Nail detail
Reviews describe neat, hygienic manicures with lasting polish, careful shaping and designs that match the client’s requests.
Sugar Beauty Salon
Business Bay
Sugar Beauty Salon is a multi-service beauty salon in Business Bay, with review-backed strengths in manicures and waxing. It also handles treatments such as facial cleansing and massage, making it useful for a single appointment or a broader beauty visit.
Reputation Score
4.3
★★★★☆
140 ratings
Source: Google Maps
The Good Stuff
Waxing
Several customers report professional waxing, including one regular visitor who was pleased with the quality and reasonable prices.
Facials
Facial cleansing reviews mention gentle treatment, clear explanations and skin that felt smoother without irritation afterward.
Hair results
Customers describe successful colouring, hair treatments and curls, including soft, shiny hair and preserved length after a perm.
Calm setting
The salon is repeatedly described as clean, cozy, calm and relaxing, with one reviewer also noting a Burj Khalifa view.
Metro access
The Business Bay location is described as walkable from the metro in good weather, with parking available in the building.
Fast replies
The administrators were praised for responding quickly through both Instagram and WhatsApp.
Service range
Regular customers value being able to combine beauty appointments such as hair removal, nails, haircuts and massage in one salon.
Tips for a Better Visit
Confirm treatment. If booking a named treatment such as Japanese pedicure, confirm the salon can perform that exact method before arriving.
Check discounts. Ask for the offer terms and final price before treatment, since customers reported inconsistent loyalty information and review-linked conditions.
Plan parking. Drivers can use building parking, but check the entrance and elevator carefully because the office and apartment sections are separate.
Discuss comfort. For lash extensions, discuss sensitivity and stop if the process becomes painful; one customer still had discomfort the following day.
Allow time. If you are booking a specialised treatment, clarify who will perform it and how long it takes; one Japanese pedicure reportedly took about five minutes.
Use messaging. For appointment questions, Instagram and WhatsApp were both reported to receive quick replies.
Plan the visit
Practical details
Ontario Tower Business Bay floor 11, office 1102
Business Bay, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 9:00 AM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
Popular Mentions
Semi-permanent manicure and pedicure
Customers describe this combination as fantastic, with professional service and competitive pricing.
Hair coloring service
One customer said colouring left their hair soft, thick and smooth, while another reported a poor result with tangled extensions hair.
Eyelash extensions
Results were mixed: one review found them attractive but painful, while another said the extensions held up well.
Davison hair treatment
A customer reported immediately softer, shinier hair and praised the careful treatment.
Japanese manicure and pedicure
A manicure was well received, but the matching pedicure was criticised as rushed and not the proper method.
Common Concerns
Injury reports
One customer said a manicure cut three fingers badly enough to require a doctor, compresses and antibiotic cream.
Uneven results
Nail quality was described as inconsistent, with one customer saying new work sometimes needed redoing and looked untidy later.
Lash discomfort
One eyelash-extension appointment looked good but caused pain during the process and discomfort that continued into the next day.
Hair mishap
A customer reported that hair brought for colouring became tangled and frizzy after the stylist handled and dried it.
Offer confusion
Reviews raise concerns about unclear discount conditions, including an allegation that an offer required writing a review.
DXB
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The Bottom Line
Sugar Beauty Salon in Business Bay is a multi-service beauty salon where reviews most consistently point to careful manicures and waxing. You can also book facial cleansing, massage, hair colouring, lash extensions and hair treatments, making it useful when you want several appointments under one roof. Nail feedback is especially detailed: customers describe neat, hygienic semi-permanent manicures, lasting polish and a wide choice of designs.
Facial cleansing reviews mention gentle explanations and skin that felt smoother without irritation. Massage experiences range from light and relaxing to a session that eased neck and shoulder pain. The setting is repeatedly described as calm, clean and cozy.
One reviewer says the Business Bay branch is near Business Bay metro, with a Burj Khalifa view from the windows; another says building parking is available, though the office and apartment entrances can be confusing. Quality is not perfectly consistent. Reviews report painful lash extensions, gel nails developing bumps within days, a rushed Japanese pedicure, and serious cuticle injuries in one case.
Ask exactly what treatment is included, confirm the final price and discount conditions before starting, and raise any discomfort immediately. A first-visit 10% discount is mentioned, but one customer said an offer was tied to writing a review.