Video updates
Customers often receive photos and videos while work is underway, making the repair process easier to follow remotely.
smart car station
Ras Al Khor Industrial Area - Ras Al Khor Industrial Area 2
Smart Car Station is an auto repair shop in Ras Al Khor Industrial Area - Ras Al Khor Industrial Area 2, handling major services, mechanical repairs and detailing. Reviews particularly mention video updates during work, genuine parts and full servicing for vehicles including Nissan Patrols and Mercedes models.
Reputation Score
4.3
★★★★☆
715 ratings
Source: Google Maps
The Good Stuff
Genuine parts
One customer reported that the parts used for their service were genuine, an important consideration for Mercedes and other premium vehicles.
Clear priorities
A positive review describes agreeing what to repair immediately and what to postpone after inspection and quotation.
Car washing
Some customers reported receiving a complimentary wash after servicing, and one review says the car was delivered to the customer’s home.
Comfortable lounge
The waiting area is mentioned positively, with one customer specifically noting it as a pleasant place to wait.
Tips for a Better Visit
Request reports. Confirm the promised inspection report will be sent; one customer specifically never received a 55-point report.
Approve extras. Get every added repair and charge approved in writing before work proceeds, especially after the quotation changes.
Check timing. Allow extra time or confirm the completion time before dropping off your car; reviews include major services lasting more than 48 hours.
Verify parts. If a specific part matters, ask to see or collect it at handover; one customer found the supplied belt was not original and had to return for the correct one.
Confirm payment fees. Ask for the final invoice and any instalment-payment fees before settling, since one customer reported extra Tabby charges.
Plan the visit
Practical details
Ras Al Khor Industrial Area - Ras Al Khor Industrial Area 2 - Dubai
Ras Al Khor Industrial Area - Ras Al Khor Industrial Area 2, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | Closed |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
Popular Mentions
Major service
Major servicing is the most frequently described job, covering routine replacement work alongside inspection and agreed repairs.
Front suspension and bushes work
Reviews specifically mention front suspension and bushes work on a Toyota Prado.
Differential oil change
One customer used the workshop for an oil and filter service together with a differential oil change.
Mercedes repairs
Mercedes repairs are mentioned repeatedly, including major servicing and reports of original parts.
Polish and Detaling
The detailing section is also used for polish and detailing work, with one review describing the price as cheaper than other services.
Common Concerns
Long delays
Several reviews describe cars taking longer than promised, including one major service that exceeded 48 hours.
Extra charges
Customers have reported additional costs appearing without prior communication, including concerns around warranty and payment fees.
Unresolved repairs
One customer paid 11,000 AED for three reported issues but said only one was resolved after the work.
High pricing
At least one customer considered the garage expensive despite finding the service worthwhile.
No observation
Customers are not allowed to remain beside the vehicle during work, which may concern anyone who wants to watch the repair directly.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 9,000
injectors (parts only)
“I was quoted AED 9,000 for injectors (parts only), which I refused”Google review · December 2025
AED 3,500
wiring harness
“The next day, I was told the wiring harness also needs to be changed and was quoted AED 3,500 for the part”Google review · December 2025
AED 1,300
labor
“At pickup, I was asked to pay AED 1,500 labor, but after negotiating they accepted AED 1,300”Google review · December 2025
DXB
LOCAL
LOCAL
The Bottom Line
Smart Car Station is a full-service auto repair shop in Ras Al Khor Industrial Area - Ras Al Khor Industrial Area 2. Customers come for major services, suspension and bushes work, oil and filter changes, Mercedes repairs and detailing. The workshop also handles broader mechanical and electrical jobs, while several reviews mention video and photo updates during repairs.
The strongest experiences describe a clear inspection and quotation first, agreement on what to fix immediately, genuine parts, quick completion and a complimentary wash. The lounge is another small plus, and some customers received their cars back clean or delivered home. Nissan Patrol, Mercedes, Toyota Prado and other vehicles appear in the reviews.
There is a real split in the feedback, so this is not a place to use casually without checking the paperwork. Positive customers praise communication and transparency, but others report long delays, unresolved faults, parts they believed were unnecessary or incorrect, and extra charges without prior approval. One review says a major service ran beyond 48 hours; another reports paying 11,000 AED while two of three issues remained.
Before handing over the car, request the inspection report, an itemised quotation, written approval for additions and confirmation of timing. Ask how parts will be verified, and check the final invoice carefully, particularly if paying through Tabby.