KNX Training
A review describes a useful training experience focused on KNX products, relevant to building automation professionals.
Siemens
Dubai Industrial City
Siemens is an engineering and technology company in Dubai Industrial City, working across intelligent building infrastructure, automation and smart mobility. Reviews make it especially relevant for people exploring solar panels or KNX products, including training, while its office is noted for modern facilities.
Reputation Score
4.4
★★★★☆
194 ratings
Source: Google Maps
The Good Stuff
Solar Panels
Solar panels are specifically mentioned by one reviewer as a Siemens industry strength.
Office Facilities
The office is praised for modern infrastructure and facilities, with one reviewer describing it as walkable from the metro.
Easy Parking
Driving visitors may find the building straightforward to reach and park at.
Helpful Staff
Some visitors report supportive staff and excellent service during their interaction.
Tips for a Better Visit
Arrange Access. Contact your Siemens host before visiting because access cards are required to enter the office.
Use Online Forms. For a spare part, look for the Siemens website sourcing form; one customer found it after struggling with phone support.
Allow Response Time. Build in several days for parts enquiries: one customer received a reply four days after submitting the form.
Check Spare Costs. Before buying control and instrumentation items, ask for spare-part prices and replacement options in advance.
Plan Lunch. If you are visiting during office hours, plan food ahead because nearby restaurant choices have been described as limited.
Plan the visit
Practical details
Sheikh Zayed Rd
Jabal Ali Industrial Second, Dubai
| Mon | 8:00 AM – 5:00 PM |
| Tue | 8:00 AM – 5:00 PM |
| Wed | 8:00 AM – 5:00 PM |
| Thu | 8:00 AM – 5:00 PM |
| Fri | 8:00 AM – 5:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
After-Sales
Customer support and after-sales responsiveness are a concern, including a complaint about no response on a dryer door-handle part.
Parts Support
A customer found the phone service unhelpful and the website form difficult to locate when sourcing a dryer door handle.
Poor Communication
One review specifically describes communication as very poor.
Limited Dining
The surrounding office area has been described as remote, with few restaurants and limited lunch-hour availability.
Access Cards
This is a business office rather than a casual walk-in venue, and access cards are required to enter.
DXB
LOCAL
LOCAL
The Bottom Line
Siemens in Dubai Industrial City is a corporate engineering office rather than a conventional retail destination. The reviews point to two particularly relevant experiences: training that introduced a visitor to KNX products, and industry-focused interest in solar panels. The business description also places Siemens in intelligent building infrastructure, automation and smart mobility, while one reviewer mentions electrical, control and instrumentation requirements.
The office environment is a clear positive. Visitors describe modern infrastructure, a pleasant building, easy parking and a professional atmosphere. Several reviews also mention metro access, including a walkable connection and proximity to the UAE Exchange station.
Arrange access before arriving, though: this is a business office and a review says you need an access card to enter. Service feedback is mixed. Some customers found staff supportive and service excellent, but others reported poor communication, unresponsive after-sales support and an unhelpful phone service.
A dryer door-handle enquiry eventually moved forward through an online form, with a reply arriving four days later, so spare-part requests may need patience. If you are buying control and instrumentation equipment, ask about spare availability and pricing before committing. The surrounding area has also been described as remote, with few restaurants, making lunch planning worthwhile.