Fast repairs
Several repairs were completed quickly, including a dead MacBook fixed in 20 minutes and a front camera repaired within an hour.
Servify Middle East (Apple Authorised Service Provider)
Dubai Silicon Oasis
Servify Middle East is an Apple Authorised Service Provider in Dubai Silicon Oasis for repairs and replacements across Apple devices. Reviews specifically mention quick battery changes, screen repairs for iPhones and MacBooks, and helpful support through AppleCare or insurance cases.
Reputation Score
4.6
★★★★★
177 ratings
Source: Google Maps
The Good Stuff
Battery service
An iPhone battery replacement was completed the same day, with the reviewer reporting the phone was returned in perfect condition.
Clear updates
Customers describe receiving explanations in advance and updates throughout repairs and replacement cases.
AppleCare help
One reviewer says the team explained the choices and helped them get the most from their AppleCare coverage.
Device security
Before a battery replacement, the centre reportedly addressed mobile data and security, helping the customer feel their phone was handled safely.
Free fix
A dusting and cleaning of an AirPods case restored a non-working AirPod, and the customer was not charged.
Easy parking
A reviewer found the location easy to access with good parking, useful when dropping off a device.
Tips for a Better Visit
Book ahead. Try booking through Apple’s service app or website; reviewers used those routes to arrange battery repairs and appointments.
Call first. If it is your first visit, call for directions because one customer found the centre difficult to locate.
Ask timelines. Confirm the expected turnaround and parts availability before leaving your device; one vintage MacBook repair depended on parts arriving.
Check coverage. If you have AppleCare or insurance, ask exactly what it covers and how the claim will be handled before approving paid work.
Protect data. Before handing over your phone, ask about the data and security steps used during the repair, especially for a battery replacement.
Inspect return. Check the device carefully when collecting it, particularly after screen or battery work, given one reported dispute over new screen damage.
Plan the visit
Practical details
104 Technohub 2, 1st floor
Nadd Hessa - Dubai Silicon Oasis, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Common Concerns
Warranty delays
A customer reported waiting many days for a warranty technician call despite repeated promises of contact within 24 hours.
Repair dispute
One customer said their phone came back with screen damage after a battery replacement and felt responsibility was being avoided.
Extra fee
A customer with AppleCare said they were charged 100 AED for help with a software update.
Mixed follow-up
Another AirPods customer said a later right-earpiece noise was not addressed and that a requested service report was refused.
Hard to find
Although parking was described as easy, one review says the centre can be difficult to locate without calling.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
100 AED
software update
“However, when I reached out to Servify for assistance with a software update, I was charged 100 AED for what should have been a basic service”Google review · March 2025
380AED
left ear piece
“He is simply saying 380AED the same price which i had paid for the left ear piece”Google review · May 2024
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The Bottom Line
Servify Middle East is an Apple Authorised Service Provider in Dubai Silicon Oasis, handling repairs and replacements for Apple devices. Reviews mention iPhone battery replacements, iPhone and MacBook screen work, camera and microphone fixes, AirPods replacements, and Apple Watch display cases. Turnaround can be impressively short: one dead MacBook was repaired in 20 minutes, while another MacBook arrived the next day and an iPhone battery was replaced the same day.
The strongest theme is helpful communication. Customers describe clear explanations, updates during the process, and assistance using AppleCare or insurance. One battery-replacement visit also included attention to phone data and security.
Parking is reportedly straightforward, although the centre can be hard to find without calling first. There are important caveats. Experiences are not uniformly smooth: one warranty customer reported many days without a technician call, another disputed screen damage after a battery replacement, and a customer with AppleCare objected to a 100 AED software-update charge.
Confirm coverage, fees, expected timing, and the device’s condition at handover and collection. For covered Apple repairs, the centre may be a useful alternative when Apple Store appointments are full, but the mixed complaint reports make it worth documenting the transaction carefully.