Fresh Mexican
One Zomato order arrived quickly, fresh and warm, with clearly explained burrito packaging.
Sweetheart Kitchen
Al Barsha
Sweetheart Kitchen is a delivery-focused restaurant in Al Barsha, with customer reviews covering Mexican favourites, bowls, burgers and comfort food. The chicken chipotle wrap, burritos and sweet potato fries have drawn praise, though preparation and delivery consistency vary sharply.
Reputation Score
3.6
★★★★☆
311 ratings
Source: Google Maps
The Good Stuff
Tasty Wrap
The chicken chipotle wrap was compared favourably with a US Chipotle wrap, aside from the guacamole.
Good Portions
A Mariachi order of chicken and beef burritos came with good portions and was not oily.
Sweet Fries
Sweet potato fries were called very delicious in a meal that arrived hot within 25 minutes.
Custom Requests
A delivery order was adapted for a soft diet, with extra ingredients added after staff clarified the request.
Healthy Bowls
The rice bowl was described as fresh, with a good amount of vegetables and a tasty dressing.
What to Eat at Sweetheart Kitchen How we choose these items We use AI to find praise and criticism of specific foods and drinks in a selection of Google reviews. For Sweetheart Kitchen, this list is based on 50 reviews, not every review of the restaurant. The score is positive reviews minus negative reviews. For example, two positive reviews and one negative review give +1. Each review counts once per item; neutral comments do not change the score. A zero score is not a positive recommendation. “Only neutral feedback” means there are no positive or negative votes. “Mixed feedback” means equal numbers of positive and negative votes. The quotes are examples of what people said, not every comment we counted. We use different reviews where we can. We normally show up to 10 foods and 5 drinks with non-negative scores. Items with the same score stay together. If a tied group would go past the limit, that group and the lower non-negative scores go into Honorable mentions. If an overflowing positive top tie would leave the list empty, we show up to 10 items from that tie and keep the rest in Honorable mentions. Foods and drinks with a negative score are under What to Avoid. Use this as a guide to what reviewers liked, not a guarantee that you will like it too.
Foods and drinks mentioned in reviews of Sweetheart Kitchen, ranked by positive reviews minus negative reviews. Zero-score items have no net positive feedback; their labels distinguish neutral-only from mixed feedback.
Food 10
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Beef burritos Net +1
“We tried their Mariachi offering - Chicken and beef burritos with onion rings and sweet potato fries on the side. Not oily and good portions.”
Positive 1Negative 0
Review excerpts
“We tried their Mariachi offering - Chicken and beef burritos with onion rings and sweet potato fries on the side. Not oily and good portions.”June 2021
-
Brownie Net +1
“SH chicken sliders Sweet potatoes fries Fries Brownie Portions was good. Taste was very good. Food was hot We chose contactless delivery. Received food in just 25 minutes. Sliders were delicious. Sweet potato fries was very delicious Brownie size was small but efficient for one person.”
Positive 1Negative 0
Review excerpts
“SH chicken sliders Sweet potatoes fries Fries Brownie Portions was good. Taste was very good. Food was hot We chose contactless delivery. Received food in just 25 minutes. Sliders were delicious. Sweet potato fries was very delicious Brownie size was small but efficient for one person.”December 2020
-
Chicken burritos Net +1
“We tried their Mariachi offering - Chicken and beef burritos with onion rings and sweet potato fries on the side. Not oily and good portions.”
Positive 1Negative 0
Review excerpts
“We tried their Mariachi offering - Chicken and beef burritos with onion rings and sweet potato fries on the side. Not oily and good portions.”June 2021
-
Chicken chipotle wrap Net +1
“Amazing food. I ordered chicken chipotle wrap and reminded me to some extent of a chipotle wrap in US (except need some improvement on guacamole) hence I give them 4 star. However in general the food and wrap quality was great.”
Positive 1Negative 0
Review excerpts
“Amazing food. I ordered chicken chipotle wrap and reminded me to some extent of a chipotle wrap in US (except need some improvement on guacamole) hence I give them 4 star. However in general the food and wrap quality was great.”February 2021
-
Chicken pineapple teriyaki bowl Net +1
“Chicken Pineapple Teriyaki Bowl - one of my two #GoToo choices from an extensive menu. Great value for money especially when purchased with one of the regular offers.”
