Fast renewals
One customer said a trade licence renewal was completed in 10 minutes.
Al Mamzar
Star Express is a government transaction center at Century Mall in Al Mamzar, handling Dubai Economic Department services such as trade licence renewals and new business licences. Reviews point to clear guidance, quick processing and staff who help check documents and explain the steps.
Source: Google Maps
One customer said a trade licence renewal was completed in 10 minutes.
A trade name and new business licence application, including payment, was completed within an hour.
Reception guided a first-time visitor through the process, while the officer reviewed documents and clarified requirements.
The centre has a waiting area with Wi-Fi and refreshments, alongside a clean, organised setting.
One review specifically reports free parking outside the centre at any time.
A customer found the staff cooperative and experienced with MOHRE procedures.
Take a token. For business setup, take a token on arrival; one visitor was attended to within 10 minutes.
Bring documents. Ask the officer to review your documents and clarify requirements before payment or submission.
Check details. Double-check the transaction and any extra fee if an error appears, since one customer reported paying again.
Use parking. If you are driving, a review reports free parking outside the centre at any time.
Expect amenities. For a longer visit, the waiting area reportedly has Wi-Fi and refreshments.
Plan the visit
| Mon | 9:00 AM – 11:00 PM |
| Tue | 9:00 AM – 11:00 PM |
| Wed | 9:00 AM – 11:00 PM |
| Thu | 9:00 AM – 11:00 PM |
| Fri | 9:00 AM – 12:00 PM, 3:00 PM – 11:00 PM |
| Sat | 9:00 AM – 11:00 PM |
| Sun | 9:00 AM – 9:00 PM |
One customer said an error led to an additional payment before the issue was resolved.
That same visit ended with a wait of more than four hours for the document.
One reviewer said complaints and feedback emails were ignored after the problem occurred.
The Bottom Line
Star Express is a Dubai Economic Department government transaction centre at Century Mall in Al Mamzar. Customers use it for practical business paperwork, including trade name registration, new business licences, trade licence renewals and document clearances. Reviews repeatedly describe the process as quick, with one trade licence renewal reportedly finished in 10 minutes and one new licence application completed, including payment, within an hour.
The centre’s strongest point is hands-on guidance. Reception staff have been praised for explaining the process, while officers reviewed documents and clarified requirements. That matters if you are registering a business for the first time or are unsure which paperwork is needed.
Reviews also mention visa renewal support and staff knowledgeable about MOHRE procedures. The setting sounds convenient for a transaction visit: one customer reported free parking at any time, and another mentioned a clean, organised centre with a waiting area, Wi-Fi and refreshments. The token system may help structure the visit; one reviewer was attended to within 10 minutes.
There is one serious caution. A customer reported an error, an additional payment and more than four hours waiting for the final document, along with poor complaint follow-up. Most reviews are positive, but check your application details and any extra charges before proceeding.