Charcoal Shawarma
The charcoal-roasted shawarma is a standout, with a combo served in crisp, well-toasted bread.
Al Qusais
The Charcoal Shack is a family-friendly multi-cuisine restaurant in Al Qusais, with charcoal grills and charcoal shawarma at the centre of its menu. Reviews also point to creamy Alfredo pasta, generous portions, a cozy setting, and café-style drinks for relaxed family meals or casual catch-ups.
Source: Google Maps
The charcoal-roasted shawarma is a standout, with a combo served in crisp, well-toasted bread.
Several reviews praise the grilled chicken as juicy, tender and flavorful, including the peri-peri version.
The Alfredo is praised for its creamy, balanced sauce, tender chicken and generous portion size.
A birthday group successfully changed the fettuccine to penne and requested a pink sauce with extra Alfredo.
The cozy, peaceful atmosphere and family-friendly layout suit relaxed meals and gatherings.
Reviews describe the servings as generous, including the chicken meal for four and several grill dishes.
The restaurant doubles as a café, with complimentary Wi-Fi available for diners.
The team surprised one birthday diner with a sweet treat after the family mentioned the occasion.
These items at The Charcoal Shack Restaurant got the most positive mentions in user reviews. Check them out!
“The food quality was really good. We had the Mexican shwarma which was very good and the grill chicken which was amazing.”
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“The food quality was really good. We had the Mexican shwarma which was very good and the grill chicken which was amazing.”November 2025
“It's worth visiting We love the chilli fries, burger, grilled chicken and Lamb kebab. Big servings.”January 2026
“I recently tried the Alfredo Pasta at Charcoal Shack Restaurant and I absolutely loved it! The pasta was perfectly cooked and coated in a rich, creamy Alfredo sauce that wasn’t too heavy or overpowering. The flavor was well balanced, and every bite felt comforting and satisfying. The chicken was tender, juicy, and blended so well with the sauce.”
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“I recently tried the Alfredo Pasta at Charcoal Shack Restaurant and I absolutely loved it! The pasta was perfectly cooked and coated in a rich, creamy Alfredo sauce that wasn’t too heavy or overpowering. The flavor was well balanced, and every bite felt comforting and satisfying. The chicken was tender, juicy, and blended so well with the sauce.”February 2026
“🌟BBQ Mixed Grill Platter - this is fully packed and all their meat are so flavorful.”
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“🌟BBQ Mixed Grill Platter - this is fully packed and all their meat are so flavorful.”December 2021
“The meats, especially the beef brisket and beef steak, were also really worth it for the price.”
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“The meats, especially the beef brisket and beef steak, were also really worth it for the price.”June 2026
“I tried the beef fajita, and it was absolutely delicious. The beef was high quality, tender, and full of flavor. The price was also very reasonable for the quality of the food.”
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“I tried the beef fajita, and it was absolutely delicious. The beef was high quality, tender, and full of flavor. The price was also very reasonable for the quality of the food.”July 2026
“The menu had a Chicken Alfredo Fettuccine Pasta, but we requested it with penne instead and asked them to make it more of a pink sauce with extra Alfredo sauce to suit our liking.”
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“The menu had a Chicken Alfredo Fettuccine Pasta, but we requested it with penne instead and asked them to make it more of a pink sauce with extra Alfredo sauce to suit our liking.”June 2026
“I recently ordered the Chicken Meal for 4, Veg Spicy King Burger Meal, and an Avocado Shake from The Charcoal Shack, and everything was fresh and flavorful. The chicken was juicy and well-seasoned, the burger had the perfect spicy kick, and the avocado shake was creamy and refreshing.”
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“I recently ordered the Chicken Meal for 4, Veg Spicy King Burger Meal, and an Avocado Shake from The Charcoal Shack, and everything was fresh and flavorful. The chicken was juicy and well-seasoned, the burger had the perfect spicy kick, and the avocado shake was creamy and refreshing.”August 2025
“The chicken Mexican shawarma with cheese was great as well.”
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“The chicken Mexican shawarma with cheese was great as well.”June 2026
“Loved the Chicken Penne Pasta (Mix). Been wanting the creamy texture for long timme.”
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“Loved the Chicken Penne Pasta (Mix). Been wanting the creamy texture for long timme.”July 2025
“It's worth visiting We love the chilli fries, burger, grilled chicken and Lamb kebab. Big servings.”
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“It's worth visiting We love the chilli fries, burger, grilled chicken and Lamb kebab. Big servings.”January 2026
“I totally loved my experience here! The Shawarma Saj and Dynamite Shrimps were absolute standouts, I highly recommend it.”
