Detailed Planning
Packages can cover major sightseeing efficiently when time is limited, with arrangements coordinated throughout the trip.
Sharaf Travel
Umm Hurair
Sharaf Travel is a travel agency in Umm Hurair handling flights, holiday itineraries, cruises, visas and Dubai experiences. Reviews highlight carefully organised short-schedule trips, last-minute ticketing with web check-in and seat selection, and guided UAE tours that cover landmarks such as Burj Khalifa and Sheikh Zayed Grand Mosque.
Reputation Score
4.2
★★★★☆
285 ratings
Source: Google Maps
The Good Stuff
Last-Minute Flights
A last-minute flight booking was handled smoothly, including proactive web check-in and seat selection.
Knowledgeable Guides
Tour guides are praised for explaining Dubai’s history, culture and landmarks, including Burj Khalifa and Sheikh Zayed Grand Mosque.
Schedule Flexibility
The agency adapted a university business trip to a tight schedule rather than forcing a fixed itinerary.
Cruise Expertise
A cruise booking review specifically praises the agency’s cruise knowledge and fast handling of added passengers and cabin arrangements.
Visa Support
One customer received a multiple-entry UAE visa in less than five days, with prompt responses and proactive assistance.
Tips for a Better Visit
Check Visas. Before travel, compare every visa detail with the passport, especially nationality; one error caused airport delays and extra costs.
Confirm Refunds. For refundable bookings, get the refund timeline and communication route in writing before cancelling.
Request Details. If your trip is short, ask for a sightseeing-focused itinerary that makes the most of limited time.
Check Deadlines. For urgent bookings, confirm that the agency can meet your deadline rather than relying only on phone or email follow-up.
Ask About Flexibility. Groups with compressed schedules should ask whether the itinerary can be adjusted around their timing and requests.
Clarify Inclusions. For Dubai activities, confirm what is included in each experience; one family specifically praised both the desert safari and cruise arrangements.
Plan the visit
Practical details
Sharaf Travel Building - Khalid Bin Al Waleed Rd
Umm Hurair First - Umm Hurair 1, Dubai
| Mon | 9:00 AM – 7:00 PM |
| Tue | 9:00 AM – 7:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 9:00 AM – 7:00 PM |
| Sat | 9:00 AM – 7:00 PM |
| Sun | Closed |
Popular Mentions
MSC World Europa
A customer booked a Mediterranean cruise on MSC World Europa through the agency.
Desert Safari and Dow Cruise
A family booked both a desert safari and Dow Cruise and specifically praised the driver and cruise food.
Aurea experience
A cruise booking included the Aurea experience, which the customer said made the trip extra special.
Common Concerns
Refund Delays
A cancelled refundable booking took over five weeks to resolve, despite an initial estimate of two to three weeks.
Poor Communication
Some customers reported ignored emails, unanswered calls and being repeatedly forwarded when deadlines were approaching.
Visa Error
One visa was submitted with the wrong nationality, causing airport delays, extra visa costs and a missed hotel night.
Inaccurate Information
One review gives a blunt warning that the agency provided inaccurate and misleading information.
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The Bottom Line
Sharaf Travel in Umm Hurair handles practical travel bookings as well as complete holidays. Reviews mention flight tickets, multi-day itineraries, UAE visas, cruises and Dubai excursions. It is especially worth considering when you need help fitting major sightseeing into a short schedule, or when a last-minute flight booking needs web check-in and seat selection handled alongside ticket issuance.
The agency’s guided Dubai and Abu Dhabi trips are a strong theme in the feedback. Customers describe guides explaining UAE history, culture and landmarks, with tours reaching places such as Burj Khalifa, Palm Jumeirah and Sheikh Zayed Grand Mosque. Other reviews mention a seven-night MSC Virtuosa cruise, MSC World Europa, a Georgia package and Dubai’s Desert Safari and Dhow Cruise.
Groups also appreciated flexibility during a tight business-trip schedule. There is a less reassuring side to the record. One refundable-booking refund took more than five weeks, with ignored emails and missed deadlines reported.
Another customer described being redirected between phone contacts, while a visa error involving nationality led to airport delays, extra visa costs and a lost hotel night. Double-check visa details against your passport and get refund deadlines in writing before committing.