Skilled massage
Reviews describe Balinese and deep tissue treatments as both relaxing and effective, including work on stubborn knots and problem areas.
Soul Senses Spa & Wellness - NH Collection Dubai The Palm, Dubai
Palm Jumeirah
Soul Senses Spa & Wellness is a massage-focused spa and health club at NH Collection Dubai The Palm in Palm Jumeirah. Reviews highlight its Balinese and deep tissue massages, with couples treatments, clean rooms and a calm experience often followed by ginger-lemon tea.
Reputation Score
4.9
★★★★★
251 ratings
Source: Google Maps
The Good Stuff
Couples setup
Couples can receive treatments at the same time on side-by-side massage tables, making shared sessions straightforward.
Clean rooms
Visitors repeatedly mention clean premises and rooms; one review specifically praised the quiet setting as well.
Pressure care
Therapists are reported to check pressure preferences and adapt their work to tension or problem areas.
Tea finish
Several customers mention complimentary ginger or ginger-lemon tea after the treatment.
Flexible booking
One customer said the front desk accommodated a last-minute change and arranged another booking before departure.
Tips for a Better Visit
Set pressure. Tell your therapist how firm you want the massage; reviews suggest pressure can be adjusted during the session.
Book together. For a couples visit, ask for simultaneous treatments with side-by-side tables.
Confirm access. If pool, spa or sauna access is part of your booking, confirm it directly with the branch before arriving.
Try tea. Allow a few minutes after the massage for the ginger-lemon tea, a recurring finishing touch in reviews.
Compare styles. Balinese is described as firmer than soft massage but less hard than deep tissue, useful when choosing a treatment.
Plan the visit
Practical details
NH Hotel - Palm Jumeirah Rd
The Palm Jumeirah, Dubai
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 11:00 PM |
| Sat | 9:00 AM – 11:00 PM |
| Sun | 9:00 AM – 11:00 PM |
Popular Mentions
Aromatherapy Massage
Reviews mention essential oils, gentle-to-firm pressure and a particularly calming experience.
Hot stone massage
One first-time visitor chose the 90-minute version and praised the pressure and relaxing experience.
Thai aroma massage
A review describes it as combining stretching with aromatherapy.
Hot oil therapy
Hot oil therapy is another treatment mentioned positively by a returning customer.
Common Concerns
Access confusion
One customer was promised complimentary pool, spa and sauna access by central booking, then told at the spa that it was unavailable.
Hotel setting
A review found the spa's business-like hotel area lacking the calm atmosphere expected from a spa.
Small reception
The reception area was described as a bit small.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
200 AED
60 minutes Balinese massage
“With a Groupon voucher it costed me 200 AED for an excellent massage”Google review · May 2024
DXB
LOCAL
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The Bottom Line
Soul Senses Spa & Wellness at NH Collection Dubai The Palm in Palm Jumeirah is geared towards massage rather than a quick hotel amenity stop. You can book Balinese, deep tissue, aromatherapy or couples treatments, with reviews especially impressed by therapists who work on knots, adjust pressure and leave guests feeling looser rather than simply sleepy. The couples option is a practical strength: one review describes both treatments taking place together on side-by-side tables.
Rooms are repeatedly described as clean, cosy or quiet, while the atmosphere usually earns praise for soothing music and a calming layout. Afterward, ginger or ginger-lemon tea is a welcome recurring detail. There are a couple of things to confirm before booking.
One customer said central booking promised complimentary pool, spa and sauna access, but the branch refused it on arrival. Another found the hotel's business-like area short on calm, and the reception space has been described as small. If you are choosing between massage styles, Balinese was considered a middle ground between soft and deep tissue.
A dated review reported AED 200 for a 60-minute Balinese massage using a Groupon voucher; treat that as a past example, not today's price.