Private rooms
At this Downtown branch, one reviewer valued having the entire treatment in a single private room.
Sultana Spa downtown
Downtown Dubai
Sultana Spa is a spa and health club in Downtown Dubai, known in reviews for its traditional Moroccan hammam and relaxing massage treatments. Visitors can also combine a hammam with beauty services such as a facial or blow-dry for a longer self-care visit.
Reputation Score
5.0
★★★★★
787 ratings
Source: Google Maps
The Good Stuff
Calm setting
Reviews describe a relaxing atmosphere, with Moroccan touches, gentle music and a comfortable overall vibe.
Thoughtful extras
Some hammam visits include considerate finishing touches such as Moroccan tea and a warm neck pillow.
Skilled massage
Deep-tissue massage reviews specifically praise attention to technique, pressure and detail, with noticeable relief afterwards.
Glow facial
A facial review describes skin analysis, exfoliation and cleansing that left the face visibly clearer and more radiant.
Central setting
The branch is described as being on the boulevard, across from the Dubai Mall fountain, with restaurants nearby.
Tips for a Better Visit
Ask inclusions. Before booking, confirm what the hammam includes; one Downtown review says the mitt and clay mask were included.
Request privacy. If privacy matters, ask specifically about the Downtown branch’s private-room setup before choosing another location.
Explain preferences. For massage or pregnancy treatments, discuss pressure, concerns and preferences beforehand so the treatment can be adjusted.
Plan parking. Allow extra care with arrival and parking, since one visitor reported an unpleasant interaction downstairs.
Check packages. For a multi-service visit, confirm the package details and expectations for each element, especially the blow-dry.
Plan the visit
Practical details
Neer al Manzil hotel, Yansoon 9 - Souk Tamarhind - shop 16 Sheikh Mohammed bin Rashid Blvd
Burj Khalifa - Downtown Dubai, Dubai
| Mon | 10:30 AM – 9:00 PM |
| Tue | 10:30 AM – 9:00 PM |
| Wed | 10:30 AM – 9:00 PM |
| Thu | 10:30 AM – 9:00 PM |
| Fri | 10:30 AM – 9:00 PM |
| Sat | 10:30 AM – 9:00 PM |
| Sun | 10:30 AM – 9:00 PM |
Popular Mentions
Relax, Glow & Go package
This package combined a traditional hammam, massage and blow-dry, with eyebrow threading added separately in one visit.
prenatal massage
The prenatal massage was tailored around pregnancy concerns and personal pressure preferences.
Common Concerns
Parking welcome
One visitor found the downstairs parking attendant rude and unhelpful, which affected the arrival experience.
Complaint handling
A reviewer said a complaint about a treatment was dismissed rather than listened to, and described the manager as rude.
Blow-dry variation
One customer found the blow-dry merely adequate compared with the massage and hammam in the same package.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 350
traditional hammam package
“It’s worth mentioning that everything is included in the traditional hammam package, including the scrubbing mitt and the clay mask, for AED 350”Google review · March 2025
AED 777
Massage, Moroccan Bath, and Blow Dry package
“I got a Massage, Moroccan Bath, and Blow Dry package for AED 777”Google review · April 2025
DXB
LOCAL
LOCAL
The Bottom Line
Sultana Spa in Downtown Dubai is chiefly a Moroccan hammam destination, with reviews also praising massage treatments and beauty add-ons. A traditional hammam involves black soap, steam, a full scrub and Moroccan clay mask; one detailed review says the Downtown package also included the scrubbing mitt, hair-washing if requested, Moroccan tea, dates and nuts. The result was described as exceptionally soft, smooth skin.
The Downtown branch stands out for privacy: one reviewer said the whole treatment took place in one private room, unlike their experience at the Al Barsha branch. The atmosphere is repeatedly described as calm and Moroccan-inspired, with welcoming drinks, tea and, in one visit, a warm neck pillow. Its boulevard setting is convenient for people near Dubai Mall, with the fountain and restaurants nearby.
You can also book a Glow Facial, deep-tissue massage, prenatal massage or a combined package such as Relax, Glow & Go, which included a hammam, massage and blow-dry in one review. Massage therapists were praised for adapting pressure and listening to personal concerns. The main cautions are practical: one visitor found the downstairs parking attendant rude, another felt a complaint was handled poorly, and one reviewer found the blow-dry only average.
Confirm inclusions and service expectations when booking.