Positive 1Negative 0
Review excerpts
“Chicken Pineapple Teriyaki Bowl - one of my two #GoToo choices from an extensive menu. Great value for money especially when purchased with one of the regular offers.”August 2024
-
Chicken strips Net +1
“The chicken strips and the sauces are crazy good though (I think it's under another restaurant name but delivered by Sweetheart Kitchen, not sure)”
Positive 1Negative 0
Review excerpts
“The chicken strips and the sauces are crazy good though (I think it's under another restaurant name but delivered by Sweetheart Kitchen, not sure)”June 2023
-
Diy rice bowl Net +1
“Chose the DIY rice bowl from Affordabowls and was not disappointed in the least. Truly a hearty dinner and exceeded expectations.”
Positive 1Negative 0
Review excerpts
“Chose the DIY rice bowl from Affordabowls and was not disappointed in the least. Truly a hearty dinner and exceeded expectations.”October 2020
-
Lentil soup Net +1
“I have never felt so good after eating a warm mashed potato and lentil soup w all good lovely ingredients in it!”
Positive 1Negative 0
Review excerpts
“I have never felt so good after eating a warm mashed potato and lentil soup w all good lovely ingredients in it!”November 2022
-
Mariachi offering Net +1
“We tried their Mariachi offering - Chicken and beef burritos with onion rings and sweet potato fries on the side. Not oily and good portions.”
Positive 1Negative 0
Review excerpts
“We tried their Mariachi offering - Chicken and beef burritos with onion rings and sweet potato fries on the side. Not oily and good portions.”June 2021
-
Mashed potato Net +1
“I have never felt so good after eating a warm mashed potato and lentil soup w all good lovely ingredients in it!”
Positive 1Negative 0
Review excerpts
“I have never felt so good after eating a warm mashed potato and lentil soup w all good lovely ingredients in it!”November 2022
Honorable mentions (5)
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Philly cheesesteak combo meal Net +1
“The Order: Philly Cheesesteak Combo Meal [Steak, Cheddar, Mushrooms, Peppers and Onions, Pickles, Ketchup, Cheese Sauce]. It came with French Fries and a cold drink (I chose the Cool Sun 100% Mixed Fruit Juice) The Type of Order: Delivery (to my office in Business Bay) Meal: Lunch Review: The food was packaged well. The fries weren't soggy. They were actually still quite warm and pretty decently crisp. The sandwich had all the ingredients it mentioned. Although I expected more cheese: especially the cheese sauce. Authentic American cheesesteak is usually super meaty AND cheesy. All in all, the sandwich tasted good though. Fries were a bit dry for my liking. I'm sure it would have tasted a bit better with an appropriate sauce. I just had it with the Hellman's Mayo that came with the meal and also hot sauce that I had in hand. Conclusion. Its pretty MID. Meaning not bad. I'm still keeping an eye out for a better cheesesteak sandwich in Dubai for sure though.”
Positive 1Negative 0
Review excerpts
“The Order: Philly Cheesesteak Combo Meal [Steak, Cheddar, Mushrooms, Peppers and Onions, Pickles, Ketchup, Cheese Sauce]. It came with French Fries and a cold drink (I chose the Cool Sun 100% Mixed Fruit Juice) The Type of Order: Delivery (to my office in Business Bay) Meal: Lunch Review: The food was packaged well. The fries weren't soggy. They were actually still quite warm and pretty decently crisp. The sandwich had all the ingredients it mentioned. Although I expected more cheese: especially the cheese sauce. Authentic American cheesesteak is usually super meaty AND cheesy. All in all, the sandwich tasted good though. Fries were a bit dry for my liking. I'm sure it would have tasted a bit better with an appropriate sauce. I just had it with the Hellman's Mayo that came with the meal and also hot sauce that I had in hand. Conclusion. Its pretty MID. Meaning not bad. I'm still keeping an eye out for a better cheesesteak sandwich in Dubai for sure though.”May 2023
-
Sh chicken sliders Net +1
“SH chicken sliders Sweet potatoes fries Fries Brownie Portions was good. Taste was very good. Food was hot We chose contactless delivery. Received food in just 25 minutes. Sliders were delicious.”
