Video inspections
Inspection videos and reports help explain what needs immediate attention, what is recommended and what can wait.
Service My Car
Al Quoz
Service My Car is a car repair and maintenance service in Al Quoz, combining workshop servicing with mobile jobs and car pickup and delivery. Reviews particularly highlight its video inspection reports, which show diagnosed issues clearly, and the convenience of having routine maintenance completed without visiting the workshop.
Reputation Score
4.2
★★★★☆
1,696 ratings
Source: Google Maps
The Good Stuff
Home pickup
Collection and return to your home can make servicing far less disruptive, with several reviews noting punctual logistics.
Clear choices
Some customers received work split into urgent, recommended and optional items, without pressure to approve everything.
Mobile service
Mobile maintenance can cover routine jobs such as oil and filter changes at your location.
Online process
Booking, quotations, payment links and status updates can be handled through a streamlined digital process.
Convenient payment
Online payment was described as quick and easy after the work was completed.
Tips for a Better Visit
Request video. Ask for the inspection video and a post-service report so you can check the diagnosis and completed work.
Confirm timing. Get the collection and return time in writing before handing over the car; delays were a recurring complaint.
Clarify prices. Ask which work is urgent, recommended or optional and confirm the price before approving additional repairs.
Check handover. Before accepting the car, check floor mats, covers and other loose items against what you handed over.
Consider mobile. For routine maintenance, ask whether a mobile visit can handle the job instead of arranging workshop collection.
Plan the visit
Practical details
Plot # 369 - 322 Street 21
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 8:00 AM – 9:00 PM |
| Tue | 8:00 AM – 9:00 PM |
| Wed | 8:00 AM – 9:00 PM |
| Thu | 8:00 AM – 9:00 PM |
| Fri | 8:00 AM – 9:00 PM |
| Sat | 8:00 AM – 9:00 PM |
| Sun | Closed |
Popular Mentions
Mobile car service
A mobile option is mentioned for routine maintenance carried out at the customer's location.
Major service
Customers mention booking major servicing through the pickup, inspection, quotation and delivery process.
Minor service
Minor servicing is also mentioned as a one-time option, with pickup and drop-off available for an added fee.
Pickup and drop service
The pickup and drop service is repeatedly described as a time-saving part of the experience.
Common Concerns
Uneven timing
Several customers reported delays, including vehicles held for days or returned later than promised.
Weak updates
Communication can become difficult, with one customer needing repeated calls before anyone answered.
Repair disputes
Some reviews describe the same fault returning soon after repair and disagreement over responsibility for further work.
Delivery confusion
A few customers encountered unclear handovers, including a third-party delivery change that was not communicated in advance.
Missing items
One customer reported receiving the wrong floor mats and losing the diagnostic port cover.
DXB
LOCAL
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The Bottom Line
Service My Car in Al Quoz suits drivers who value convenience during routine maintenance or repairs. You can book a major or minor service, use mobile car service for jobs such as oil and filter changes, or arrange pickup and delivery so the car is collected and returned to your location. The inspection video is the standout feature: several customers said it made faults and priorities easier to understand.
The process can feel impressively organised when it works well. Reviews describe online quotations and payment, regular updates from one assigned contact, itemised urgent, recommended and optional work, and cars returned clean. Some repeat customers have used the service for years, while others found pricing reasonable compared with an official dealer.
The caution is inconsistency. Multiple reviews report missed delivery commitments, cars sitting for days, unanswered calls and unclear coordination between workshop and logistics teams. There are also complaints about unresolved faults, additional repair bills and disputed responsibility after collection.
Before handing over your car, confirm the timeline and total estimate in writing, request the inspection and completion videos, and check the vehicle and loose items carefully at delivery. For a simple maintenance job, mobile service may avoid some of the workshop scheduling frustrations.