On-time delivery
Several customers report packages arriving on time and in perfect condition.
SkyNet Worldwide Express, Head Office
Al Garhoud
SkyNet Worldwide Express, Head Office in Al Garhoud, handles courier shipments and logistics for personal and business customers. Reviews highlight careful, on-time deliveries, easy booking and a fast Bullet Service option that completed one pickup and delivery within four hours.
Reputation Score
3.5
★★★★☆
766 ratings
Source: Google Maps
The Good Stuff
Careful handling
One review specifically notes that items were handled with care and arrived as instructed.
Bullet Service
The Bullet Service handled a pickup and delivery within four hours, even during challenging UAE weather.
Accurate tracking
A customer found the tracking updates accurate and customer service helpful and polite.
Easy booking
One customer describes the booking process as easy alongside fast pickup and delivery.
Smooth processing
The Al Garhoud branch received praise for handling a shipment process smoothly and efficiently.
Tips for a Better Visit
Confirm charges. Ask for final shipment charges in writing before proceeding, since one reviewer reported prices changing without confirmation.
Check contact details. Verify the receiver’s address and phone number carefully before dispatch; customers reported wrong or missing contact details causing delays.
Clarify customs. Ask how customs charges will be paid and documented before delivery, as unclear payment instructions were linked to delays.
Allow extra time. Avoid relying on a tight delivery deadline: reviews include a 12-day Dubai-to-Ajman delay and a 19-day shipment journey.
Plan parking. If front parking is unavailable, use the back operation centre area and walk to the front counter.
Avoid peak queues. For counter visits, consider avoiding regular busy periods because one review mentions four people waiting and a lengthy package retrieval.
Plan the visit
Practical details
Al Garhoud - Building No. 30, Street 65 Opposite Al-Fajer Business Center
Al Garhoud, Dubai
| Mon | 8:00 AM – 9:00 PM |
| Tue | 8:00 AM – 9:00 PM |
| Wed | 8:00 AM – 9:00 PM |
| Thu | 8:00 AM – 9:00 PM |
| Fri | 8:00 AM – 9:00 PM |
| Sat | 8:00 AM – 9:00 PM |
| Sun | Closed |
Common Concerns
Delivery delays
Some shipments took far longer than expected, including one delivered 19 days after sending and another delayed 12 days between Dubai and Ajman.
Address problems
Multiple customers say parcels were marked undeliverable for inaccurate or incomplete addresses, including a Dubai-to-Dubai shipment delayed five days.
Poor communication
Reviews describe repeated calls without clear updates, useful explanations or a reliable escalation route.
Lost parcels
One customer reported a parcel worth around AED 1,000 was lost and received only $30 compensation after extensive follow-ups.
Limited parking
An older review reports regular queues, a lengthy package-pullout process and scarce parking in front of the branch.
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The Bottom Line
SkyNet Worldwide Express, Head Office in Al Garhoud, is a courier and logistics provider for personal and business shipments. Customers can book regular pickups and deliveries, use tracking, or request the Bullet Service; one review says that option moved a parcel within four hours despite difficult weather. Other reviews praise careful handling, accurate tracking and deliveries that arrived on time.
The experience is uneven. Several customers describe courteous, punctual delivery drivers and smooth collections, while others report parcels delayed for 12 or 19 days, even on relatively short routes. Address and contact-number issues appear repeatedly: shipments were marked undeliverable, or the company requested details only after days of waiting.
Customer-service follow-up is another significant concern, with some reviewers making more than 20 calls without a clear update. Before sending anything, confirm the receiver’s address, phone number, customs process and final charges in writing. If timing matters, build in extra days rather than relying on the promised date.
Counter visits may involve queues, and parking directly in front can be difficult; an older review says visitors sometimes park at the back operation centre and walk to the front. The overall picture is a capable service when pickup and delivery run smoothly, but one where communication and delay risks deserve attention.