Broad range
The showroom is described as carrying a wide range of appliances, making it easier to compare home equipment in one visit.
Super General HO
Al Garhoud
Super General HO is a home-appliances and electronics company in Al Garhoud, with reviews describing a showroom where shoppers can compare appliances such as washer/dryers and air conditioners. The range and showroom pricing attract some buyers, though after-sales support is a serious consideration.
Reputation Score
3.4
★★★☆☆
219 ratings
Source: Google Maps
The Good Stuff
Showroom pricing
One customer said the Head Office Showroom gave them the best retail price for a washer/dryer.
AC installation
A positive review specifically reports professional installation alongside reliable air-conditioning performance.
Size options
A washer/dryer with depth under 48cm helped one shopper fit an appliance into a tight built-in space.
Tips for a Better Visit
Check delivery. Confirm the delivery appointment and any promised installation or door-reversal work directly with the service team, not only the retailer.
Keep paperwork. If an appliance is collected for repair, request a handover document; one customer said the service team could not provide proof of collection.
Test promptly. Check a new appliance immediately and report faults quickly: a washing machine was reported as malfunctioning only one week after purchase.
Measure first. For built-in appliances, measure the available depth before visiting; one shopper specifically needed a machine under 48cm deep.
Plan the visit
Practical details
Super General Building, Airport Road, Nr Dubai Cargo Village
Dubai Int'l Airport, Dubai
| Mon | 9:00 AM – 1:00 PM, 2:00 PM – 7:30 PM |
| Tue | 9:00 AM – 1:00 PM, 2:00 PM – 7:30 PM |
| Wed | 9:00 AM – 1:00 PM, 2:00 PM – 7:30 PM |
| Thu | 9:00 AM – 1:00 PM, 2:00 PM – 7:30 PM |
| Fri | 9:00 AM – 12:00 PM, 2:30 PM – 7:30 PM |
| Sat | Closed |
| Sun | Closed |
Popular Mentions
2 Ton Super General AC unit
This air-conditioning model is mentioned in a strongly negative review reporting three gas leaks and repeated breakdowns within its first year.
Table Top Gas stove
A review of this gas stove reports difficulty maintaining a low flame and needing to hold the button down for a long time.
Window A/C
One owner reported compressor failure before four years and was quoted labour charges despite referring to a five-year compressor warranty.
7kg Super General washing machine
A review reports a drum diagnosis after spin-cycle noise, with a high replacement quote after the warranty had expired.
Common Concerns
Service delays
Multiple reviews describe unanswered calls, inconsistent updates and appliances remaining in repair for weeks or months.
Recurring faults
Customers report repeated failures, including an AC that leaked gas three times within one year and a cooker never fully repaired.
Repair costs
Reported charges include AED 750 for a washing-machine drum replacement and AED 105 just for inspection.
Weak coordination
Reviews mention missed delivery commitments, rescheduling and service cases being closed without a home visit or proper fix.
Early breakdowns
Some appliances reportedly failed soon after purchase, including a washing machine that stopped working after six months.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
around 450 dhs
refrigerator repair
“Within 1 and half year my refrigerator got damaged and for repair they need around 450 dhs and only for inspection they need 158 dhs”Google review · May 2026
158 dhs
inspection
“Within 1 and half year my refrigerator got damaged and for repair they need around 450 dhs and only for inspection they need 158 dhs”Google review · May 2026
AED 105
washing-machine inspection
“I paid inspection charge AED 105 & they left”Google review · July 2025
DXB
LOCAL
LOCAL
The Bottom Line
Super General HO is a home-appliances and electronics company in Al Garhoud. Reviews point to a broad showroom range, including washer/dryers, washing machines, cookers, refrigerators, freezers and air conditioners. One shopper found a washer/dryer under 48cm deep for a built-in space, while another praised the Head Office Showroom’s retail price.
There are also positive reports about product value, air-conditioner performance and professional installation. A customer who bought a split AC received a weekend technician visit during warranty, with the issue traced to loose wiring and fixed without charge. Those experiences suggest the buying process can be straightforward when the product works as expected.
The bigger concern is what happens after a fault. Reviews describe unanswered calls, delayed collections and returns, inconsistent updates, and cases reportedly closed without a home visit. Air conditioners are a recurring flashpoint: one 2 Ton unit reportedly leaked gas three times in less than a year, while cooker and washing-machine owners describe repeat repairs without a lasting fix.
If you are comparing an appliance here, inspect it promptly, confirm warranty exclusions and inspection or labour fees in writing, and get delivery or collection commitments documented. The showroom’s range and pricing may appeal, but after-sales reliability deserves careful checking before purchase.