Positive 1Negative 0
Review excerpts
“SH chicken sliders Sweet potatoes fries Fries Brownie Portions was good. Taste was very good. Food was hot We chose contactless delivery. Received food in just 25 minutes. Sliders were delicious.”December 2020
-
Signature - spice is right burrito Net +1
“Ordered signature - spice is right burrito and it was really fresh and tasty. Only I felt there was lots of rice, more than veggies.. and sauce was average too.”
Positive 1Negative 0
Review excerpts
“Ordered signature - spice is right burrito and it was really fresh and tasty. Only I felt there was lots of rice, more than veggies.. and sauce was average too.”March 2021
-
Sweet potatoes fries Net +1
“SH chicken sliders Sweet potatoes fries Fries Brownie Portions was good. Taste was very good. Food was hot We chose contactless delivery. Received food in just 25 minutes. Sliders were delicious. Sweet potato fries was very delicious”
Positive 1Negative 0
Review excerpts
“SH chicken sliders Sweet potatoes fries Fries Brownie Portions was good. Taste was very good. Food was hot We chose contactless delivery. Received food in just 25 minutes. Sliders were delicious. Sweet potato fries was very delicious”December 2020
-
Shawarma platter Net 0
Only neutral feedback
“Its a shame to call it platter. The restaurant has really rip me off by sending meagre amount of meat, few fries and a pickle! It has embarrassingly low quantity and does not worth the money. They should rather call it shawarma bite than shawarma platter. The taste is alright. But would never order again.”
Positive 0Negative 0Neutral 1
What to Avoid (20)
Food 19
-
Beef burger Net −1
“It's nice and delicious when it's cooked 😅 I got a not well-done but barely medium-rare beef burger twice in a row that I couldn't eat, they refunded me but I didn't want to try that again tbh.”
Positive 0Negative 1
Critical review excerpts
“It's nice and delicious when it's cooked 😅 I got a not well-done but barely medium-rare beef burger twice in a row that I couldn't eat, they refunded me but I didn't want to try that again tbh.”June 2023
-
Borrito Net −1
“So the order was everything except Mexican! zero taste! How if the main ingredient of the borrito is rice! the rest is missing or is only present in traces.”
Positive 0Negative 1
Critical review excerpts
“So the order was everything except Mexican! zero taste! How if the main ingredient of the borrito is rice! the rest is missing or is only present in traces.”May 2022
-
Burger Net −1
“The worst combo meal i have tried in my life i dont know how you guys cooked the burger and onion rings i feel sorry for you guys opening 24hrs you should close find another life very bad experience its my first and last time ordering from this place”
Positive 0Negative 1
Critical review excerpts
“The worst combo meal i have tried in my life i dont know how you guys cooked the burger and onion rings i feel sorry for you guys opening 24hrs you should close find another life very bad experience its my first and last time ordering from this place”September 2021
-
Burrito Net −1
“Yesterday I ordered food from here, burrito and quesadilla. It was poorly made, with hardly any fillings and more oily than usual.”
Positive 0Negative 1
Critical review excerpts
“Yesterday I ordered food from here, burrito and quesadilla. It was poorly made, with hardly any fillings and more oily than usual.”May 2021
-
Burrito bowl Net −1
“-Ordered a burrito bowl which was basically white rice with salad and a supermarket type roast beef ! -A complete disappointment .”
Positive 0Negative 1
Critical review excerpts
“-Ordered a burrito bowl which was basically white rice with salad and a supermarket type roast beef ! -A complete disappointment .”June 2020
-
Cheese beef hotdog Net −1
“I ordered Cheese Beef Hotdog in Talabat (Danny Dog). As soon as I took a bite of the hotdog it felt squishy. I knew it was raw. So disgusting!”
Positive 0Negative 1
Critical review excerpts
“I ordered Cheese Beef Hotdog in Talabat (Danny Dog). As soon as I took a bite of the hotdog it felt squishy. I knew it was raw. So disgusting!”January 2024
-
Cheese sandwich Net −1
“At 1:30 am I ordered cheese sandwich and French fries and I paid 60 aed expecting something delicious. 1 hour the order took till it arrived The sandwich is 2 pcs of toast cheese , onion and jalapeno and it's 43 aed you guys are exaggerating. The sandwich not fresh and cold.”
