Fast repair
One customer said their laptop screen was fixed in 1.5 hours, much faster than the one-to-three-day estimates elsewhere.
Soft Point Electronics LLC
Al Karama
Soft Point Electronics LLC is a mobile-phone repair shop in Al Karama that also handles laptops and watches. Reviews highlight a laptop screen repaired in 1.5 hours and an Apple Watch screen and LED repair, while customers also mention mobile sales, accessories and servicing.
Reputation Score
4.3
★★★★☆
101 ratings
Source: Google Maps
The Good Stuff
Watch repair
A customer had both a watch and phone fixed at the same time, making this useful for more than mobile repairs.
Affordable work
Several reviews describe repair and servicing prices as reasonable, including a reported AED 350 Apple Watch repair.
Product range
Customers mention mobiles, accessories and electronic products, including a review specifically noting that all types of accessories were available.
Helpful service
Reviews describe the staff as friendly, professional and accommodating, with one customer receiving a discount from the sales team.
Tips for a Better Visit
Confirm warranty. Before approving a screen repair, ask what warranty is included; one customer reported receiving no warranty after a screen failed.
Test screen. Test touch response, colour and flickering before leaving, since a reviewer reported all three problems with a replacement display.
Check compatibility. For purchases, confirm compatibility and refund terms in advance; one customer said an Amazon-bought item did not work with their device.
Confirm waterproofing. If repairing a watch, ask about water resistance: an Apple Watch repair review said the watch was not waterproof afterwards.
Compare pricing. For an Apple Watch screen repair, one customer paid AED 350 here after other shops quoted more than AED 500, so compare quotes.
Plan the visit
Practical details
Opposit, karama Center - Kuwait St
Al Karama, Dubai
| Mon | 9:30 AM – 11:30 PM |
| Tue | 9:30 AM – 11:30 PM |
| Wed | 9:30 AM – 11:30 PM |
| Thu | 9:30 AM – 11:30 PM |
| Fri | 9:30 AM – 11:30 PM |
| Sat | 9:30 AM – 11:30 PM |
| Sun | 9:30 AM – 11:30 PM |
Common Concerns
Screen complaints
Multiple customers reported replacement screens that flickered, discoloured, failed or caused further phone damage.
Warranty concerns
One customer said a screen failed after less than six months and that no warranty was provided for the repair.
Extra charges
A reviewer said they were asked to pay another AED 300 after a replacement screen stopped working.
Product authenticity
Some reviews allege that phones or other items were fake or duplicate, so verify the product before buying.
Compatibility issue
One customer said an item bought through Amazon was incompatible and that only half the amount was offered as a refund.
DXB
LOCAL
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The Bottom Line
Soft Point Electronics LLC is a mobile-phone repair shop in Al Karama, with reviews also covering laptop and watch repairs, phone sales, accessories and servicing. 5 hours, while another had a watch and phone repaired together. Pricing is a recurring positive.
Customers describe mobile servicing as reasonable, and one Apple Watch owner paid AED 350 for a screen and LED repair after other shops quoted more than AED 500. That repair came with an important trade-off: the watch was no longer waterproof. Reviews also mention discounts, affordable accessories and friendly, professional service.
The repair feedback is not uniformly reassuring. Several older reviews report replacement screens that flickered, discoloured, failed within months or allegedly caused additional damage. One customer said they were asked for another AED 300 after a screen stopped working, while another reported no warranty.
Before paying, get the part quality, warranty, refund terms and any water-resistance limitation in writing. Test the repaired device—especially touch, colour and flickering—before leaving. If buying a phone or accessory, check authenticity and compatibility carefully, as some reviewers alleged duplicate or fake products.