Wide selection
The large showroom carries everything from air fryers to iPhones, with plenty of gadgets and household electronics to browse.
Sharaf DG Mankhool
Al Raffa
Sharaf DG Mankhool is a large electronics and home-appliance store in Al Raffa, with plenty to compare in person. Reviews especially point to its laptop range and phones, while the spacious layout makes browsing easier than at a small local shop.
Reputation Score
3.8
★★★★☆
1,782 ratings
Source: Google Maps
The Good Stuff
Laptop choice
The branch has a wide laptop range, making it easier to compare models before buying.
Helpful guidance
Several reviews describe patient, knowledgeable help with laptops, phones, tablets and payment options.
Easy browsing
The store is described as well laid out, so comparing products is relatively straightforward.
Buy-back option
A laptop buy-back offer was described as a genuinely good deal by one customer.
Tips for a Better Visit
Check Open Box. If you are flexible on packaging, look near the back for the Open Box section, where one reviewer found high-end gear at a significant saving.
Confirm stock. Before paying for delivery or a warranty replacement, confirm the item is physically available; reviews describe stock-related delays and missed promises.
Check condition. For phones, inspect the box and verify the device details before leaving, especially when the purchase is described as new.
Compare prices. Check online prices before committing; one laptop buyer felt the store price was higher but valued the included bag and smart-home device.
Allow time. Build in extra time for customer-service visits: an older review reported a one-hour wait even after receiving a turn notification.
Plan the visit
Practical details
Al Mankhool Rd
Al Raffa, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 11:00 PM |
| Sat | 10:00 AM – 11:00 PM |
| Sun | 10:00 AM – 11:00 PM |
Popular Mentions
iPhone 16 Pro Max
A customer described a smooth purchase of an iPhone 16 Pro Max, including insurance and accessories.
HP EliteBook G11
The HP EliteBook G11 was bought as a business laptop, though the review raised concerns about its Windows 11 Pro setup and return time.
PlayStation VR2
A customer purchased a PlayStation VR2 and returned the next day after finding it incompatible with their device, leading to a dispute over the return.
Nothing 3a
The Nothing 3a drew praise for the salesperson's detailed explanation of its features.
LG Fridge 509L
A customer bought an LG Fridge 509L under an old-fridge discount arrangement, but later reported a delay in receiving the refundable deposit.
V-Walk screen guard
The V-Walk screen guard came with a one-year replacement warranty, but the review describes prolonged stock and compatibility problems.
Common Concerns
After-sales delays
Warranty and repair issues can drag on: one screen-guard replacement involved several branches and took two months.
Delivery problems
Reviews report missed delivery promises, including a Samsung phone delayed for two days and an oven that missed its scheduled date.
Uneven service
Customer service varies sharply: some visitors praise the assistance, while others report rude cashiers and dismissive help desks.
Sales pressure
Browsers may find staff follow-ups for extended warranties and insurance plans overwhelming.
Higher prices
At least one customer found the prices a little high compared with the wider market, and another compared them unfavourably with online prices.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 1880
PlayStation VR2
“I purchased a PlayStation VR2 from SharafDG on July 15 at 10:03 PM for AED 1880, along with a DG Shield for AED 210”Google review · July 2025
AED 210
DG Shield
“I purchased a PlayStation VR2 from SharafDG on July 15 at 10:03 PM for AED 1880, along with a DG Shield for AED 210”Google review · July 2025
AED 169
V-Walk screen guard
“I purchased a V-Walk screen guard (VWS23ULTRABNDL CLR Case+S&L S23U) for AED 169 from Sharaf DG Mankhool, which came with a 1-year replacement warranty”Google review · February 2025
2499 Dhs
DJI Pocket 3 Creator Combo
“I purchased an item (Dji Pocket 3 Creator Combo) for 2499 Dhs only to find out that it was out of stock”Google review · October 2024
DXB
LOCAL
LOCAL
The Bottom Line
Sharaf DG Mankhool is a sizeable electronics and home-appliance shop in Al Raffa where you can compare laptops, mobile phones, kitchen appliances and accessories under one roof. The laptop section is a particular draw: one customer found the range broad enough to compare models comfortably, while other reviews mention iPhones, Nothing 3a, tablets and home cameras. The showroom is described as bright, organised and easy to browse.
Staff experiences are mixed. Several shoppers received patient explanations and useful product guidance, including help choosing a laptop or arranging a VAT-refund invoice. Others report aggressive upselling, rude checkout interactions and a lack of ownership at the customer-service desk.
The contrast matters if you are only browsing or need help after a purchase. Be cautious with delivery, returns and warranty-backed accessories. Reviews describe a Samsung phone missing its promised delivery update, a gas oven arriving late, and a screen-guard replacement moving between branches for two months because of stock and compatibility problems.
Check stock, delivery timing, return terms and the condition of sealed devices before paying. Prices can also sit above online or market alternatives, although one laptop buyer received a bag and Yango Play Smart Home Device as extras.