Trip Planning
Several reviewers describe well-coordinated holiday planning, including a Canada trip and a carefully paced Sri Lanka itinerary.
Satguru Travel and Tourism LLC
Trade Centre
Satguru Travel and Tourism LLC is a Trade Centre travel agency handling holidays, visas and transport arrangements. Reviews highlight everything from Sri Lanka itineraries with e-visas and private vehicles to group limousine transfers for Dubai events.
Reputation Score
4.1
★★★★☆
316 ratings
Source: Google Maps
The Good Stuff
Visa Guidance
Customers have praised the team for explaining visa requirements and, in some cases, arranging appointments or visas quickly.
Transport Support
A WHX Congress booking included four hotel-to-Expo transfers, with driver contact details supplied and no reported problems.
Accessible Hotels
One family said the hotels booked for its Paris and Switzerland holiday were comfortable and conveniently located.
Group Flexibility
A five-day UAE gathering had air travel, visas, hotels and entry tickets arranged, with reviewers noting flexibility around requests.
Tips for a Better Visit
Get Documents. Before paying, ask for the booking number and full itinerary in writing; one reviewer said neither was provided for a Business Class ticket.
Verify Visa. Confirm the visa validity and every fee independently. One Egypt group was told an eight-day extension cost $15 per person, then disputed that advice.
Confirm Support. For tours, establish one reachable point of contact and confirm who handles on-site problems, since some groups reported weak Dubai or overseas coordination.
Clarify Changes. Ask what happens if plans change or someone falls ill, including credit-note and cancellation terms, before transferring the full package amount.
Plan the visit
Practical details
Level 3, Latifa Tower - Sheikh Zayed Rd
Trade Center First, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 9:00 AM – 7:00 PM |
| Sat | 9:00 AM – 7:00 PM |
| Sun | Closed |
Popular Mentions
Visa services
Customers mention help with visa applications, appointment slots and visa requirements.
vehicle/limousine hire
A WHX Congress group booked repeated hotel-to-Expo-centre collections and returns.
Kenya Masai Mara
One holiday booking included a hotel and safari itinerary for Kenya’s Masai Mara.
Dubai tourist/visit visa
A customer reported that this visa service was completed within two days.
Maldives trip
A Maldives booking included transfers, accommodation and activities, with regular check-ins mentioned.
Common Concerns
Call Handling
Multiple reviewers report calls being put on hold, disconnected or ended after basic inquiry questions, making initial contact unreliable.
Visa Delays
A Japan visa reportedly took nine weeks, with several days passing without replies and a trip eventually cancelled.
Ground Coordination
Uzbekistan reviewers describe long hotel check-in waits, absent local support and guides or drivers failing to manage logistics.
Booking Documents
One customer paid for a Business Class ticket but said no booking number or itinerary arrived, followed by unanswered messages.
Package Accuracy
A group booking was reportedly split into separate train compartments despite requesting to travel together.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
$15 per person
visa
“However, upon arrival, we were informed that the visa was only valid for 7 days, and to extend it for the 8th day, we would need to pay an additional $15 per person”Google review · January 2025
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The Bottom Line
Satguru Travel and Tourism LLC is a Trade Centre agency for holiday packages, visa assistance, flights and travel logistics. Reviews show it can be useful when you want a trip assembled rather than booked piecemeal: customers mention Sri Lanka itineraries with e-visas, hotels, tours and private vehicles, plus Paris–Switzerland holidays and Kenya’s Masai Mara. The stronger experiences are specific.
A last-minute Sri Lanka trip was reportedly arranged quickly and included airport pickup, a clean private vehicle and a relaxed itinerary. Another group used the agency for four daily hotel-to-Expo limousine transfers during the WHX Congress and received driver contact details. Visa guidance also gets praise, including help with requirements and a Dubai visit visa reportedly processed within two days.
The caution is consistency. Several customers describe unanswered calls, missing ticket documents, delayed visa updates and poor after-sales support. Group tours have drawn complaints about divided train compartments, inadequate vegetarian food, weak ground coordination and rushed or rude drivers.
One Egypt group also disputed an additional $15-per-person visa charge. If you book, get the booking number, itinerary, inclusions, cancellation terms and visa validity in writing before paying. Confirm who your reachable on-trip contact is, especially for overseas group travel.