Custom orders
You can choose the bread, fillings and vegetables to build the sandwich the way you want it.
Subway
1 - Dubai Festival City
A casual counter-serve Subway in 1 - Dubai Festival City for build-your-own sandwiches and salads. Reviews highlight fresh, hot sandwiches, quick service and the ability to choose your bread, fillings and vegetables, making it a convenient stop during a mall visit.
Reputation Score
3.6
★★★★☆
123 ratings
Source: Google Maps
The Good Stuff
Fresh food
Several reviews describe sandwiches as freshly made, with one noting the food was fresh and served hot.
Fast service
Service is often described as quick and efficient, useful when you are fitting lunch into a shopping break.
Helpful advice
Staff recommendations are a recurring positive, including suggestions for new products and sandwich choices.
Clean setting
One customer specifically described the food as clean and tasty, while another called the place clean.
What to Eat at Subway How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Subway, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
These items at Subway got the most positive mentions in user reviews. Check them out!
Food 7
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Big supreme sandwich Net +1
“Lovely service from winnie,and thank you very much for your recommendation,Big supreme I really enjoyed the sandwich.”
Positive 1Negative 0
Review excerpts
“Lovely service from winnie,and thank you very much for your recommendation,Big supreme I really enjoyed the sandwich.”April 2026
-
Bread Net +1
“Subway at Dubai Festival City Mall always serves fresh and delicious food! 🥪✨ I love how you can customize your sandwich just the way you like it—from the bread to the fillings and veggies.”
Positive 1Negative 0
Review excerpts
“Subway at Dubai Festival City Mall always serves fresh and delicious food! 🥪✨ I love how you can customize your sandwich just the way you like it—from the bread to the fillings and veggies.”March 2026
-
Caesar sandwich Net +1
“Thank you for the service, I ordered a Caesar sandwich and cookies, everything was delicious and Mr. Sam was very polite, I liked my first time at Subway.”
Positive 1Negative 0
Review excerpts
“Thank you for the service, I ordered a Caesar sandwich and cookies, everything was delicious and Mr. Sam was very polite, I liked my first time at Subway.”January 2026
-
Cookies Net +1
“Thank you for the service, I ordered a Caesar sandwich and cookies, everything was delicious and Mr. Sam was very polite, I liked my first time at Subway.”
Positive 1Negative 0
Review excerpts
“Thank you for the service, I ordered a Caesar sandwich and cookies, everything was delicious and Mr. Sam was very polite, I liked my first time at Subway.”January 2026
-
Fillings Net +1
“Subway at Dubai Festival City Mall always serves fresh and delicious food! 🥪✨ I love how you can customize your sandwich just the way you like it—from the bread to the fillings and veggies.”
Positive 1Negative 0
Review excerpts
“Subway at Dubai Festival City Mall always serves fresh and delicious food! 🥪✨ I love how you can customize your sandwich just the way you like it—from the bread to the fillings and veggies.”March 2026
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Sandwiches Net +1
“The food was served by Ivan and he was friendly and accommodating, served freshly made sandwiches.”
Positive 1Negative 0
Review excerpts
“The food was served by Ivan and he was friendly and accommodating, served freshly made sandwiches.”May 2026
-
Veggies Net +1
“Subway at Dubai Festival City Mall always serves fresh and delicious food! 🥪✨ I love how you can customize your sandwich just the way you like it—from the bread to the fillings and veggies.”
Positive 1Negative 0
Review excerpts
“Subway at Dubai Festival City Mall always serves fresh and delicious food! 🥪✨ I love how you can customize your sandwich just the way you like it—from the bread to the fillings and veggies.”March 2026
Tips for a Better Visit
Customise clearly. State your preferred bread, fillings and vegetables at the counter; this is the main advantage highlighted by recent reviews.
Check charges. Before paying, confirm whether add-ons are charged separately, especially when combining chicken, vegetables or a side.
Confirm packaging. Say whether your order is for takeaway or dine-in and check that you receive the appropriate packaging or tray.
Check preparation. Keep an eye on glove changes during preparation and ask for fresh handling if gloves touch payment equipment or surfaces.
Ask alternatives. If your preferred bread is unavailable, ask what other options are being prepared rather than accepting the first option offered.
Plan the visit
Practical details
Food Court, Level - Festival Blvd
1 - Dubai Festival City, Dubai
| Mon | 9:00 AM – 12:00 AM |
| Tue | 9:00 AM – 12:00 AM |
| Wed | 9:00 AM – 12:00 AM |
| Thu | 9:00 AM – 12:00 AM |
| Fri | 9:00 AM – 12:00 AM |
| Sat | 9:00 AM – 12:00 AM |
| Sun | 9:00 AM – 12:00 AM |
Common Concerns
Rude service
Two customers reported unprofessional treatment, including a manager who was described as shouting and refusing to provide supervisor contact details.
Glove concerns
One review raised a serious food-handling concern after the same gloves touched the POS machine and bench before sandwich preparation resumed.
Taste issue
A customer reported a very bitter taste, suspecting the lettuce or another ingredient.
Extra charges
One customer was surprised that chicken and vegetables were charged separately, and also questioned a separate Ash Brownie charge.
Order errors
A customer said staff did not fully listen during preparation, resulting in a sandwich that was not as requested.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
10dhs
few corns
“If I am a vegetarian, and not taking one of the veg patty and instead just want few corns, you asking me for 10dhs? Also for a hash brown? Now I have a sandwich with just cheese and bread and onions?”Google review · November 2024
DXB
LOCAL
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The Bottom Line
Subway in 1 - Dubai Festival City is a straightforward place to assemble a sandwich or salad while you are at the mall. The clearest draw is control: customers can choose bread, fillings and vegetables, and reviews mention freshly made sandwiches, including a Caesar sandwich and the recommended Big supreme. Cookies are also mentioned as part of an order.
Speed is another reason to consider it for a shopping break. Recent reviews describe service as fast and efficient, and several customers found the food fresh, hot and tasty. Recommendations from the counter can be useful if you are unsure what to choose, while the branch has also been described as clean.
The experience is not completely consistent. Two customers reported rude or unprofessional service, including one account of a manager shouting and refusing to provide supervisor contact details. Another review raised a food-handling concern after gloves touched the POS machine and bench before sandwich preparation continued.
There was also a complaint about a bitter taste, possibly from lettuce, plus confusion over separate charges for ingredients and an Ash Brownie. It is worth confirming add-on pricing, stating takeaway or dine-in clearly, and paying attention to preparation if hygiene is a concern.