Fast repairs
Several repairs were completed within hours or 24 hours, including a fridge and freezer fixed at home within three hours.
Superfix Appliance Repair
Al Quoz
Superfix Appliance Repair is a home-appliance repair service in Al Quoz, handling repairs through its workshop and home visits. Reviews are especially useful for vacuum repairs and urgent fridge or freezer call-outs, with some jobs completed the same day.
Reputation Score
4.6
★★★★★
331 ratings
Source: Google Maps
The Good Stuff
Tough cases
Customers say Superfix repaired appliances that several other shops had refused or failed to fix, including a kitchen appliance and a vacuum sealer.
Home visits
Technicians often diagnose and repair appliances at home, sometimes fixing the problem on the spot rather than taking the item away.
Pickup service
For a water cooler repair, the team collected the appliance and delivered it back after fixing it.
Temporary replacements
Reviews mention replacement fridges and other temporary appliances while repairs are underway, including a replacement refrigerator supplied during a repair.
Clear estimates
One customer received an estimate beforehand and found the final payment close to it, making it easier to approve the repair.
Repair cleaning
At least one customer says the appliance was professionally cleaned as well as repaired.
Tips for a Better Visit
Request estimate. Ask for a written estimate before approving work; one customer said the final payment stayed close to the estimate.
Confirm scope. For parts or cosmetic work, confirm exactly what will be replaced in writing and check the finished appliance before taking it home.
Check parts. For electrical repairs, verify that replacement cables and parts match the original specifications before using the appliance.
Ask about replacements. If a major appliance must stay at the workshop, ask whether a temporary replacement is available during the repair period.
Use pickup. Ask about collection and delivery if transporting a heavy appliance is inconvenient; a water cooler customer received both services.
Try WhatsApp. WhatsApp appears to be a practical first contact: one dishwasher customer got a team at home in less than an hour.
Plan the visit
Practical details
16 Street 17
Al Qouz Ind.fourth - Al Quoz, Dubai
| Mon | 9:00 AM – 6:00 PM |
| Tue | 9:00 AM – 6:00 PM |
| Wed | 9:00 AM – 6:00 PM |
| Thu | 9:00 AM – 6:00 PM |
| Fri | 9:00 AM – 6:00 PM |
| Sat | 9:00 AM – 6:00 PM |
| Sun | Closed |
Popular Mentions
industrial vacuum
A repeat customer used Superfix for an industrial vacuum repair and reported that it was completed within 24 hours.
water dispenser
Water dispenser repairs appear repeatedly in the reviews, including a unit collected, repaired and returned by the team.
coffee machine and grinder
A customer said both a coffee machine and grinder were repaired quickly and efficiently.
microwave
One customer had a microwave serviced and highlighted the prompt, efficient turnaround.
Samsung vacuum
A Samsung vacuum was diagnosed and repaired at the facility within 24 hours during the Christmas holiday period.
Common Concerns
Safety concern
One air-fryer repair used a third-party power cord that reportedly overheated, melted at the socket and left a pin stuck inside.
Scope dispute
A dishwasher panel replacement was reportedly completed with a vinyl wrap instead, followed by a dispute over responsibility and a refund.
Damage reported
A customer said a Smeg toaster returned unrepaired had paint marks and a broken base that had been tied together.
Communication issue
One reviewer described the team's attitude as very bad and objected to the way staff spoke to the customer.
DXB
LOCAL
LOCAL
The Bottom Line
Superfix Appliance Repair is a workshop and home-visit repair service in Al Quoz. Customers bring or send in items such as Samsung vacuums, coffee machines, microwaves and industrial vacuums, while technicians also visit homes for fridges, freezers, washing machines and dishwashers. The strongest pattern is speed: a fridge and freezer were repaired at home within three hours, two industrial-appliance jobs were completed within 24 hours, and a Wevac vacuum sealer was fixed in less than five hours.
The service is also useful when moving or waiting for parts. Reviews mention pickup and delivery for a water cooler, temporary replacement refrigerators, and rented appliances delivered, installed and collected during a relocation. Several customers describe the pricing as fair, and one says the final payment was close to an estimate requested in advance.
WhatsApp is commonly used for quick communication and follow-up. There are important caveats. One air-fryer cable repair reportedly created a serious overheating and melting hazard.
Other customers described an unrepaired and damaged toaster, and a dishwasher panel that was wrapped rather than replaced as agreed. For electrical work or replacement parts, confirm the exact scope and compatibility in writing, then inspect the appliance carefully before using it.