Reliable delivery
Pickup and delivery are often reported as punctual, making the service useful for busy schedules and hotel stays.
Smiley Laundry
Al Quoz
Smiley Laundry is a laundry service in Al Quoz offering washing, dry-cleaning and convenient pickup and delivery. Reviews highlight fresh, neatly folded clothes, careful handling and useful turnaround options, including urgent orders completed in three hours and dry cleaning for business suits and dresses.
Reputation Score
4.8
★★★★★
301 ratings
Source: Google Maps
The Good Stuff
Stain removal
One customer said Smiley removed heavy stains from trousers after two other Dubai laundries had failed.
Urgent orders
An urgent laundry order was completed in three hours, while another customer received same-day service before a flight.
Neat folding
Customers mention clothes returning neatly folded, professionally arranged and packaged in clear covers.
Fresh results
Reviews repeatedly describe clothes and sheets as clean and fresh-smelling after washing.
Suit cleaning
A customer was especially satisfied with dry cleaning for business suits and dresses, including pickup and delivery to Palm Jumeirah.
Tips for a Better Visit
Confirm deadlines. For urgent or stain-removal work, ask for a clear deadline first; one customer valued the accurate turnaround estimate.
Ask by weight. Travellers can ask about wash-and-fold pricing by weight and pickup or delivery, which one review found convenient for a one-day turnaround.
Request urgency. If you need clothes quickly, ask whether an urgent or same-day slot is possible; one order was completed in three hours.
Check handover. Double-check the delivery location and items at handover, given a review reporting a wrong-apartment delivery and misplaced orders.
Compare options. For formalwear, ask specifically about dry cleaning for business suits and dresses rather than assuming a standard wash service.
Plan the visit
Practical details
9 32a St - AL EMAM AL MONTADHER - near MASJED
Al Qouz First - Al Quoz, Dubai
| Mon | 8:00 AM – 11:00 PM |
| Tue | 8:00 AM – 11:00 PM |
| Wed | 8:00 AM – 11:00 PM |
| Thu | 8:00 AM – 11:00 PM |
| Fri | 8:00 AM – 12:00 PM, 5:00 PM – 11:00 PM |
| Sat | 8:00 AM – 11:00 PM |
| Sun | 8:00 AM – 11:00 PM |
Popular Mentions
wash and fold service by weight
A review mentions wash-and-fold by weight with a one-day turnaround and free pickup and delivery.
ironing
Customers use the pickup-and-delivery ironing service and praise the convenient return of pressed clothes.
express service
One review specifically mentions an express service alongside punctual delivery and good value.
Common Concerns
Late delivery
One customer reported a missed delivery, only learning after repeated calls that the order had been forgotten, followed by another delay.
Quality complaints
A review alleges recurring quality problems, bad-smelling clothes and damage to several new garments.
Wrong deliveries
One customer reported clothes being sent to the wrong apartment and someone else’s laundry arriving twice.
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LOCAL
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The Bottom Line
Smiley Laundry in Al Quoz is used for everyday washing, wash-and-fold by weight, ironing and dry cleaning. The strongest pattern in the reviews is convenience: pickup and delivery are often on time, clothes come back clean, fresh-smelling and neatly folded, and the service has worked well for busy schedules and hotel guests. There are useful fast-turnaround examples.
One customer received an urgent order in three hours, while another got same-day help before a flight. Stain removal also has a specific success story: heavy marks on trousers were removed after two other laundry services had failed. For formalwear, a reviewer was pleased with dry cleaning for business suits and dresses.
Pricing is described as reasonable or good value, but no review gives a clear current amount. The wash-and-fold-by-weight service was reported to have a one-day turnaround and free pickup and delivery, which may appeal to travellers comparing it with hotel laundry prices. The experience is not completely consistent.
Reviews also report a forgotten and repeatedly delayed delivery, bad smells and damaged new clothes, plus one case of clothes sent to the wrong apartment and someone else’s laundry delivered twice. For valuable or time-sensitive items, confirm the deadline, delivery details and expected treatment before handing them over.