Chef Counter
The Chef Counter collaboration with BB Social is praised for creative flavours and restaurant-quality dishes in a casual shopping setting.
Spinneys Head Office
Nad Al Sheba
Spinneys Head Office is a corporate office in Nad Al Sheba, linked in customer reviews with Spinneys’ fresh-food shopping experience. Reviewers highlight the Chef Counter and Spinneys Kitchen for prepared meals, while others mention fresh fruit, international groceries and a place to sit.
Reputation Score
4.3
★★★★☆
183 ratings
Source: Google Maps
The Good Stuff
Prepared Food
Spinneys Kitchen is described as fresh, well-presented and reasonably priced for quick lunches, dinners or daily meals.
Fresh Produce
Customers regularly mention fresh fruit and food quality, including one review calling it the best market for fresh food items.
International Groceries
One reviewer noted a good selection of UK and US products alongside the wider food range.
Sitting Area
A review mentions a comfortable sitting workplace, making the food-and-coffee area useful beyond a quick shop.
Coffee Stop
Cappuccino and coffee receive positive mentions, including a direct note about the cappuccino.
Tips for a Better Visit
Check Produce. Inspect fresh items before leaving or opening them at home; one customer found a mangosteen black, hard and rotten inside.
Allow Time. Build in extra checkout time, even with only three or four customers, because one review reports waits of at least 15 minutes.
Track Orders. If ordering from the kitchen, keep an eye on the wait and follow up promptly: one chicken shawarma order exceeded an hour.
Call Carefully. For head-office enquiries, keep your request specific and be prepared for an unsatisfactory phone-support experience reported by one caller.
Bring Backup. If you need cash facilities, note a suggestion for more than one ATM because the only machine may be out of service.
Plan the visit
Practical details
polo residence - Al Meydan Rd
Nad Al Sheba 1, Dubai
| Mon | 8:00 AM – 6:00 PM |
| Tue | 8:00 AM – 6:00 PM |
| Wed | 8:00 AM – 6:00 PM |
| Thu | 8:00 AM – 6:00 PM |
| Fri | 8:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Checkout Delays
A customer says cash counters are often unattended and that even a small queue can mean a wait of at least 15 minutes.
Phone Support
One caller described the head-office customer-service communication as unprofessional and the assistance as inappropriate.
High Prices
Several older reviews describe Spinneys as noticeably or very expensive compared with other supermarkets.
Produce Checks
A grocery order included a mangosteen that was black, hard and rotten inside; the reviewer had also previously received dried garlic.
Kitchen Service
A customer reported more than an hour waiting for chicken shawarma despite later customers receiving their food first.
DXB
LOCAL
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The Bottom Line
Spinneys Head Office sits in Nad Al Sheba, but the customer feedback largely describes the wider Spinneys shopping experience rather than a conventional corporate-office visit. The strongest reasons to consider it are food quality and range: reviewers mention fresh fruit, UK and US groceries, the Chef Counter collaboration with BB Social, and the Spinneys Kitchen menu. The Chef Counter is described as bringing restaurant-quality dishes into a casual shopping setting, with hot food, salads and ready-to-eat choices.
Spinneys Kitchen is praised as high quality and surprisingly affordable for its presentation, while cappuccino and a sitting workplace make the store’s food area useful for a short break. There are practical caveats. Several reviews describe Spinneys as more expensive than competing supermarkets, and one customer found a mangosteen black, hard and rotten inside after opening it at home.
Checkout staffing is another concern: a review reports waits of at least 15 minutes even with only three or four customers. Kitchen service has also been inconsistent; one chicken shawarma order took more than an hour. If you are visiting for groceries, check fresh items before leaving and allow extra time at the tills.
If your purpose is a head-office enquiry, note that phone and reception experiences were not consistently positive.