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“I totally loved my experience here! The Shawarma Saj and Dynamite Shrimps were absolute standouts, I highly recommend it.”April 2026
“"Just had an amazing breakfast experience! Ordered English breakfast , it’s coming with coffee or tea So we decided to go for an espresso , shakshuka with meat and an iced latte. The food was delicious, with superb quality, but what really made it stand out was our server, Miss Mamta ,was attentive, knowledgeable, and had a great attitude.”
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“"Just had an amazing breakfast experience! Ordered English breakfast , it’s coming with coffee or tea So we decided to go for an espresso , shakshuka with meat and an iced latte. The food was delicious, with superb quality, but what really made it stand out was our server, Miss Mamta ,was attentive, knowledgeable, and had a great attitude.”June 2025
“My favorite was the Fettuccine Alfredo.”
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“My favorite was the Fettuccine Alfredo.”February 2026
“Tried the grilled chicken with fries and it was really good ,juicy and flavorful.”
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“Tried the grilled chicken with fries and it was really good ,juicy and flavorful.”July 2025
“As for us, we’re big fans of their grills—especially the grilled fish in lemon sauce, which is my personal favorite.”
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“As for us, we’re big fans of their grills—especially the grilled fish in lemon sauce, which is my personal favorite.”July 2025
“🌟Honey BBQ Wings - this is very tasty from outside to the inside and I love the fact that it's so crispy even we ate it late due to camera eats first! 😅”
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“🌟Honey BBQ Wings - this is very tasty from outside to the inside and I love the fact that it's so crispy even we ate it late due to camera eats first! 😅”December 2021
“The chicken was tender and juicy, while the kebabs were flavorful and perfectly cooked.”
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“The chicken was tender and juicy, while the kebabs were flavorful and perfectly cooked.”September 2024
“kebabs pack was tasty.”
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“kebabs pack was tasty.”February 2026
“It's worth visiting We love the chilli fries, burger, grilled chicken and Lamb kebab. Big servings.”
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“It's worth visiting We love the chilli fries, burger, grilled chicken and Lamb kebab. Big servings.”January 2026
“We tried the loaded fries, grilled chicken and the pasta. All of them were good as well as the shawarma.”
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“We tried the loaded fries, grilled chicken and the pasta. All of them were good as well as the shawarma.”December 2025
“Meals for 2 is good.”
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“Meals for 2 is good.”February 2026
“The food quality was really good. We had the Mexican shwarma which was very good and the grill chicken which was amazing.”
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“The food quality was really good. We had the Mexican shwarma which was very good and the grill chicken which was amazing.”November 2025
“🌟Molten Red Velvet - at first look I thought this is so sweet but to my surprise, the amount of sweetness is just so perfect and made us indulge to it. (Drooling while thinking about it 🤤😅)”
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“🌟Molten Red Velvet - at first look I thought this is so sweet but to my surprise, the amount of sweetness is just so perfect and made us indulge to it. (Drooling while thinking about it 🤤😅)”December 2021
“🌟Mushroom Beef Burger - the meat of this is so juicy and the bun is so tasty. Perfect!”
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“🌟Mushroom Beef Burger - the meat of this is so juicy and the bun is so tasty. Perfect!”December 2021
“🌟Penne Pasta Chicken- we opted to the pink pasta for this and it's so heaven. First bite almost made me teary eyed. It's just so perfect! 😍”
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“🌟Penne Pasta Chicken- we opted to the pink pasta for this and it's so heaven. First bite almost made me teary eyed. It's just so perfect! 😍”December 2021
“We tried their Quarter Peri Peri Chicken Charcoal, and it was packed with flavor – juicy on the inside, perfectly grilled on the outside, and had just the right amount of spice. A real treat for peri peri lovers!”
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“We tried their Quarter Peri Peri Chicken Charcoal, and it was packed with flavor – juicy on the inside, perfectly grilled on the outside, and had just the right amount of spice. A real treat for peri peri lovers!”April 2025
“I loved the unique shack style ambience. Highly recommend the shawarma combo, which had crisp and well toasted bread.”
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“I loved the unique shack style ambience. Highly recommend the shawarma combo, which had crisp and well toasted bread.”June 2026
“Fantastic Shawarma. First time trying a shawarma roasted over charcoal, and it was delicious.”
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“Fantastic Shawarma. First time trying a shawarma roasted over charcoal, and it was delicious.”June 2026
“I totally loved my experience here! The Shawarma Saj and Dynamite Shrimps were absolute standouts, I highly recommend it.”
