Move-in Support
Customers say the team helped with everything from the contract through to moving into the apartment.
Barsha Heights
Superiority Real Estate is a Dubai real estate agency in Barsha Heights, helping customers rent, buy and sell properties, with reviews also mentioning rental management. Customers often value its support through contracts, deposits and move-in formalities, though deposit handling and additional fees deserve careful checking.
Source: Google Maps
Customers say the team helped with everything from the contract through to moving into the apartment.
One customer bought and sold property through the agency without being in the country.
A reviewer praised the agency’s understanding of Dubai’s property market when helping find a suitable property.
One apartment transaction’s deposits and related arrangements were completed in a single day.
A long-term customer specifically recommends the agency for landlords managing rental properties in Dubai.
Customers mention receiving investment opportunities through the agency.
A rental customer received help with DEWA, Empower and Ejari paperwork alongside the contract.
Check Fees. Read the contract carefully and ask for every renewal or administrative fee in writing before signing.
Document Condition. Confirm the apartment’s repair and handover status before agreeing to the contract start date.
Ask About Admin. Ask whether preparing utility documents carries a separate charge, especially for Tabreed or DEWA paperwork.
Remote Management. If you manage Dubai investments from abroad, ask what remote support is included in the arrangement.
Plan the visit
| Mon | 10:00 AM – 6:00 PM |
| Tue | 10:00 AM – 6:00 PM |
| Wed | 10:00 AM – 6:00 PM |
| Thu | 10:00 AM – 6:00 PM |
| Fri | Closed |
| Sat | Closed |
| Sun | Closed |
Several tenants report difficulty getting security deposits returned, including one case delayed for two months.
One tenant reported living with serious water leakage for a month while waiting for a resolution.
A reviewer reported a 1,000 AED annual contract-renewal fee and described it as an extra charge.
Some reviews describe unanswered urgent messages and slow responses after the initial dealings.
These are customer-reported mentions, not a current price list. Prices may have changed.
contract renewal fee
“Fixed fees to be paid for every year upon contract renewal (1,000 AED in my case)”Google review · April 2021
The Bottom Line
Superiority Real Estate is a Barsha Heights agency handling property rentals, purchases and sales. Reviews describe help with the full rental journey, including contracts, move-in arrangements and utility paperwork such as DEWA, Empower and Ejari. Buyers and sellers also mention completing transactions remotely, while landlords cite rental-management support in Dubai.
Speed is a recurring strength in the more positive accounts. One customer completed everything related to an apartment’s deposits in a single day, and another said a transaction was completed in one day. Customers also point to Dubai-market knowledge and investment opportunities, which may appeal to buyers comparing deals rather than simply looking for a rental.
There is an important caution for tenants. Multiple older reviews report delayed or withheld security deposits, with one customer saying there was no response for two months after leaving. Another described serious water leakage lasting a month.
A review also mentions a 1,000 AED annual renewal fee and extra charges for preparing Tabreed, DEWA and similar documents. Get the fee schedule, handover condition and deposit-return terms written into the contract before committing. Experiences vary sharply, so clear documentation and a defined communication route matter here.