Business SIMs
Business Connection SIM cards were handled smoothly from consultation through activation.
SRJ Solution
Trade Centre
SRJ Solution is a du channel partner serving businesses in Trade Centre, with a focus on telecom connections such as business internet and SIM services. Reviews suggest the experience can be smooth for activations, migrations and account support, but follow-up quality varies considerably.
Reputation Score
3.4
★★★☆☆
199 ratings
Source: Google Maps
The Good Stuff
Quick Processing
One customer specifically praised the quick processing of business internet and SIM services.
Relocations
A company relocation was completed without reported issues, making account transfers a potential strength.
Issue Resolution
A mistakenly charged extra amount was waived after follow-up until the matter was resolved.
Device Installments
Reviews describe efficient paperwork for a Du device installment process.
Migration Support
Customers reported helpful support when moving business numbers or changing telecom operators.
Tips for a Better Visit
Check Fees. Before signing, ask for every activation fee, advance payment and waiver in writing; one customer reported these were not clear upfront.
Verify Consent. Check the SIM, ID and package details before activation, especially when arranging connections for someone else.
Document Promises. Keep written proof of any waiver or device offer, since one customer said the promised waiver was later refused.
Allow Time. Build in extra time for porting or migration; one reported transfer took almost a month and caused a service suspension.
Escalate Early. For unresolved after-sales problems, keep your complaint evidence and contact du or the relevant regulator rather than waiting indefinitely.
Plan the visit
Practical details
Saeed Tower 2 - Office no - 701 Sheikh Zayed Rd
Trade Center First, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 2:00 PM |
| Sun | Closed |
Popular Mentions
new Du postpaid SIM cards
A review describes help with obtaining new Du postpaid SIM cards and a Wi-Fi connection.
new WiFi connection
New-office customers mention a Wi-Fi connection as part of getting their business online.
business postpaid mobile
Business postpaid mobile connections are mentioned as a paperwork-heavy service supported through the process.
DU internet connection
Customers mention getting a DU internet connection through SRJ Solution.
Common Concerns
After-Sales
One review describes after-sales support as virtually nonexistent, with slow issue resolution and referrals back to du.
Unapproved Activation
A customer alleged that a du package was activated on family SIM cards without permission.
Cold Calls
Some non-customers reported repeated telesales calls from different numbers after asking not to be contacted.
Cancellation Delays
A business customer said cancellation documents received no response and the landline was not reachable.
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The Bottom Line
SRJ Solution is a du channel partner in Trade Centre that handles business telecom requirements. Reviews mention Business Connection SIM cards, postpaid SIMs, Wi-Fi connections and business internet, with some customers saying activations, migrations and new-office setups were completed quickly and with clear updates. The strongest experiences are tied to hands-on account support.
Customers describe paperwork for a Du device installment as fast and hassle-free, a relocation completed without issues, and a mistakenly charged extra amount being waived after follow-up. This could suit a small business that wants help coordinating a connection rather than handling every step alone. There is a significant caution, though: other customers report unresponsive after-sales support, delayed porting, difficulty cancelling plans and promises about waivers or devices not being fulfilled.
One review alleges a package was activated without permission, while several non-customers describe repeated cold calls from changing numbers. Before committing, verify the exact package, fees, waiver and device terms in writing, confirm whose ID and SIM are being used, and keep all messages and documents. If a port or cancellation matters urgently, allow extra time and retain a direct escalation trail with du.