Issue resolution
One customer reported that a complicated issue was eventually resolved after sustained support.
Mudon
Tabby’s in Mudon is a finance broker built around app-based instalment payments and its Tabby Card. Reviews show why shoppers consider it: the four-equal-installment option can help spread a purchase, while the card is intended for broader spending—but account limits, blocks and support problems are recurring concerns.
Source: Google Maps
One customer reported that a complicated issue was eventually resolved after sustained support.
Track complaints. Ask for a complaint reference or tracking number; one reviewer said none was provided.
Check promotions. Verify promotional messages before changing your spending, after a winner notification was later blamed on a technical error.
Review statements. Check statements after topping up or paying; one customer reported around AED 200 disappearing without a clear description.
Avoid dependence. Do not rely on the card for an urgent purchase until your available limit is confirmed, as reviewers describe sudden reductions.
Plan the visit
Support cases can move between agents, with reviewers reporting repeated explanations and no clear resolution.
Refunds have reportedly failed to appear in the app, with some customers chasing the issue for weeks or months.
A reviewer said a dispute over an unused helicopter-and-dinner service was closed in the vendor’s favour despite submitted evidence.
Reviews question subscription deductions and a reported additional charge on credit-card repayments.
These are customer-reported mentions, not a current price list. Prices may have changed.
Tabby+
“Forcing customers to pay 49 aed additional month for Tabby+ to make installments is ridiculous”Google review · September 2025
The Bottom Line
Tabby’s in Mudon is built around app-based buy-now-pay-later payments, including four equal instalments, plus the Tabby Card for purchases. That makes it appealing when you want to spread the cost of a purchase rather than pay everything immediately. One review specifically calls the four-installment option a good choice, while another says a difficult card-related issue was eventually resolved after sustained support.
The bigger story in the reviews is reliability. Customers describe cards being blocked or limits being reduced without a clear explanation, including one account cut from AED 6,000 to AED 2,000. Several say support passed them between agents, repeated scripted answers or failed to provide a complaint reference.
Refunds and unauthorised transactions are also recurring pain points, with some cases left unresolved for weeks or months. Check the app’s terms carefully before using Tabby+, and watch statements for subscription or unexplained deductions. A reported 49 aed charge is tied to Tabby+ instalments, while another review mentions a 1% credit-card repayment charge.
Verify promotional notifications before increasing your spending, and do not treat the card as dependable emergency credit until your current limit is confirmed.
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