Paintless Results
Customers report dents disappearing without paint, including a hood repair finished in under 90 minutes.
Smart Touch - Auto Paintless Dent Repair Service
Al Qusais
Smart Touch is an auto repair shop in Al Qusais focused on Paintless Dent Repair (PDR), with customers often choosing it to remove dents while keeping the original paint. Reviews also mention quick scratch repairs and difficult dents other workshops had declined.
Reputation Score
4.3
★★★★☆
172 ratings
Source: Google Maps
The Good Stuff
Difficult Dents
Several reviewers say Smart Touch repaired dents other garages considered impossible, including a BYD dent.
Fast Turnaround
Small jobs are often completed quickly: one Prado dent was removed in under an hour.
Mobile Service
One customer had a rear-side dent and scratch repaired at their location within 24 hours of contacting the shop.
Original Paint
Reviews note that PDR can cost less and take less time than painting while preserving the factory finish.
Scratch Repair
A customer who called one hour before arriving had a scratch repaired in about two hours and could no longer find it.
Tips for a Better Visit
Ask About PDR. Before agreeing to paint or filler, ask whether the dent can be repaired without paint; one hood job took under 90 minutes this way.
Confirm Scope. For smart paint, confirm in writing whether only the damaged spots or the whole panel will be painted, since one customer reported an unexpected full-panel job.
Get A Quote. Ask for the total price before work and compare nearby options; a reviewer described dent repair elsewhere as half the cost.
Check Timing. Confirm the start time before leaving your car, particularly for a short appointment; one two-hour estimate turned into 4.5 hours without work starting.
Protect EVs. If you bring an electric car, specifically confirm the correct lifting equipment and EV jack support before the vehicle is raised.
Compare Finish. Take before-and-after photos and inspect the colour match closely, especially when choosing smart paint for a newer car.
Plan the visit
Practical details
Al Qusais Ind. Third - Dubai
Al Qusais Ind. Third, Dubai
| Mon | 8:30 AM – 1:00 PM, 3:00 PM – 8:00 PM |
| Tue | 8:30 AM – 1:00 PM, 3:00 PM – 8:00 PM |
| Wed | 8:30 AM – 1:00 PM, 3:00 PM – 8:00 PM |
| Thu | 8:30 AM – 1:00 PM, 3:00 PM – 8:00 PM |
| Fri | Closed |
| Sat | 8:30 AM – 1:00 PM, 3:00 PM – 8:00 PM |
| Sun | 8:30 AM – 8:00 PM |
Common Concerns
Paint Mismatch
Two recent reviews describe smart-paint work becoming a full-panel or full-door repaint with a visible colour difference.
Vehicle Damage
One Tesla owner reported rocker-panel and battery-tray damage after the car was lifted without EV jack support.
High Pricing
Some customers consider the work expensive, with one saying nearby dent repairs cost roughly half as much.
Missed Timing
A customer was told two hours but waited 4.5 hours and found the car had not been worked on.
Poor Conduct
One review complains of disrespectful behaviour and bad manners during the interaction.
DXB
LOCAL
LOCAL
The Bottom Line
Smart Touch in Al Qusais specialises in Paintless Dent Repair (PDR), the option customers use when they want dents removed without repainting the panel. Reviews describe small parking dents, hail damage and harder jobs that other workshops said needed paint. One hood repair took less than 90 minutes, while a 2025 Prado dent disappeared in under an hour.
Speed is a recurring strength, though timings are not guaranteed. A scratch repair was completed in about two hours after a short-notice call, and one mobile job was finished at the customer’s location within 24 hours. Customers also mention smart paint or touch-up work, but that side of the service is much less consistent: two recent reviewers said minor scratches led to a full door or panel repaint with a noticeable colour mismatch.
Pricing deserves a conversation before work begins. Some customers call it reasonable, while others say it is twice the nearby rate; one reviewer paid 450 AED for a very small scratch touch-up. If you bring an EV, confirm lifting arrangements first, as a Tesla owner reported damage after improper support.
For PDR specifically, the review record is substantially more reassuring than for paint or broader workshop work.