Targeted Pressure
Reviewers say therapists often find pain points and deliver firm pressure without making the massage uncomfortable.
Soul Senses Spa & Wellness - Novotel Hotel, Healthcare City
Dubai Healthcare City
Soul Senses Spa & Wellness is a massage-focused spa in Dubai Healthcare City, inside the Novotel Hotel. Reviews highlight Balinese and deep tissue massages, with therapists often praised for adjusting pressure and targeting tense or painful areas.
Reputation Score
4.9
★★★★★
224 ratings
Source: Google Maps
The Good Stuff
Balinese Technique
The Balinese massage is described as a relaxing treatment that can also address muscle tension through several techniques.
Couples Sessions
Couples massages are available, with reviewers saying the therapists accommodated both guests well.
Aftercare Touches
Some visits finish with hot ginger tea and trail mix, adding a small post-treatment refreshment.
Clean Facilities
One reviewer found the spa clean and said the shower room had everything needed after treatment.
Easy Booking
The team confirmed an appointment through WhatsApp, which made arranging the visit straightforward.
Tips for a Better Visit
Clarify Pressure. If booking deep tissue, state your preferred pressure clearly; one guest had to repeatedly ask for harder work.
Try Balinese. Choose Balinese if you want relaxation with reflexology and acupressure rather than a purely deep-pressure treatment.
Ask Options. Ask whether scalp or hot-oil head massage is available; reviewers found both especially relaxing and useful for stress.
Check Deals. Before paying, ask about current packages or partner discounts: one reviewer bought a massage through Wondergift for 149 AED instead of 375 AED.
Expect Treatment. Come for the massage rather than a full lounge-day experience, as one reviewer noted there is no relaxing area.
Plan the visit
Practical details
Umm Hurair Second - Dubai Healthcare City - Dubai
Umm Hurair Second - Dubai Healthcare City, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 10:00 PM |
| Sat | 10:00 AM – 10:00 PM |
| Sun | 10:00 AM – 10:00 PM |
Popular Mentions
Aromatherapy massage
Reviewers describe this as a relaxing treatment that pays attention to individual pain areas.
Head massage
Head massage is repeatedly mentioned as a memorable add-on or finishing treatment.
Foot reflexology
A focused option that was paired with back, neck and shoulder work to relieve stressed areas.
Hot oil head massage
This treatment was credited with reducing stress during a visit involving several different massages.
Common Concerns
Uneven Pressure
One guest found a deep tissue session far too light, with mostly oil rubbing and repeated requests for more pressure.
Basic Facilities
A reviewer described this branch's facilities as merely decent and suggested updates or more attention to maintenance.
No Lounge
There is reportedly no relaxing area, so the branch may feel less suited to a longer pampering visit.
Package Concerns
One returning customer felt that massages in a 10-session package became weaker after service prices increased.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
399dh to 189dh
spa
“PS: Bought the spa through Wonderbird which gave discount price from 399dh to 189dh”Google review · February 2025
DXB
LOCAL
LOCAL
The Bottom Line
Soul Senses Spa & Wellness at the Novotel in Dubai Healthcare City is mainly a massage destination. You can book a Balinese massage, deep tissue massage, aromatherapy massage or a focused head, neck and shoulder treatment. Reviews often describe therapists working carefully on knots, back pain and tense shoulders, with pressure that feels strong without becoming uncomfortable.
The Balinese treatment gets a particularly clear explanation from one reviewer: it combines aromatherapy, reflexology and acupressure, making it a more rounded choice for relaxation and muscle tension. Deep tissue can be effective too, but the experience is not perfectly consistent; one guest found a session mostly consisted of oil rubbing and had to keep requesting more pressure. This branch also handles couples appointments, and WhatsApp appointment confirmation has been useful for at least one visitor.
Some reviewers mention a clean shower room, complimentary tea, and hot ginger tea with trail mix after treatment. The setting is described as calm by several guests, though the facilities have also been called merely decent and the branch reportedly has no separate relaxing area. If value matters, check current promotions before booking.
A reviewer reported buying a one-hour massage for 149 AED instead of 375 AED through Wondergift, while another mentioned a discounted Wonderbird purchase. Package terms are worth checking carefully, too, as one customer felt the pressure weakened during a 10-session package.