Maintenance response
Apartment issues are often handled promptly and professionally; one resident said a concern was sorted in three hours.
Strive Services Group
Palm Jumeirah
Strive Services Group is a property management and facilities services company working across individual homes, residential buildings and hotels. Reviews show its day-to-day value in reception, concierge, security and maintenance, including a smooth move-in at Residence 110 and prompt apartment issue handling. Palm Jumeirah properties are among the…
Reputation Score
4.5
★★★★★
135 ratings
Source: Google Maps
The Good Stuff
Smooth move-in
The concierge service helped make one Residence 110 move-in smooth and hassle-free.
Welcoming reception
Residents praise reception teams for being pleasant, helpful and attentive, including remembering residents’ names.
Security support
Security teams are described as professional, helpful and reassuring, including during challenging weather.
WhatsApp access
At one residence, concierge and security teams were reachable in person and through WhatsApp.
Tips for a Better Visit
Confirm channels. Ask whether your building offers WhatsApp access; one residence uses it alongside in-person concierge support.
Track requests. Keep a record of access and repair requests, since one resident needed four access follow-ups and ten paint requests.
Check cleaning. If gym facilities matter, inspect equipment cleanliness and ask whether sanitary spray is available before relying on the facility.
Ask permit timing. For painting or other work, ask how permits are handled during holidays and management closures.
Clarify support. Before moving in, ask who handles the move-in process and what assistance the concierge provides.
Plan the visit
Practical details
Strive Services Group, Ground Floor Commercial Offices South Residences PB 334238 - next to Fairmont
The Palm Jumeirah, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | Closed |
| Sun | Closed |
Common Concerns
Slow access
One building resident had to request fingerprint access four times before it worked.
Unresolved repairs
A paint mark beside a door reportedly remained unresolved even after ten requests.
Poor cleaning
A Wilton Park review says gym equipment was not cleaned and sanitary spray was not provided despite requests.
Permit delays
A MAG 318 resident reported waiting two weeks and sending 30 emails for a work permit.
DXB
LOCAL
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The Bottom Line
Strive Services Group manages and supports residential buildings, individual homes and hotels. For someone comparing managed accommodation or building service, the clearest strengths in these reviews are the front desk, concierge, security and maintenance response. In Palm Jumeirah, residents describe helpful teams, a welcoming atmosphere and staff who remember residents’ names.
Several reviews describe usable, concrete help rather than just friendly greetings: a move-in at Residence 110 was smooth and hassle-free; apartment problems were handled promptly; and one maintenance concern was sorted within three hours. Concierge and security teams are also praised for being approachable, helping families feel safe, and explaining residence rules. WhatsApp is mentioned as a convenient contact channel at one property.
That picture is not consistent across every managed site. Belgravia Square reviews report distracted reception, rude responses, fingerprint access that took four requests, and paint beside a door that remained unresolved after ten requests. Another review describes a gym whose equipment was not cleaned and missing sanitary spray, while a MAG 318 resident reported a work-permit delay after two weeks and 30 emails.
Before committing, ask which team manages your specific building, how maintenance and access requests are tracked, and whether concierge support is available during your move. The reviews suggest service can vary sharply by property, so those practical details matter more than the company-wide label.