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“I totally loved my experience here! The Shawarma Saj and Dynamite Shrimps were absolute standouts, I highly recommend it.”April 2026
“charcoal chicken ,shawerma, vegetables mix combo very tasty.”
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“charcoal chicken ,shawerma, vegetables mix combo very tasty.”February 2026
“The Single Fish and Chips was another favorite – crispy, golden coating with soft, flaky fish inside. You can really taste the freshness and quality. Every bite was satisfying!”
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“The Single Fish and Chips was another favorite – crispy, golden coating with soft, flaky fish inside. You can really taste the freshness and quality. Every bite was satisfying!”April 2025
“🌟Smokehouse Beef Burger- the cheese and the meat compliments to each other and it is so tender!”
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“🌟Smokehouse Beef Burger- the cheese and the meat compliments to each other and it is so tender!”December 2021
“I recently ordered the Chicken Meal for 4, Veg Spicy King Burger Meal, and an Avocado Shake from The Charcoal Shack, and everything was fresh and flavorful. The chicken was juicy and well-seasoned, the burger had the perfect spicy kick, and the avocado shake was creamy and refreshing.”
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Review excerpts
“I recently ordered the Chicken Meal for 4, Veg Spicy King Burger Meal, and an Avocado Shake from The Charcoal Shack, and everything was fresh and flavorful. The chicken was juicy and well-seasoned, the burger had the perfect spicy kick, and the avocado shake was creamy and refreshing.”August 2025
“charcoal chicken ,shawerma, vegetables mix combo very tasty.”
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“charcoal chicken ,shawerma, vegetables mix combo very tasty.”February 2026
“Best white pasta 🍝🤤🤤 melting in mouth good vibe at the restaurant.”
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“Best white pasta 🍝🤤🤤 melting in mouth good vibe at the restaurant.”April 2026
“I recently ordered the Chicken Meal for 4, Veg Spicy King Burger Meal, and an Avocado Shake from The Charcoal Shack, and everything was fresh and flavorful. The chicken was juicy and well-seasoned, the burger had the perfect spicy kick, and the avocado shake was creamy and refreshing.”
Positive 1Negative 0
Review excerpts
“I recently ordered the Chicken Meal for 4, Veg Spicy King Burger Meal, and an Avocado Shake from The Charcoal Shack, and everything was fresh and flavorful. The chicken was juicy and well-seasoned, the burger had the perfect spicy kick, and the avocado shake was creamy and refreshing.”August 2025
“We also ordered the Latte and Fresh Milk Tea – both were excellent, smooth, and full of flavor. the Passion Fruit Mojito was so refreshing.”
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“We also ordered the Latte and Fresh Milk Tea – both were excellent, smooth, and full of flavor. the Passion Fruit Mojito was so refreshing.”April 2025
“We also ordered the Latte and Fresh Milk Tea – both were excellent, smooth, and full of flavor. the Passion Fruit Mojito was so refreshing.”
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“We also ordered the Latte and Fresh Milk Tea – both were excellent, smooth, and full of flavor. the Passion Fruit Mojito was so refreshing.”April 2025
“the Passion Fruit Mojito was so refreshing. Sweet, tangy, and the perfect way to finish off the meal. A real feather in their cap.”
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“the Passion Fruit Mojito was so refreshing. Sweet, tangy, and the perfect way to finish off the meal. A real feather in their cap.”April 2025
“The kids absolutely love their classic burgers, pastas, wraps and refreshing iced tea.”
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“The kids absolutely love their classic burgers, pastas, wraps and refreshing iced tea.”July 2025
“Unfortunately, none of the spicy items were spicy, not even little. If I ignore the spice part, shawarma was good, burger was decent and came with lots of salad and other stuff. Cajun wings were the absolute letdown. There were 8 and I couldn’t even finish 3.”
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“Unfortunately, none of the spicy items were spicy, not even little. If I ignore the spice part, shawarma was good, burger was decent and came with lots of salad and other stuff. Cajun wings were the absolute letdown. There were 8 and I couldn’t even finish 3.”August 2025
“we had chicken soup and not much tasty.”
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“we had chicken soup and not much tasty.”February 2026
“My chicken tikka arrived completely charred and inedible, but far more concerning were the strange green spots visible on the meat, suggesting it was either spoiled or contaminated. Serving food that is both badly burnt and shows signs of discoloration is a major health risk and shows a total lack of quality control.”
