Furniture Care
Several customers report household furniture arriving intact, including a Dubai-to-Palestine shipment delivered without errors.
شركة شجرة الزيتون للنقل والتخزين SAZEX
Deira
شركة شجرة الزيتون للنقل والتخزين SAZEX is a Deira logistics service handling shipping and storage, with routes and door-to-door transport for goods to Palestine and Jordan. Reviews especially highlight furniture shipping, careful packaging and, in some cases, intact delivery.
Reputation Score
4.2
★★★★☆
136 ratings
Source: Google Maps
The Good Stuff
Strong Packaging
Customers specifically praise the packaging, with one describing shipments arriving without missing items or damage.
Weekly Airfreight
A customer reports a weekly air-shipment option from Dubai to Palestine, useful when air transport suits the shipment.
Safe Delivery
Some customers received luggage and other goods on time and in their original condition.
Door Delivery
One long-term customer says a household-furniture shipment was delivered to the home in Jordan.
Commercial Use
A customer who used SAZEX for both commercial and personal logistics describes repeated responsive, responsible service.
Tips for a Better Visit
Fix Pricing. Get the full quote and any extra-charge terms in writing before the furniture or goods are collected.
Confirm Updates. Agree on a clear update schedule and keep written records, since several customers reported unanswered messages.
Check Timing. Ask for a realistic transit estimate rather than relying only on the promised deadline; one land shipment took a month.
Inventory Goods. Create and photograph a detailed inventory before handover, especially for furniture and cartons.
Inspect Delivery. If box-opening at delivery matters, confirm that arrangement in writing and inspect goods before unpacking fully.
Clarify Dropoff. Confirm whether delivery reaches the door or a collection point; one customer said it did not reach the doorstep.
Plan the visit
Practical details
Sazex New Warehouse - 13A St
Al Khabaisi - Deira, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | Closed |
| Sat | 9:00 AM – 6:00 PM |
| Sun | 9:00 AM – 5:00 PM |
Popular Mentions
shipping furniture and light items
Furniture and lighter-item shipping is a recurring customer use case, with one review saying everything arrived intact.
pallets
One long-term customer says their transactions involved pallets rather than parcels.
Common Concerns
Changing Prices
Multiple recent reviews complain that quoted prices changed after collection or that extra charges were requested.
Poor Communication
Several customers report unanswered calls and messages, including a shipment with no follow-up after two months.
Delivery Delays
A land shipment expected in seven business days reportedly took a month, with the goods sitting in the warehouse.
Missing Items
Reviews include reports of lost cartons and missing goods during furniture shipments.
Damage Claims
One customer reported a broken 75-inch Sony TV and said resolving the claim took more than a year.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
2000 dirhams
shipping one item from Dubai to the West Bank
“2000 dirhams for shipping one item from Dubai to the West Bank is a hefty sum”Google review · December 2020
DXB
LOCAL
LOCAL
The Bottom Line
SAZEX is a Deira logistics company for shipping and storage, with customer reviews focused on sending household furniture, luggage, pallets and lighter goods between the UAE, Jordan and Palestine. The business describes air, land and sea freight, while one customer specifically reports weekly air shipments from Dubai to Palestine. That makes it relevant for regional household moves as well as commercial consignments.
The strongest reviews describe careful packing and goods arriving intact. A customer who shipped furniture from Dubai to Palestine said it arrived without errors, while another reported luggage arriving on time and in its original condition. There is also a review praising home delivery in Jordan.
These are useful signs for customers prioritising handling and packaging, though experiences are not consistent. The main caution is reliability of communication and timing. Recent reviewers mention unanswered calls, changing prices, delayed deliveries and lost items.
One land shipment reportedly took a month instead of seven business days; another customer said a shipment had received no follow-up after two months. Damage has also been reported, including a broken 75-inch Sony TV, with the dispute taking more than a year to resolve. Before booking, get the price, inventory, delivery point, expected timeline and claims process in writing.
Confirm whether “door to door” applies to your exact destination, since one review says the shipment was not delivered to the doorstep.