Interactive sessions
Negotiation training used daily professional situations so learners could connect the course to practical negotiation.
Oud Metha
Spearhead Training Group is a corporate training centre in Oud Metha, covering professional development through face-to-face and online courses. Reviews highlight practical sessions such as Negotiation skills and KPI and appraisal skills, with trainers who keep discussions interactive and connected to everyday workplace situations.
Source: Google Maps
Negotiation training used daily professional situations so learners could connect the course to practical negotiation.
Several sessions focus on real-world application, including practical examples and techniques that can be used at work.
The Train the trainer course included clear materials and a supportive learning environment.
The KPI and appraisal skills session was described as clear, structured and practical, with workplace examples.
Training material was custom-made to match one learner’s expectations rather than relying only on a fixed format.
The Creativity and Innovation session kept the group involved and managed to get everyone participating.
Microsoft Excel 365 Advanced was praised for clear objectives and valuable knowledge.
Check duration. Ask whether your chosen subject is available over two days if you want more depth than a one-day format allows.
Seek exercises. For skills you need to apply immediately, ask whether the course includes practical exercises as well as explanations.
Expect participation. Come ready to share workplace thoughts and experiences; several sessions use discussion rather than lecture-only teaching.
Ask about online. If attending in person is difficult, ask about online delivery; customers have completed online administration training.
Plan the visit
| Mon | 8:30 AM – 6:00 PM |
| Tue | 8:30 AM – 6:00 PM |
| Wed | 8:30 AM – 6:00 PM |
| Thu | 8:30 AM – 6:00 PM |
| Fri | 8:30 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
A three-day Negotiation skills course was praised for interactive teaching linked to practical daily professional situations.
This course was described as supportive and engaging for people looking to improve customer service skills.
The introductory course used patient, step-by-step teaching to build confidence with the software.
At least one one-day course was considered too short for deeper coverage; two days were suggested instead.
The Bottom Line
Spearhead Training Group is a professional training centre in Oud Metha for workplace skills and corporate development. You can take focused courses such as Negotiation skills, KPI and appraisal skills, Microsoft Excel 365 Advanced, and Excellence in Customer Service. The reviews suggest that sessions are designed to be useful beyond the classroom, with workplace examples, practical exercises and techniques that participants can apply immediately.
The strongest pattern is the teaching style. Learners describe interactive discussions, clear explanations and trainers who encourage questions, shared experiences and participation. A KPI session connected performance indicators to real appraisal practices, while negotiation training helped one attendee relate the material to everyday professional situations.
Other reviews mention custom-made training material and a supportive environment, which may matter if your team has varied experience levels. Check the format before booking. Both face-to-face and online training are available according to the business description, and one customer specifically completed an online Office Management and Administration course.
Also ask about duration: a reviewer felt a one-day course was too short to explore some topics properly and suggested two days. There are no customer-reported prices in the supplied reviews, so request a current quote for the specific course, delivery format and group size.