Fresh subs
Several visitors describe the food as fresh, tasty and well prepared, with good portions served hot.
Nad Al Sheba
Subway Emirates NBD in Nad Al Sheba is a casual counter-serve spot for build-your-own sandwiches and salads. Reviews highlight fresh subs, carefully made wraps, quick service and a clean, organised dining area, though bread quality and staff service can vary between visits.
Source: Google Maps
Several visitors describe the food as fresh, tasty and well prepared, with good portions served hot.
Reviews often describe the crew as friendly, polite, accommodating and efficient when preparing orders.
The store is repeatedly described as clean, organised and presentable.
The outlet has a pleasant atmosphere, and newly installed privacy glass makes dining in more comfortable.
Customers can choose fillings and have sandwiches or wraps made to their preference.
Advance ordering can make collection easier, especially when an in-store queue forms.
Reviewers reported more criticism than praise for the items below.
“And the entire foot long spice mexican sandwitch got wasted and unable to eat half as well.”
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Critical review excerpts
“And the entire foot long spice mexican sandwitch got wasted and unable to eat half as well.”September 2024
“Ordered subroll with crunchy chicken. The chicken was cold. Gave it back and they warmed it at a temperature which was extremely hot. The sandwich became moist and when I complained the manager said that it's because it's warmed twice. 🙄 I said it's because you didn't make it properly the first time and he said I will check my toaster.”
Positive 0Negative 1
Critical review excerpts
“Ordered subroll with crunchy chicken. The chicken was cold. Gave it back and they warmed it at a temperature which was extremely hot. The sandwich became moist and when I complained the manager said that it's because it's warmed twice. 🙄 I said it's because you didn't make it properly the first time and he said I will check my toaster.”October 2021
Order ahead. Consider ordering ahead at busy times: one visitor found at least seven people waiting in the queue.
Check bread. Before paying, check which bread is available and whether it is fresh; availability has varied by visit.
Confirm sauces. If substituting sauces or requesting extras, confirm any added charge before the sandwich is made.
Check closing. If visiting late, confirm the kitchen is still accepting orders rather than relying only on the posted closing time.
Check heating. Ask whether the toaster is working before ordering a toasted sub; one review says microwaving was suggested instead.
Plan the visit
| Mon | 8:00 AM – 7:00 PM |
| Tue | 8:00 AM – 7:00 PM |
| Wed | 8:00 AM – 7:00 PM |
| Thu | 8:00 AM – 7:00 PM |
| Fri | 8:00 AM – 7:00 PM |
| Sat | 8:00 AM – 7:00 PM |
| Sun | Closed |
Some visits have involved stale or poor-quality bread, with one customer also receiving a cold sandwich.
One review raised a serious hygiene concern after noticing an employee with very long nails.
Multiple customers report rude or unhelpful service, including incorrect orders and poor packaging.
A customer says an order was refused well before the stated 7pm closing time.
One customer reported finding raw chicken midway through a sandwich.
The Bottom Line
Subway Emirates NBD is a counter-serve option in Nad Al Sheba for made-to-order sandwiches, wraps and custom fillings. Customers mention fresh subs, a foot-long Mexican-style sandwich, crunchy chicken and quick pickup, so it suits a straightforward snack or takeaway meal when you want to choose what goes into the bread. The strongest pattern in recent reviews is the service when the shift is running well: staff are described as kind, fast and helpful, while the store is often clean, organised and presentable.
Newly installed privacy glass has also made dining in feel a little more comfortable. Advance ordering may save time, since one customer found a queue of at least seven people. Quality and consistency are the main reasons to be cautious.
Reviews mention stale or cold bread, limited bread availability, a toaster that was not working and one report of raw chicken. Service complaints include incorrect orders, rude interactions, refusal to take an order at 6:25pm despite a stated 7pm closing time, and disagreement over ketchup substitutions or extra charges. Check bread, heating and sauce arrangements before the order is finalised, particularly if you are visiting close to closing time.