa has a broader circuit than just treatment rooms, including a jacuzzi, steam room, sauna and ice room.
Couples option
Couples can book massages together, with a private-room jacuzzi available for an additional fee.
Tips for a Better Visit
Confirm room. If booking as a couple, reconfirm that the massage is in a shared room before arrival.
Check jacuzzi. For a private jacuzzi add-on, check that it is working and confirm how the fee will be handled.
Check temperatures. If sauna or steam-room time matters to you, ask about current temperatures before committing.
Verify prices. Check the current charge against the website when booking, as one reviewer found the prices did not match.
Avoid crowds. For a longer facility session, ask about quieter periods because one relaxation day found the spa crowded.
Plan the visit
Practical details
Sheikh Zayed Rd
Business Bay, Dubai
| Mon | 9:00 AM – 10:00 PM |
| Tue | 9:00 AM – 10:00 PM |
| Wed | 9:00 AM – 10:00 PM |
| Thu | 9:00 AM – 10:00 PM |
| Fri | 9:00 AM – 10:00 PM |
| Sat | 9:00 AM – 10:00 PM |
| Sun | 9:00 AM – 10:00 PM |
Popular Mentions
Balinese Massage
Balinese massage is repeatedly described as relaxing and effective, with reviewers praising the pressure and overall treatment.
Deep Muscle Massage
The deep-muscle treatment is a good pick if you want a more targeted massage; one review said it worked wonders for the back.
Aromatherapy massage
The aromatherapy massage received a warm review for its attentive treatment and relaxing experience.
Thai massage
The Thai massage was loved by one visitor, although that review found the sauna temperature too mild.
Common Concerns
Booking errors
One couple booking was changed from a requested shared room to two separate rooms without an apology.
Jacuzzi issue
A reviewer paid separately for a couple-room jacuzzi that was not working and said the charge was not removed.
Uneven temperatures
Reviews report a sauna that was too cool and a steam room that was uncomfortably hot.
Crowded facilities
A relaxation-day visitor found the facilities crowded and suggested better spacing between bookings.
Rough towels
One otherwise positive treatment review found the towels on the beds rough against the skin.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
300dhs
Girl's Day Package
“Me and a group of friends booked the 300dhs Girl's Day Package, 30min back, shoulder and head (or feet if you prefer) massage, followed by quiet cosy time with refreshing tea and dates”Google review · July 2019
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The Bottom Line
Saray Spa is a hotel spa in Business Bay where the main draw is a treatment followed by time in the facilities. Reviews are especially positive about Balinese massage, deep-muscle massage and hammam treatments, with several people describing therapists who adjusted pressure well or helped ease back tension. A massage can be paired with sauna, steam room or jacuzzi time, and the wider circuit has also been described as including an ice room and cooling showers.
The setting is a strong part of the experience: customers mention clean, attractive interiors, calm music, quality oils, tea and a restful relaxation area. Couples can book together, although a private-room jacuzzi costs extra. Some reviewers also liked the longer day packages; one dated review mentions a 300dhs Girl's Day Package with a 30-minute massage, facility access and afternoon tea at La Farine Café & Bakery.
There are practical caveats. Booking errors have affected room arrangements and timing, one paid jacuzzi was not working, and the sauna and steam room have received inconsistent temperature reports. Facilities can also become crowded, while one guest found the towels rough.
Confirm your room, add-ons and current prices before arrival, especially for a couple visit.