Clear consultations
Doctors are praised for listening carefully, explaining procedures thoroughly and making patients feel comfortable before treatment.
the face by American Hospital
Al Khawaneej
The Face by American Hospital is a medical centre in Al Khawaneej combining dermatology, aesthetic care and physiotherapy. Reviews are especially useful for people considering facials or Dermapen treatments, with repeated praise for careful explanations, natural-looking results and a polished, comfortable setting.
Reputation Score
4.9
★★★★★
380 ratings
Source: Google Maps
The Good Stuff
Natural results
Aesthetic consultations often focus on subtle outcomes, with reviewers noting honest advice and treatments that avoid an overdone look.
Clean setting
Several reviews describe the clinic as clean, organised and welcoming, with a comfortable, refined atmosphere.
Gentle care
Reviewers describe procedures and treatments as smooth and comfortable, including a skin procedure that was completed without noticeable pain.
Remote guidance
One dermatology patient continued receiving progress guidance remotely after leaving Dubai, a useful detail for patients travelling away.
Tips for a Better Visit
Book early. Arrange physiotherapy sessions well ahead if you need a regular schedule; one patient was placed on a waiting list after finding sessions fully booked.
Confirm quotes. If you need a treatment quotation before deciding, chase it through more than one channel rather than relying solely on WhatsApp.
Allow time. Build some extra time into a dermatology appointment, as one reviewer mentioned that waiting can sometimes take a while.
Plan the visit
Practical details
Mall by Meraas Last Exit
Al Khawaneej - Al Khawaneej 1, Dubai
| Mon | 9:00 AM – 9:00 PM |
| Tue | 9:00 AM – 9:00 PM |
| Wed | 9:00 AM – 9:00 PM |
| Thu | 9:00 AM – 9:00 PM |
| Fri | 9:00 AM – 9:00 PM |
| Sat | 9:00 AM – 9:00 PM |
| Sun | 9:00 AM – 9:00 PM |
Popular Mentions
Dermapen treatment
Dermapen is mentioned as a clearly explained skin treatment that left one reviewer pleased with the results.
Soft Light and HydraFacial
These treatments were described as comfortable, with the reviewer saying they loved the results.
Microneedling with exosomes
A reviewer reported an instant facial glow after combining microneedling with exosomes.
Underarm Botox
Underarm Botox is mentioned in a review praising a gentle, precise procedure with very little pain.
Physiotherapy sessions
The centre is also used for ongoing physiotherapy, including treatment for a wrist injury and other rehabilitation needs.
Common Concerns
Physio booking
Physiotherapy appointments can be difficult to secure, with one reviewer repeatedly being told sessions were fully booked.
Slow follow-up
A patient waited for a treatment quotation after following up twice, with WhatsApp communication failing to produce a response.
Waiting times
At least one dermatology reviewer reported that appointments can involve a longer wait.
DXB
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The Bottom Line
The Face by American Hospital is a medical centre in Al Khawaneej with a strong focus on dermatology, aesthetic treatments and physiotherapy. Customers mention facials, Dermapen, microneedling with exosomes and underarm Botox, while doctors are often praised for careful consultations and natural-looking aesthetic results. The clinic’s clean, polished design also contributes to the experience.
Skin treatments are a clear strength in the reviews. Patients describe therapists as gentle and attentive, with facials leaving skin refreshed and glowing. One Dermapen patient said the process was well explained and delivered the hoped-for results.
Dermatology reviews also mention successful eczema treatment, mole removal and procedures that felt smooth and comfortable. Several reviewers valued advice that did not push unnecessary or expensive treatments. Physiotherapy receives positive comments about the facilities and hands-on care, but availability is a real caution: one patient repeatedly encountered full bookings and a waiting list, which is difficult when regular sessions are needed.
Allow extra time because waiting can sometimes run long. If you need a quotation after a consultation, follow up proactively; one reviewer reported receiving no reply despite two WhatsApp follow-ups. Pricing is described as somewhat high for a facial, though that reviewer still felt the quality justified the expense.