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“My chicken tikka arrived completely charred and inedible, but far more concerning were the strange green spots visible on the meat, suggesting it was either spoiled or contaminated. Serving food that is both badly burnt and shows signs of discoloration is a major health risk and shows a total lack of quality control.”April 2026
“We tried both the Mexican charcoal and the peri peri charcoal, and unfortunately, this was the worst charcoal I’ve had in my life. I wouldn’t recommend the charcoal from this place to anyone—I’m not sure how it lives up to its name. The charcoal itself was completely flavorless; in fact, I could taste the coal more than the sauce that was supposed to enhance it.”
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“We tried both the Mexican charcoal and the peri peri charcoal, and unfortunately, this was the worst charcoal I’ve had in my life. I wouldn’t recommend the charcoal from this place to anyone—I’m not sure how it lives up to its name. The charcoal itself was completely flavorless; in fact, I could taste the coal more than the sauce that was supposed to enhance it.”May 2026
“We tried both the Mexican charcoal and the peri peri charcoal, and unfortunately, this was the worst charcoal I’ve had in my life. I wouldn’t recommend the charcoal from this place to anyone—I’m not sure how it lives up to its name. The charcoal itself was completely flavorless; in fact, I could taste the coal more than the sauce that was supposed to enhance it.”
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Critical review excerpts
“We tried both the Mexican charcoal and the peri peri charcoal, and unfortunately, this was the worst charcoal I’ve had in my life. I wouldn’t recommend the charcoal from this place to anyone—I’m not sure how it lives up to its name. The charcoal itself was completely flavorless; in fact, I could taste the coal more than the sauce that was supposed to enhance it.”May 2026
“One thing I really appreciated was the way the staff handled a small issue we had with the strawberry juice. We expected it to be freshly squeezed, but it tasted more like a syrup-based drink. Once we addressed it, the team was very kind and immediately helped us out by changing it without any problem.”
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“One thing I really appreciated was the way the staff handled a small issue we had with the strawberry juice. We expected it to be freshly squeezed, but it tasted more like a syrup-based drink. Once we addressed it, the team was very kind and immediately helped us out by changing it without any problem.”June 2026
Try Shawarma. Start with the charcoal-roasted shawarma combo if you want the restaurant’s most distinctive sandwich-style order.
Customize Pasta. Ask whether the pasta can be changed to penne and made pink with extra Alfredo sauce, as one group did.
Allow Time. Allow roughly 15–20 minutes for mains, but build in extra time because one dinner order took about 35 minutes.
Check Spice. If you want real heat, confirm the spice level when ordering; one review found the spicy items barely hot.
Plan the visit
| Mon | 10:00 AM – 12:00 AM |
| Tue | 10:00 AM – 12:00 AM |
| Wed | 10:00 AM – 12:00 AM |
| Thu | 12:00 PM – 2:00 AM |
| Fri | 12:00 PM – 2:00 AM |
| Sat | 12:00 PM – 2:00 AM |
| Sun | 12:00 PM – 1:00 AM |
One review found the Mexican and peri-peri charcoal flavorless, with the coal taste overpowering the sauces.
A reviewer reported receiving chicken tikka that was badly charred and had unusual green spots; check your dish before eating.
One dinner order promised in 15–20 minutes arrived after about 35 minutes, with repeated follow-ups needed.
The hummus and garlic paste were described as tasty but served in portions too small to feel like proper sides.
A review found the spicy shawarma and burger barely spicy, while the Cajun wings were especially disappointing.
The Bottom Line
The Charcoal Shack is a family-oriented multi-cuisine restaurant in Al Qusais, centred on charcoal grills and shawarma but broad enough for café-style and Western comfort food. Customers commonly mention charcoal chicken, shawarma, mixed grill, Alfredo pasta and mojitos, so it works for a group with different appetites rather than a narrowly focused meal. The charcoal-roasted shawarma combo is a useful first order: one reviewer liked its crisp, well-toasted bread.
The Alfredo also gets detailed praise for a balanced creamy sauce, tender chicken and generous portion. Pasta can be customized; a birthday group changed the fettuccine to penne and requested a pink sauce with extra Alfredo. English breakfast is another reported option, served with coffee or tea.
Atmosphere is repeatedly described as cozy, peaceful and welcoming, with indoor and outdoor seating mentioned in one review. Families may appreciate the generous portions, nearby parking and occasional birthday touches; complimentary Wi-Fi is a bonus for café-style visits. Pricing is generally described as reasonable, though no specific prices were supplied.
There are a few reasons to pay attention when ordering. Experiences with charcoal dishes vary sharply: one reviewer found them flavorless and tasting of coal, while another reported badly charred chicken with green spots. Service is often praised, but one meal took about 35 minutes instead of the quoted 15–20, so allow some flexibility at busy times.