Spacious rooms
Many guests describe the rooms as spacious and comfortable, with balconies available in some categories.
Business Bay
The First Collection Business Bay is a modern hotel with spacious rooms, some with balconies, plus on-site dining and spa facilities. Guests particularly value the comfortable rooms, Burj Khalifa views and access to Soluna beach club via shuttle or package.
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Many guests describe the rooms as spacious and comfortable, with balconies available in some categories.
Housekeeping is repeatedly praised for keeping rooms spotless, organised and well supplied with towels and drinking water.
Some stays include Soluna beach club access, with a shuttle also reported for trips to the beach club and major malls.
Reviews mention varied breakfast and half-board meals, while The Blacksmith’s steak is a standout for some diners.
Drivers can use spacious self-parking, with a dedicated parking floor and valet also available according to one review.
Higher-floor and balcony rooms can deliver striking Dubai scenery, including views towards Burj Khalifa and Burj Al Arab.
Check transport. Plan on using a taxi, app booking or the hotel shuttle rather than relying on nearby public transport.
Use the shuttle. Check the current timetable for the free shuttle to Dubai Mall, Mall of the Emirates and Soluna beach club.
Try self-parking. If you are driving, self-parking may be convenient: one guest found the car park spacious and directly connected to the lifts.
Avoid peak breakfast. Aim for quieter breakfast periods if possible, as one guest reported waits of up to 45 minutes during busy occupancy.
Check payments. Keep your payment receipt and check the final bill carefully at checkout, given a reported duplicate cash-and-card charge.
Request rooms early. If you need a quiet room, request it well before arrival and reconfirm it at check-in; one request placed the guest beside the lift.
Plan the visit
IKAGAI is specifically praised for sushi and ramen, with friendly service mentioned alongside the food.
RAYYA Wellness And spa is mentioned for body scrub and massage treatments, including a highly praised Balinese massage.
Risen cafe is a lobby coffee outlet noted for coffee and croissants, including a personalised rose and strawberry coffee.
Wyne resto is mentioned for breakfast and dinner with local and international dishes, desserts and half-board meals.
A guest reported being charged by both cash and card, then waiting over an hour for a cash refund at checkout.
Busy periods can mean long breakfast waits; one review reports queues of up to 45 minutes.
Business Bay access suits drivers and taxi users better than public transport; some guests found the metro and malls a long walk.
The main pool was described as large but too shallow for a satisfying swim by one guest, although another valued it for children.
The Bottom Line
The First Collection Business Bay is a modern hotel in Business Bay that suits guests looking for roomy, clean accommodation with practical facilities. Reviews mention comfortable beds, balconies in some rooms and memorable Burj Khalifa views. It is also useful as a base for Dubai Mall and other attractions, though getting around is easier by car, taxi or shuttle than on foot or by public transport.
Food is a meaningful part of the stay. Breakfast ranges from praised international variety to complaints about repetition and slow service at busy times. The hotel’s dining options include Wyne resto, The Blacksmith and IKAGAI; one guest especially enjoyed The Blacksmith’s steak, while another liked the Risen cafe’s coffee and croissants.
Half-board packages are repeatedly described as good value. Families may appreciate the pool’s shallow sections, while the Soluna beach club adds beach and water-sports access through selected packages or shuttle arrangements. Drivers get spacious self-parking, with valet also mentioned.
Before booking, clarify transport and package inclusions, request a quiet room early, and check every payment at checkout: reviews include reports of long refund delays and a duplicate charge. Overall, it offers comfortable rooms and attentive service, but the experience can vary when occupancy is high.