Product guidance
Some sales staff take time to understand requirements and match products to practical constraints such as limited appliance space.
Sharaf DG | Battuta Mall
Jebel Ali Village
Sharaf DG at Battuta Mall is an electronics and home-appliance store in Jebel Ali Village. Reviews point to useful help choosing laptops, phones and appliances, though the experience can change sharply once delivery, installation, returns or warranty support enters the picture.
Reputation Score
3.8
★★★★☆
1,353 ratings
Source: Google Maps
The Good Stuff
Laptop support
A customer said the laptop advice was detailed and included help setting up the new device before leaving.
Discounts
A Surface Pro 9 buyer reported receiving a decent discount during the in-store purchase.
Showroom
One review describes the branch as comfortable for browsing electronics accessories.
Product range
The branch carries major electronics and appliances, although one older review says this location is smaller and more limited than the original branch.
Tips for a Better Visit
Confirm contents. Before buying a phone, ask exactly what is in the box; one iPhone buyer paid AED 79 for a cable already included.
Check stock. Call the branch and confirm physical stock, then recheck at arrival; an online listing and call did not secure store pickup.
Document delivery. Get delivery and installation timing in writing and keep follow-up records, as several promised dates were missed.
Test products. For expensive devices, request an in-store test before paying; a Dyson V11 was reported dead on arrival.
Compare prices. Compare the branch, app and official-store prices before checkout, especially for watches and accessories.
Check vouchers. Inspect promotional vouchers at the counter before leaving; one customer found the vouchers did not match the advertised offer.
Plan the visit
Practical details
China Court, IBN Battuta Mall, Jebel Ali
Jebel Ali Village, Dubai
Popular Mentions
ASUS Tuf Gaming
A review says the product was recommended after assistance from the sales team.
Dyson V11
A customer bought this vacuum cleaner but reported that the unit was dead on arrival and replacement delivery was not honoured.
Huawei GT5 Watch
The watch was mentioned in a price comparison between the branch, Sharaf DG app and Huawei’s official store.
IPhone 13
A buyer mentioned purchasing this phone after being incorrectly advised about whether its box included a cable.
Common Concerns
After-sales delays
Reviews repeatedly describe missed appliance installations, delayed deliveries and lengthy follow-ups after payment.
Warranty disputes
Customers reported disagreements over replacement warranties and long waits for action on faulty products.
Stock accuracy
A laptop buyer waited 40 minutes before being told the agreed product was out of stock.
Price pressure
Reviews cite higher in-store prices and pressure to add Shield, chargers, accessories or other extras.
Service inconsistency
Several customers describe poor product knowledge, unhelpful staff and inconsistent handling of online pickup or promotions.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 749
Huawei GT5 Watch
“I visited sharf dg Ibn battuta store to purchase the Huawei GT5 Watch, which was listed at AED 749”Google review · June 2025
169 AED
case with a protective glass
“The cost of the phone was 2,800 AED, I also purchased a case with a protective glass for 169 AED”Google review · July 2025
50 aed
Yango play
“July 18 was the date of purchase and on July 25th I was charge of 50 aed for Yango play”Google review · August 2025
DXB
LOCAL
LOCAL
The Bottom Line
Sharaf DG at Battuta Mall gives you a place to compare phones, laptops, appliances and accessories in person. The stronger reviews describe helpful product guidance: customers received advice on a Surface Pro 9, an ASUS Tuf Gaming laptop and refrigerators or washing machines chosen around available space. A comfortable showroom and occasional discounts add to the appeal.
The main concern is what happens after the sale. Reviews describe missed washing-machine and dryer installations, deliveries arriving days late, and call-centre follow-ups that produced repeated promises rather than visible action. One refrigerator exchange also remained unresolved for nearly a month, while a faulty scooter was returned three times for warranty repairs.
Prices and add-ons deserve a careful check. 72 on the app and AED 629 at the official store. Other reviews mention costly chargers, screen protection and unexpected extras.
Check the exact box contents, ask for a written delivery commitment, test high-value items where possible, and verify stock before travelling to Ibn Battuta Mall. The branch is therefore more attractive for browsing and getting good guidance from the right salesperson than for a hands-off purchase. If installation, exchange or warranty support is central to your decision, clarify the process before paying.