Mall access
The hotel is attached to Al Ghurair Centre, with shops, cafés, pharmacies and supermarkets close at hand.
Deira
Swissôtel Living Al Ghurair is a Deira hotel with spacious serviced apartments, including two-bedroom layouts with kitchens and balconies. Its attachment to Al Ghurair Centre and walking-distance access to Union Metro Station make it especially convenient for families and longer stays.
Source: Google Maps
The hotel is attached to Al Ghurair Centre, with shops, cafés, pharmacies and supermarkets close at hand.
Union Metro Station is a short walk away, making trips around Dubai easier without relying entirely on taxis.
The Two Bedroom Premium Apartment includes en-suite bathrooms, a spacious hall, kitchen, balcony, dining area and washing-machine room.
Several guests describe the rooms as spotless, fresh and well maintained, with housekeeping adding noticeably to the comfort of longer stays.
Liwan Restaurant is praised for breakfast, with one family also enjoying its seafood dinner.
The swimming pool and spa are recurring positives, with one long-stay guest calling the spa services excellent.
Front-desk and housekeeping reviews often describe staff as welcoming, attentive and willing to help with practical requests.
Choose apartments. For family stays, ask about the Two Bedroom Premium Apartment: its kitchen, balcony and extra bathroom space are useful for larger groups.
Check breakfast. If breakfast variety matters to you, ask what is being served or consider a shorter breakfast commitment; one guest found the buffet repetitive.
Keep receipts. Bring proof of prepaid taxes and clarify the charge at check-in, as one guest was asked to pay government tax again.
Confirm requests. For water, towels, maintenance or late arrangements, confirm the request directly and follow up rather than assuming a phone call was answered.
Pack a pillow. If you prefer firm support, bring your own pillow or ask about alternatives; supplied pillows were described as very soft.
Use the metro. Union Metro Station is close enough to walk to, while the attached mall covers many everyday shopping and dining needs.
Plan the visit
Guests mention the lounge as a place to unwind, with Afternoon High Tea highlighted as a popular choice.
The Afternoon High Tea at Yasmine Lounge is specifically recommended by a returning guest.
A Switzerland National Day event guest praised the executive lounge’s food and cocktails, including their presentation and preparation.
One apartment review reports faulty key cards, a blocked sink, a leaking shower, a broken laundry machine and missing hot water.
A guest says reception and housekeeping calls went unanswered, while another could not reach the main phone line for four weeks.
A long-stay apartment guest felt the hotel needed refurbishment, suggesting some units may look dated despite their size.
The breakfast buffet was described as tasty but limited and repetitive, so variety may disappoint during a multi-night stay.
Guests accustomed to firmer or thicker pillows may find the supplied pillows too soft or thin.
The Bottom Line
Swissôtel Living Al Ghurair is a practical Deira base, particularly for families, longer stays and anyone who wants apartment space rather than a standard hotel room. The Two Bedroom Premium Apartment has en-suite bathrooms, a full kitchen, balcony, dining and workspace areas, and a washing-machine room. The hotel is also attached to Al Ghurair Centre, so shops, cafés, supermarkets and pharmacies are close without planning a separate outing.
Getting around is straightforward: reviews place Union Metro Station a short walk away, and one guest noted that the airport is about 10 minutes by taxi. On site, guests mention the swimming pool, spa and Yasmine Lounge, including its Afternoon High Tea. Liwan Restaurant covers breakfast and other meal plans, with seafood dinner also receiving a positive mention.
Service is a major strength in the reviews, especially at reception, in housekeeping and around food service. Rooms are often described as spacious, clean and comfortable. Still, experiences are not completely uniform.
Some apartment reviews report dated interiors, soft pillows and serious maintenance problems, including failed key cards, drainage, shower and laundry-machine faults. Breakfast can also feel repetitive over several mornings. Keep written proof of prepaid taxes and follow up on requests promptly, since response times and phone availability were criticised in some stays.