Reliable delivery
Cars are repeatedly described as arriving promptly, clean and ready to go, with on-time delivery noted by several customers.
SRT RENT A CAR
Al Garhoud
SRT RENT A CAR is a car rental agency in Al Garhoud offering everyday and luxury-style rentals in Dubai. Reviews highlight clean, well-maintained vehicles, prompt delivery, easy booking and smooth returns, with customers mentioning specific options such as the BMW X7 and Hyundai Palisade.
Reputation Score
4.8
★★★★★
224 ratings
Source: Google Maps
The Good Stuff
Clean vehicles
Customers mention clean, new or well-maintained cars, including vehicles delivered in excellent condition.
Smooth booking
One customer found the booking quick and easy, while another reported a smooth process from WhatsApp contact through checkout.
Clear service
A review specifically praised transparent communication and said there were no hidden fees.
Deposit returns
Customers reported receiving deposits back as agreed, including one return after 21 days and another by bank transfer.
Vehicle choice
Reviews mention multiple car options and newer models, including an especially well-liked latest-model rental.
Tips for a Better Visit
Confirm terms. Ask for the fees and return terms in writing before booking; one review specifically valued clear communication and no hidden fees.
Clarify deposits. Confirm exactly when and how the deposit will be returned, since one customer reported waiting two months without a response.
Request fuel. If you want a full tank at handover, request it in advance; one customer received the Hyundai Palisade full as requested.
Check handover. Confirm the vehicle’s condition at pickup, as reviews describe cars arriving clean and in good condition.
Plan the visit
Practical details
Airport Rd
Dubai Int'l Airport, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Popular Mentions
BMW X7
A customer rented a BMW X7 for eight days without car trouble and reported receiving the deposit back by bank transfer.
Hyundai Palisade
A Hyundai Palisade was described as being in great condition and delivered with a full tank as requested.
Common Concerns
Refund delay
One customer said a refund was still outstanding after two months and that the company did not respond.
Serious complaint
One review described the company as dishonest and advised other customers to avoid it.
Initial mix-up
A customer reported a misunderstanding at the start, although the owner later resolved the issue.
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The Bottom Line
SRT RENT A CAR is a Dubai car rental agency in Al Garhoud, with reviews pointing to a straightforward booking and handover experience. Customers have rented named vehicles including a BMW X7 and Hyundai Palisade, while other reviews mention newer models, multiple car options and cars that arrive clean and ready to drive. Reliability is the strongest theme.
Customers describe quick responses, punctual delivery, easy communication and smooth returns. One BMW X7 renter had the car for eight days without an issue, and another said the deposit came back after 21 days exactly as agreed. A separate customer reported a bank-transfer return after an eight-day rental, which is useful reassurance for anyone wary of deposit delays.
The service is not without a caution. One reviewer said a refund had still not arrived after two months and that messages went unanswered; another called the company dishonest. There was also one initial misunderstanding that the owner resolved.
Before collecting a car, get the fee and deposit-return terms clearly confirmed, and request a full tank in advance if that matters to your trip.