Custom toppings
You can tailor a sandwich with the toppings you want, rather than choosing a fixed combination.
Subway
Downtown Dubai
Subway is a casual counter-serve restaurant in Downtown Dubai for build-your-own sandwiches, salads and newer rice meals. Reviews particularly highlight custom toppings, meatball sandwiches and quick service when the counter is running smoothly.
Reputation Score
4.0
★★★★☆
203 ratings
Source: Google Maps
The Good Stuff
Fresh bread
One customer specifically liked bread that was crunchy outside while remaining soft inside.
Meatballs
The meatball sandwich is a recurring favourite, including for first-time visitors trying it on staff advice.
Rice meals
The shrimp rice bowl was praised for balanced flavours, fresh ingredients and a satisfying portion.
Quick service
Several reviews describe the assembly-line ordering process as fast, especially when the team is organised.
Clean store
Some customers found the store clean and well organised, which helps during a food-court visit.
What to Eat at Subway How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Subway, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Subway got the most positive mentions in user reviews. Check them out!
Food 10
-
Chicken tikka sandwich Net +1
“Though we ordered chicken tikka sandwich and one teriyaki sandwich. Both were delicious. But will never recommend this branch and I’ll never return here as well.”
Positive 1Negative 0
Review excerpts
“Though we ordered chicken tikka sandwich and one teriyaki sandwich. Both were delicious. But will never recommend this branch and I’ll never return here as well.”May 2023
-
Loaded bmt angel Net +1
“As always our go-to quick quality meal Subway! Thank you for the loaded BMT Angel, Amrita and Christian! Keep it up!👏🏻🤘🏻❤️”
Positive 1Negative 0
Review excerpts
“As always our go-to quick quality meal Subway! Thank you for the loaded BMT Angel, Amrita and Christian! Keep it up!👏🏻🤘🏻❤️”May 2026
-
Meat balls Net +1
“The sandwich is very nice.. specialy the meat balls... Surely will come again..”
Positive 1Negative 0
Review excerpts
“The sandwich is very nice.. specialy the meat balls... Surely will come again..”May 2026
-
Meatball sandwich Net +1
“Excellent and fresh quality food, nouraiz and mir was he subjected the meatball sandwich new one it was amazing 🤩”
Positive 1Negative 0
Review excerpts
“Excellent and fresh quality food, nouraiz and mir was he subjected the meatball sandwich new one it was amazing 🤩”April 2026
-
Meatballs marina Net +1
“First time in subway and I tried their meatballs marina recommend by dessa its so good and nice service also thank you so much”
Positive 1Negative 0
Review excerpts
“First time in subway and I tried their meatballs marina recommend by dessa its so good and nice service also thank you so much”May 2026
-
Spicy mexican Net +1
“My family and I recently visited Subway, where we tried three different items. Overall, the experience was very good, and I especially enjoyed the Spicy Mexican, which I would rate 10 out of 10. The staff were friendly, polite, and very welcoming. Amrit, in particular, was extremely helpful in guiding us to choose the best options. I truly appreciate her support, as well as the service provided by the rest of the team. I would definitely recommend this place to others 🥰🥰🥰”
Positive 1Negative 0
Review excerpts
“My family and I recently visited Subway, where we tried three different items. Overall, the experience was very good, and I especially enjoyed the Spicy Mexican, which I would rate 10 out of 10. The staff were friendly, polite, and very welcoming. Amrit, in particular, was extremely helpful in guiding us to choose the best options. I truly appreciate her support, as well as the service provided by the rest of the team. I would definitely recommend this place to others 🥰🥰🥰”May 2026
-
Subway rice bowl shrimp Net +1
“I tried the new subway rice bowl and I choose the shrimp.And the subway has never disappointed me becauce it's so delicious.”
Positive 1Negative 0
Review excerpts
“I tried the new subway rice bowl and I choose the shrimp.And the subway has never disappointed me becauce it's so delicious.”July 2026
-
Subwayclub Net +1
“When I buy from the subway,I always buy the subwayclub.I love it so much.”
