Custom Work
Customers report exact design matching, including a complicated necklace recreated in gold from an imitation original.
Shantilal Jewellers Since 1969 - Retail Store
Deira
Shantilal Jewellers is a Deira gold-souk shop offering 22- and 18-karat gold jewellery. Customers come for ready-made pieces such as chains, as well as custom work including wedding bands and rings made from their own designs.
Reputation Score
4.9
★★★★★
177 ratings
Source: Google Maps
The Good Stuff
Fast Turnaround
A customised pendant was completed in three days, while a custom diamond ring was ready within a week.
Patient Guidance
Reviews describe staff giving shoppers time to compare designs, lengths and gold options without pressure.
Gold Souk Access
The shop is described as being right at the entrance of the Gold Souk, making it easy to find while browsing.
Design Range
Customers mention a wide selection, from chains and necklaces to unique designs and matching earrings.
Corporate Gifts
The shop has handled customised silver coins with a logo and gold-plated limited-edition notes for business gifting.
Tax Guidance
One visitor appreciated that the store explained the airport tax-return process during the purchase.
Tips for a Better Visit
Check Invoice. Before paying, ask the salesperson to explain every charge, especially when paying by card; one buyer reported an undisclosed extra amount.
Inspect Locks. Check bracelet and necklace clasps before leaving, since one customer said a bracelet lock broke within days and could not be repaired in-store.
Set Budget. Give staff a firm budget and ask to compare lengths or similar designs; one shopper purchased a necklace within the budget provided.
Ask Tax Process. If you are visiting from abroad, ask about the airport tax-return process before completing the purchase.
Plan the visit
Practical details
Gold Souq
Al Ras, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
custom gold men's wedding band
A customer ordered a custom gold men's wedding band and was pleased with the result.
Dubai Golden note
Reviews mention the Dubai Golden note as a souvenir or business-gifting item available at the shop.
Common Concerns
Invoice Charges
One first-time buyer said an undisclosed card-related extra charge added AED 561 to the bill.
Repair Problem
A customer reported a bracelet lock breaking within days and said the shop could not repair it.
Staff Complaint
One review describes the staff as rude and untrained, contrasting with the many positive service reports.
DXB
LOCAL
LOCAL
The Bottom Line
Shantilal Jewellers is a Gold Souk shop in Deira where you can browse 22- and 18-karat gold jewellery, particularly chains, necklaces and rings. The stronger theme in the reviews is custom work: shoppers brought in their own designs for a men’s wedding band, a diamond ring, a pendant and a complicated necklace recreated from an imitation piece. The custom service appears flexible on timing.
One pendant was completed in three days, while a custom-made diamond ring took a week. Several shoppers also describe patient help with choosing gold, necklace lengths and designs, with enough space to think rather than a hard sell. The shop is easy to locate, with one review placing it right at the Gold Souk entrance.
There are useful extras beyond personal jewellery. The business has made silver coins with a company logo and supplied gold-plated limited-edition notes for corporate gifts. International visitors may also appreciate the explanation of the airport tax-return process.
Do check the invoice carefully before paying, especially by card: one buyer reported AED 561 in undisclosed extra charges. Another reported a bracelet lock breaking within days and an unsuccessful repair visit, so inspect clasps before leaving and clarify after-sales arrangements.