Visa guidance
Several reviews describe visa and nanny paperwork as smooth, with staff explaining the process step by step.
TADBEER MADAD | تدبير مدد للعمالة المساعدة
Al Karama
TADBEER MADAD is a government office in Al Karama handling domestic-worker arrangements and related visa paperwork. Reviews describe smooth hiring guidance, fast responses and, in one case, assistance arranged within 24 hours, though refund, timing and service-quality complaints mean the terms deserve careful checking.
Reputation Score
4.0
★★★★☆
200 ratings
Source: Google Maps
The Good Stuff
Fast arrangement
One customer said the centre secured household assistance within 24 hours.
Clear support
Customers report friendly, responsive staff who answered questions and made the process easier.
Quick processing
A review says paperwork was processed very fast in a clean setting.
Timely service
Some customers specifically describe the service as professional and timely.
Tips for a Better Visit
Check systems. Before queuing, confirm that the cashier and system are working; one visitor faced both problems at opening time.
Verify paperwork. Repeat the requested visa duration and confirm completed medical, ID and contract steps before paying.
Get timelines. If arranging a worker from abroad, get a firm arrival date rather than relying only on the advertised 20–25-day window.
Record refunds. Keep payment and delivery-fee details in writing and check the refund terms before proceeding.
Allow time. Build in extra time for returns or follow-up, since a review says responses can take several days.
Plan the visit
Practical details
Sheikh Rashid Rd
Al Karama, Dubai
| Mon | 10:00 AM – 8:00 PM |
| Tue | 10:00 AM – 8:00 PM |
| Wed | 10:00 AM – 8:00 PM |
| Thu | 10:00 AM – 8:00 PM |
| Fri | 10:00 AM – 8:00 PM |
| Sat | 10:00 AM – 2:30 PM |
| Sun | Closed |
Popular Mentions
renew maid’s visa
The centre is used for renewing a maid’s visa, although one review reported errors in the renewal details.
hiring a domestic worker
Reviews describe step-by-step guidance through the process of hiring a domestic worker.
visa services for my Nanny
Customers mention using the centre for visa services connected with a nanny.
Common Concerns
Service delays
Customers report waiting an hour, prolonged worker-arrival delays and unclear dates after promised timelines.
Incorrect paperwork
One visa-renewal visit allegedly caused a duplicate contract charge and produced a one-year visa instead of the requested two-year term.
Refund disputes
Reviews describe disputed deductions and a refused 300 AED delivery-fee refund after a helper changed her mind.
Poor communication
Some customers say staff refused help, gave incorrect information or were difficult to reach after payment.
DXB
LOCAL
LOCAL
The Bottom Line
TADBEER MADAD in Al Karama handles domestic-worker arrangements and visa paperwork. Customers mention hiring a domestic worker, nanny visa services and help with maid-visa renewals. The strongest positive pattern is hands-on guidance: reviews describe staff explaining the process, answering questions and making the paperwork feel straightforward.
One customer said household assistance was arranged within 24 hours. The experience is not consistent. Some visitors report friendly, professional and timely service, while others describe a one-hour wait, unclear worker-arrival dates and slow answers when trying to return or replace a helper.
One visa-renewal review is especially specific: the customer says a contract was renewed twice and a requested two-year visa was issued for one year. Money and documentation need close attention. Reviews mention a 3,500 AED nanny payment, a separate 300 AED delivery charge and a disputed refund of that fee.
Another complaint says deductions were made after a helper left. Before paying, confirm the visa duration, which steps have already been completed, card acceptance, arrival timing and the written refund terms. Also check whether the cashier and system are operating before you queue, as one recent visitor encountered both problems.