Positive 1Negative 0
Review excerpts
“When I buy from the subway,I always buy the subwayclub.I love it so much.”July 2026
-
Teriyaki sandwich Net +1
“Though we ordered chicken tikka sandwich and one teriyaki sandwich. Both were delicious. But will never recommend this branch and I’ll never return here as well.”
Positive 1Negative 0
Review excerpts
“Though we ordered chicken tikka sandwich and one teriyaki sandwich. Both were delicious. But will never recommend this branch and I’ll never return here as well.”May 2023
-
Ultimate garlic steak Net +1
“I tried the Ultimate Garlic Steak and it was phenomenal.”
Positive 1Negative 0
Review excerpts
“I tried the Ultimate Garlic Steak and it was phenomenal.”September 2025
What to Avoid (2)
Food 2
-
Italian bmt sandwich Net −1
“I ordered Italian BMT sandwich. They sent me one, without any salami with it, which is the main item for this. They sent me salad with a bread instead. That is a huge shame especially for a person who orders 5 times weekly.. just huge wow for the mentality can forget putting the main item to a sandwich.”
Positive 0Negative 1
Critical review excerpts
“I ordered Italian BMT sandwich. They sent me one, without any salami with it, which is the main item for this. They sent me salad with a bread instead. That is a huge shame especially for a person who orders 5 times weekly.. just huge wow for the mentality can forget putting the main item to a sandwich.”June 2026
-
Vegetable cheese toastie Net −1
“I wasn't too hungry so I ordered the vegetable cheese toastie. I was appalled by what I received. There was no cheese!!!! (The whole point to a cheese toastie is the CHEESE).”
Positive 0Negative 1
Critical review excerpts
“I wasn't too hungry so I ordered the vegetable cheese toastie. I was appalled by what I received. There was no cheese!!!! (The whole point to a cheese toastie is the CHEESE).”August 2025
Tips for a Better Visit
Check fillings. Before leaving, check that your named filling is present; one Italian BMT was handed over without salami.
Check temperature. If ordering through the kiosk, confirm the order and temperature at collection, since one kiosk issue preceded a cold meal.
Avoid rushes. Visit outside the busiest periods if speed matters; one customer reported long waits at the counter.
Check closing. For a late meal, confirm the branch is still serving rather than relying only on the listed closing time.
Ask add-on costs. Ask about extra filling charges before approving them; one review reports a 3 AED charge for extra cheese.
Plan the visit
Practical details
Food Court, Dubai Mall - Financial Center street - 130 Unit SF, 37 - Second Floor
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Uneven service
Reviews range from warm, helpful service to rude or unresponsive interactions at the counter.
Cold orders
A kiosk receipt-paper problem was followed by food being handed over cold.
Missing filling
One Italian BMT arrived without its salami, leaving the customer with what they described as salad and bread.
Small portions
A customer felt the sandwiches were unusually sparse and was told extra filling would cost more.
Early closing
One review says the branch began closing before the posted 1am dining time, so late visits may be risky.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
3 AED
extra cheese
“he charged me extra 3 AED for extra cheese”Google review · January 2026
DXB
LOCAL
LOCAL
The Bottom Line
Subway in Downtown Dubai is a casual counter-serve stop for build-your-own sandwiches and salads, with rice meals also appearing in recent reviews. The appeal is straightforward: choose your bread, fillings and toppings, then get a meal made to order. It suits a quick food-court lunch when the queue is moving well.
The strongest food mentions are the meatball sandwich, Spicy Mexican, shrimp rice bowl and Ultimate Garlic Steak. Customers describe the shrimp bowl as fresh, balanced and satisfying, while the Ultimate Garlic Steak combines steak strips with garlic aioli on artisan Italian bread. The meatball option also gets repeated approval.
Service is the main variable. Some visits were fast, friendly and clean, even during busy periods; others involved rude responses, long waits or staff not following sauce and preparation requests. Portion consistency is another concern, with complaints about sparse fillings and an Italian BMT arriving without salami.
Check your order before leaving, especially for the named meat or cheese. If you are visiting late, verify that service is still operating: one customer found the branch closed at 12:30 despite expecting food-court service until 1am. The wider food court can also be noisy and short on seating.