Positive 0Negative 1
Critical review excerpts
“At 1:30 am I ordered cheese sandwich and French fries and I paid 60 aed expecting something delicious. 1 hour the order took till it arrived The sandwich is 2 pcs of toast cheese , onion and jalapeno and it's 43 aed you guys are exaggerating. The sandwich not fresh and cold.”September 2020
-
Combo meal Net −1
“The worst combo meal i have tried in my life i dont know how you guys cooked the burger and onion rings i feel sorry for you guys opening 24hrs you should close find another life very bad experience its my first and last time ordering from this place”
Positive 0Negative 1
Critical review excerpts
“The worst combo meal i have tried in my life i dont know how you guys cooked the burger and onion rings i feel sorry for you guys opening 24hrs you should close find another life very bad experience its my first and last time ordering from this place”September 2021
-
French fries Net −1
“At 1:30 am I ordered cheese sandwich and French fries and I paid 60 aed expecting something delicious. 1 hour the order took till it arrived The sandwich is 2 pcs of toast cheese , onion and jalapeno and it's 43 aed you guys are exaggerating. The sandwich not fresh and cold. I have a teeth pain because of the French fries it's not fresh and the whole order was very cold.”
Positive 0Negative 1
Critical review excerpts
“At 1:30 am I ordered cheese sandwich and French fries and I paid 60 aed expecting something delicious. 1 hour the order took till it arrived The sandwich is 2 pcs of toast cheese , onion and jalapeno and it's 43 aed you guys are exaggerating. The sandwich not fresh and cold. I have a teeth pain because of the French fries it's not fresh and the whole order was very cold.”September 2020
-
Grilled cheese Net −1
“The grilled cheese was toasted bread and barely grilled and the cheese was not melted.”
Positive 0Negative 1
Critical review excerpts
“The grilled cheese was toasted bread and barely grilled and the cheese was not melted.”December 2020
-
Iftar combo Net −1
“First thing I ordered was an iftar combo and I got some cold rice with stale onions and under seasoned beef that looked like dog food.”
Positive 0Negative 1
Critical review excerpts
“First thing I ordered was an iftar combo and I got some cold rice with stale onions and under seasoned beef that looked like dog food.”May 2021
-
Mushroom corn quesadilla Net −1
“E.g. the mushroom corn quesadilla only has one mushroom cut in half for each quarter of the quesadilla.”
Positive 0Negative 1
Critical review excerpts
“E.g. the mushroom corn quesadilla only has one mushroom cut in half for each quarter of the quesadilla.”May 2022
-
Onion rings Net −1
“The worst combo meal i have tried in my life i dont know how you guys cooked the burger and onion rings i feel sorry for you guys opening 24hrs you should close find another life very bad experience its my first and last time ordering from this place”
Positive 0Negative 1
Critical review excerpts
“The worst combo meal i have tried in my life i dont know how you guys cooked the burger and onion rings i feel sorry for you guys opening 24hrs you should close find another life very bad experience its my first and last time ordering from this place”September 2021
-
Quesadilla Net −1
“Yesterday I ordered food from here, burrito and quesadilla. It was poorly made, with hardly any fillings and more oily than usual.”
Positive 0Negative 1
Critical review excerpts
“Yesterday I ordered food from here, burrito and quesadilla. It was poorly made, with hardly any fillings and more oily than usual.”May 2021
-
Shawarma plate Net −1
“I ordered shawarma plate and I got a small shawarma sandwich instead it’s a scam dont buy”
Positive 0Negative 1
Critical review excerpts
“I ordered shawarma plate and I got a small shawarma sandwich instead it’s a scam dont buy”October 2021
-
Soup Net −1
“Found a hair in the tea cooler and the soup! Disgusting.”
Positive 0Negative 1
Critical review excerpts
“Found a hair in the tea cooler and the soup! Disgusting.”December 2024
-
Vegetable makhani Net −1
“Along with that they served vegetable makhani that can give you diabetes because of the sweetness.”
Positive 0Negative 1
Critical review excerpts
“Along with that they served vegetable makhani that can give you diabetes because of the sweetness.”May 2022
-
Vegetarian burrito Net −1
“Im strict vegetarian my all life. I ordered vegetarian burrito and they delivered with chicken, i didnt check and started eating and i found out there is meat in my mouth.”
