Stain removal
Reviews describe strong results on stained carpets, sofas and rugs, including dirt left by pets and children.
Al Qusais
Smiles Cleaning Services is a carpet and upholstery cleaning company serving Al Qusais and elsewhere in Dubai. Customers commonly book it for stained carpets, sofas, rugs and mattresses, with reviews also noting curtain cleaning and fresh-smelling results after drying.
Source: Google Maps
Reviews describe strong results on stained carpets, sofas and rugs, including dirt left by pets and children.
Several customers said heavily soiled sofas looked new or noticeably brighter after deep cleaning.
Mattress cleaning is a recurring customer use case, with one review describing the result as spotless.
A customer using the carpet service in Al Qusais specifically reported no bad smell after the carpet dried.
Multiple reviews mention cleaners arriving as scheduled or on time and completing the work efficiently.
Customers repeatedly describe the pricing as reasonable, affordable or good value for the cleaning delivered.
Confirm bookings. Reconfirm the appointment shortly before the visit; one customer reported two commitments followed by cancellations and unanswered calls.
Ask equipment. For delicate or heavily soiled upholstery, ask in advance which brushes and equipment the team will bring.
Check curtains. If booking sheer curtains, ask whether the service will be wet cleaning or dust removal only.
Bundle items. You can ask about cleaning several items together; customers have booked sofas, carpets and mattresses in the same visit.
Plan the visit
| Mon | 8:00 AM – 10:30 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Some customers report cancellations, missed appointments, unanswered calls and poor communication when trying to arrange a visit.
One customer was unhappy with manual brushes and said the expected electrical brush was not brought for sofa cleaning.
A review says sheer curtains received dust removal but not wet cleaning because the fabric could not handle the vacuum.
The Bottom Line
Smiles Cleaning Services is a Dubai cleaning company that customers use for carpets, sofas, rugs, mattresses and curtains. It is especially worth considering for stain-heavy upholstery: reviews describe dog-marked couches, children’s messes and badly stained carpets coming back clean or visibly brighter. A customer in Al Qusais also reported that dust and stains were removed, with no bad smell after drying.
Sofa cleaning is the most frequently described service, but mattress cleaning gets a useful mention too: one repeat customer said a mattress became spotless after the visit. Other reviews mention rug cleaning, carpet shampoo-style work and curtain cleaning. Several customers found the teams punctual, quick and professional, while others praised reasonable or affordable pricing.
One customer said an upstairs carpet was cleaned in about an hour, though timings will depend on the job. There are important booking cautions. Two reviews describe cancelled or missed appointments and unanswered calls.
Another customer disliked the manual upholstery brushes and said the electrical brush was not brought. If you have delicate fabric, ask exactly what equipment and method will be used. For sheer curtains, clarify the process beforehand: one review says they received dust removal rather than wet cleaning.