Quick KYC
One customer says a KYC update was completed in just 10 minutes.
Sharjah Islamic Bank, Deira Branch
Port Saeed
Sharjah Islamic Bank’s Deira Branch in Port Saeed is used for everyday banking, account opening and account updates. Reviews often point to patient explanations and efficient help, including a KYC update completed in 10 minutes and assistance with cheque clearing.
Reputation Score
4.5
★★★★★
391 ratings
Source: Google Maps
The Good Stuff
Account Opening
Account opening is described as smooth and efficient when documentation is in order.
Clear Explanations
Customers mention staff taking time to explain details and answer questions clearly.
Cheque Help
One review describes urgent assistance that got a cheque cleared at the last minute.
Long Hours
The branch is reported open until 8 PM on most listed days, with a 24/7 ATM.
Tips for a Better Visit
Bring Documents. Bring complete supporting documents for account opening; one review mentions initial document hiccups.
Keep Proof. For trade-licence updates, keep copies and written confirmation so you can challenge a missed update or fee.
Confirm Timelines. For loans, ask for a clear written status and timeline before paying for time-sensitive liability letters.
Check Friday Hours. Avoid the Friday midday closure: the review lists lunch and prayer time from 12:15 PM to 3 PM.
Use The ATM. For after-hours cash access, the review says the ATM is available around the clock.
Plan the visit
Practical details
Dubai - 13b street (Port Saeed 3, Sharjah Islamic Bank
Port Saeed - Deira, Dubai
| Mon | 8:00 AM – 8:00 PM |
| Tue | 8:00 AM – 8:00 PM |
| Wed | 8:00 AM – 8:00 PM |
| Thu | 8:00 AM – 8:00 PM |
| Fri | 7:15 AM – 11:45 AM, 3:00 PM – 8:00 PM |
| Sat | 8:00 AM – 8:00 PM |
| Sun | Closed |
Common Concerns
Missing Funds
One customer says repeated reports of money disappearing from an account were not resolved.
Update Dispute
A customer reported being charged AED 300 after an alleged trade-licence update was not recorded.
Loan Delays
Two reviews describe loan applications remaining under process for around two months.
Unequal Treatment
One customer alleged they were refused assistance while another customer received help.
Language Issue
One complaint says assistance was refused because the customer could not speak English properly.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 300
not updating the trade license
“However, despite this, a few days ago we were charged AED 300 for not updating the trade license”Google review · June 2026
DXB
LOCAL
LOCAL
The Bottom Line
Sharjah Islamic Bank’s Deira Branch in Port Saeed handles practical banking jobs rather than just routine teller transactions. Reviews mention opening an account, updating KYC, raising a dispute request and arranging cheque clearing. One customer said a KYC update took only 10 minutes, while another described urgent help getting a cheque cleared at the last minute.
The strongest pattern is attentive service at the counter. Customers describe clear explanations, patient answers and smooth account-opening support, although one account-opening visit initially ran into document problems. The branch is also reported to open until 8 PM on most days listed, while its ATM is available 24/7.
Friday hours are different, with lunch and prayer time listed from 12:15 PM to 3 PM. There are important cautions. Reviews include unresolved complaints about money allegedly disappearing from an account, a disputed AED 300 trade-licence charge and loan applications left under process for roughly two months.
If you are updating business documents or applying for finance, keep copies, request a clear status and confirm what has been recorded before leaving. Experiences with staff are mostly positive, but a few reviews allege communication or equal-treatment problems.