Customizable orders
Sandwiches are made to your specifications, with customers choosing breads, vegetables, fillings and sauces.
Subway
Downtown Dubai
A casual counter-serve Subway in Downtown Dubai for build-your-own sandwiches and salads, including health-conscious choices. Reviews highlight fresh vegetables, customizable sandwiches, the Rotisserie chicken sub and cookies, while a Rice with Chicken bowl is another option.
Reputation Score
4.1
★★★★☆
304 ratings
Source: Google Maps
The Good Stuff
Fresh vegetables
The Rotisserie chicken sandwich was praised for tasty chicken and fresh vegetables, especially with Chipotle sauce.
Healthy choices
One reviewer treats Subway as a regular healthy-food stop and also mentioned protein balls as a snack option.
Good cookies
Cookies are specifically praised as a worthwhile add-on to a sandwich order.
Rice bowl
The Rice with Chicken bowl can be customized with your own sauce and was described as a useful food-court option.
Quick service
One customer ordering a Mexican spicy chicken sandwich and fries said the food was served fast.
What to Eat at Subway How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Subway, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Subway got the most positive mentions in user reviews. Check them out!
Food 5
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Bmt footlong Net +1
“Ordered BMT footlong. The sandwich was good.”
Positive 1Negative 0
Review excerpts
“Ordered BMT footlong. The sandwich was good.”March 2025
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Egg and cheese sub Net +1
“They add veggies to egg and cheese sub there, which is not done in Subways in India.”
Positive 1Negative 0
Review excerpts
“They add veggies to egg and cheese sub there, which is not done in Subways in India.”January 2019
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Fade fits protein balls Net +1
“Always my go to when I wanna be healthy, now they sell fade fits protein balls for 10dhs only. Healthy to grab snack in the food court.”
Positive 1Negative 0
Review excerpts
“Always my go to when I wanna be healthy, now they sell fade fits protein balls for 10dhs only. Healthy to grab snack in the food court.”May 2026
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Mexican spicy with chicken Net +1
“I took a Mexican spicy with chicken(spicy) onions lettuce olives and pickles it was really good!”
Positive 1Negative 0
Review excerpts
“I took a Mexican spicy with chicken(spicy) onions lettuce olives and pickles it was really good!”August 2024
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Rotisserie chicken Net +1
“My favorite Subway sandwich Rotisserie chicken, coz it’s tasty and vegetables also fresh and Chipotle sauce is the best💯💯💯”
Positive 1Negative 0
Review excerpts
“My favorite Subway sandwich Rotisserie chicken, coz it’s tasty and vegetables also fresh and Chipotle sauce is the best💯💯💯”March 2026
Tips for a Better Visit
Avoid queues. Visit outside busy periods if possible: one customer reported waiting around 30 minutes despite being the only person in line.
Expect noise. The food court can be busy and noisy, so it may not suit a quiet meal.
Ask about salads. If you want a salad rather than a sandwich, ask specifically for the make-a-salad option; one customer did not learn about it until later.
Confirm sauces. State the sauce and quantity clearly, then check the sandwich before leaving because reviews report incorrect or excessive sauce.
Check cross-contact. If you are strictly vegetarian, ask about separate preparation: one review says the same hands and knife were used for vegetarian and non-vegetarian food.
Plan the visit
Practical details
Dubai 15,Lower Ground, Dubai Mall - Unit No. LG 008 - Marasi Dr
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Order delays
One customer waited around 30 minutes while alone in the queue, then saw another order prepared first and was asked to pay again.
Sauce mistakes
A reviewer said too much hot sauce was added, while another reported sauce being added to sandwiches without permission.
Uneven portions
A review from the Bay Square branch described very small portions of vegetables and sauce concentrated in the middle of the sandwich.
Salad freshness
One reviewer liked the salad but felt the tomatoes could have been fresher.
DXB
LOCAL
LOCAL
The Bottom Line
Subway in Downtown Dubai is a build-your-own sandwich and salad counter where you can choose the ingredients and sauces yourself. Reviews make the Rotisserie chicken sandwich, fresh vegetables, Chipotle sauce and cookies stand out, while the Rice with Chicken bowl gives food-court diners another meal option. The strongest theme is customization.
One customer said a sandwich was made exactly as requested, and another described the Mexican spicy chicken sandwich with onions, lettuce, olives and pickles as good and fast to arrive. Health-conscious diners also mention Subway as a regular healthy-food stop, with Fade Fit protein balls available as a snack. Service is less predictable.
Recent reviews praise helpful, energetic service, but others report staff failing to listen, uneven toppings, excessive sauce and a wait of around 30 minutes even when the reviewer was alone in line. Check the order before leaving, especially sauces and customizations. The food court itself can be busy and noisy.
If you want salad, ask directly about the make-a-salad option rather than assuming it will be explained. Strict vegetarians should also ask about utensil and surface separation, since one review raised a cross-contact concern.