Positive 0Negative 1
Critical review excerpts
“Im strict vegetarian my all life. I ordered vegetarian burrito and they delivered with chicken, i didnt check and started eating and i found out there is meat in my mouth.”January 2022
-
Mac and cheese Net −2
“I ordered through noon and I did order the same food before and it was perfectly fine but today I order mac and cheese and guess what I got bunch of just melted cheese…I can’t eat this I requested a refund and still waiting!”
Positive 0Negative 2
Critical review excerpts
“I ordered through noon and I did order the same food before and it was perfectly fine but today I order mac and cheese and guess what I got bunch of just melted cheese…I can’t eat this I requested a refund and still waiting!”March 2023
“I don't understand why it's so hard to find good food. The mac and cheese was too salty --- I couldn't taste anything else.”December 2020
Drinks 1
-
Tea cooler Net −1
“Found a hair in the tea cooler and the soup! Disgusting.”
Positive 0Negative 1
Critical review excerpts
“Found a hair in the tea cooler and the soup! Disgusting.”December 2024
Tips for a Better Visit
Allow Time. Build in extra time for delivery or pickup; several reviews describe waits of 20–60 minutes or longer.
Check Order. Check the dish before eating, especially if ordering vegetarian food or a bowl, because wrong proteins have been reported.
Request Doneness. If ordering a beef burger or hotdog, specify and verify doneness; reviews describe both barely medium-rare burgers and a raw hotdog.
Try Offers. Look for app promotions if choosing the Chicken Pineapple Teriyaki Bowl; one regular customer found it especially good value with offers.
Specify Needs. For dietary or texture requirements, add clear instructions and expect clarification calls; one soft-diet request was accommodated successfully.
Choose Fresh. Delivery quality can vary, so consider ordering during a period when you can follow up rather than relying on a tight schedule.
Plan the visit
Practical details
36J5+32R - Red Sea Real Estate LLC Bldg., Shop #3 - 3rd
Al Barsha Third - Al Barsha, Dubai
| Mon | 12:00 AM – 12:00 PM |
| Tue | 12:00 AM – 12:00 PM |
| Wed | 12:00 AM – 12:00 PM |
| Thu | 12:00 AM – 12:00 PM |
| Fri | 12:00 AM – 12:00 PM |
| Sat | 12:00 AM – 12:00 PM |
| Sun | 12:00 AM – 12:00 PM |
Common Concerns
Long Waits
Multiple delivery reviews report waits of an hour or more, including orders marked ready before they were actually available.
Wrong Orders
One customer ordered salmon but received beef, while another vegetarian customer received chicken in a vegetarian burrito.
Uneven Cooking
Beef burgers were reportedly served barely medium-rare twice, and a vegetable biryani arrived as raw rice without vegetables.
Small Portions
Some customers found portions poor value, describing a shawarma platter as only a small sandwich-sized serving.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
60 aed
cheese sandwich and French fries
“At 1:30 am I ordered cheese sandwich and French fries and I paid 60 aed expecting something delicious”Google review · September 2020
DXB
LOCAL
LOCAL
The Bottom Line
Sweetheart Kitchen is a delivery-led restaurant in Al Barsha, rather than a conventional dine-in stop. The menu spans Mexican food and bowls alongside burgers, wraps and comfort dishes. Reviews specifically mention the chicken chipotle wrap, Mariachi chicken and beef burritos, Chicken Pineapple Teriyaki Bowl and sweet potato fries, so there is plenty to explore if you are ordering for home or the office.
The strongest experiences are quite specific. A Zomato order arrived quickly, fresh and warm, while another customer liked the wrap quality and compared the chicken chipotle wrap with one from Chipotle in the US. The Mariachi burrito meal was described as not oily with good portions, and one rice bowl had a good amount of vegetables.
There are also positive reports of well-packed food and a hot order arriving in 25 minutes. Consistency is the main concern. Customers describe waits of 20–30 minutes, an hour, and occasionally longer, with orders sometimes marked ready before they are actually prepared.
Wrong items, undercooked meat, hair found in soup, soggy or cold food and disappointing portions also appear in the reviews. If you order, allow extra time, check the contents carefully—especially vegetarian orders—and confirm meat doneness. App offers may improve value for bowls, but the overall experience appears highly dependent on the order and timing.