Shoe guidance
Staff regularly help shoppers compare fit, comfort and support, including for heel ache and daily walking.
Sun & Sand Sports
Port Saeed
Sun & Sand Sports in Port Saeed is a large sporting-goods store with a broad selection of sportswear, outdoor gear and footwear. Reviews especially highlight guided shoe shopping, including help choosing comfortable walking shoes and finding difficult sizes.
Reputation Score
3.9
★★★★☆
405 ratings
Source: Google Maps
The Good Stuff
Broad selection
The store carries a large range across sports segments, with options for men, women and children.
Size searches
Staff have searched stockrooms and other branches to locate specific sizes and styles.
Regular offers
Reviews mention recurring promotions and worthwhile discounts on selected brands and sportswear.
Jersey service
Football fans can buy major European club jerseys and request customised name printing.
Smooth exchanges
A manager obtained approval for a size exchange even after the stated exchange period had expired.
Tips for a Better Visit
Check bills. Before leaving, compare the shelf tag with the receipt; one customer reported a discount-price mismatch at checkout.
Confirm promotions. Ask for the exact voucher expiry date and redemption rules before paying, rather than relying on verbal explanations.
Confirm returns. Check the return window before buying and keep the item unused if you may need an exchange.
Ask about stock. If your size is missing, ask whether it can be sourced from another branch; reviews say this has been arranged.
Wait for offers. For footwear, compare selected-brand promotions before paying, as reviewers specifically mention worthwhile offers.
Plan the visit
Practical details
1st Floor, Diera City Centre
Port Saeed - Deira, Dubai
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 10:00 AM – 12:00 AM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
New Balance 530
A customer bought New Balance 530 shoes after receiving help with brands, style and fit.
Oncloud Swift 4
The Oncloud Swift 4 was one of the shoes purchased after guided fitting assistance.
Treadmill
A customer received a patient explanation while looking at a treadmill and then made a purchase.
Common Concerns
After-sales
Some customers report difficult follow-up and little accountability when warranty or product problems arise.
Refund delays
One customer waited more than three weeks for a refund after a wrongly displayed discount.
Price mismatch
A review reports that checkout showed a higher price than the item tag, without a corrective response.
Uneven service
Customer-service experiences vary, with one review describing a branch manager as rude and disrespectful.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
AED 85
customised name printing on jersey
“In addition to that, they do customised name printing on jersey, which costs AED 85”Google review · December 2019
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LOCAL
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The Bottom Line
Sun & Sand Sports in Port Saeed is a sizeable sports retailer for footwear, sportswear and outdoor equipment. The strongest pattern in the reviews is hands-on help with shoes: staff have advised shoppers dealing with heel ache, walking-support needs and hard-to-find sizes. That makes the store more useful than a quick browse if fit matters.
The selection is broad, covering branded sportswear and shoes for men, women and children. Customers also mention football jerseys, customised name printing, and regular offers on selected brands. One review specifically mentions New Balance 530 and Oncloud Swift 4 shoes, while another describes a treadmill purchase after a patient product explanation.
Service is not completely consistent. Many shoppers describe friendly, knowledgeable assistance, but others report rude treatment, poor after-sales support and slow refund follow-up. One customer waited over three weeks for a refund, and another found the checkout price higher than the shelf tag.
Check the bill carefully, confirm promotion expiry dates, and clarify the return window before paying. If your size is unavailable, ask whether another branch can supply it.