Colour Matching
Customers say the salon listens closely and can deliver specific colour requests, including a dark cherry cola shade.
Jumeirah
The Hideaway is a Jumeirah hair salon known in reviews for carefully handled colour, thoughtful haircuts and polished blow-dries. It also has a strong following for detailed manicures, in a calm, welcoming setting where consultations and hair health are taken seriously.
Source: Google Maps
Customers say the salon listens closely and can deliver specific colour requests, including a dark cherry cola shade.
Reviews describe guidance focused on improving hair condition, including growing hair long and healthy while continuing to colour it.
Manicure and pedicure reviews repeatedly highlight precise, careful work, including French nails and attentive cuticle care.
One long-term customer specifically noticed the clean basin area, with no dirt, hair or dust overhead.
The salon is described as quiet and calming, with a relaxing hair wash, head massage and coffee mentioned in reviews.
Hair dusting was praised for removing split ends along the hair without taking away length.
Request Consultation. For colour changes, ask for a detailed consultation covering every step and the realistic result before starting.
Discuss Hair History. Mention previous dark or black dye clearly and confirm what change is achievable before paying for highlights.
Protect Length. If you want to remove split ends without a shorter cut, ask whether hair dusting can suit your hair.
Check Gel Wear. If booking gel nails, confirm the expected wear period and what support is available if chipping happens early.
Reconfirm Booking. For appointments made through an app, reconfirm the booking directly beforehand if arriving at a specific time matters.
Plan the visit
| Mon | 9:00 AM – 8:00 PM |
| Tue | 9:00 AM – 8:00 PM |
| Wed | 9:00 AM – 7:00 PM |
| Thu | 9:00 AM – 7:00 PM |
| Fri | 9:00 AM – 8:00 PM |
| Sat | 9:00 AM – 8:00 PM |
| Sun | 10:00 AM – 7:00 PM |
One appointment combined balayage highlights with a haircut, blow-dry, glossing and a K18 treatment.
A K18 treatment was included in an appointment whose reviewer said their hair looked healthier and more beautiful afterwards.
A curly haircut was praised for following the customer’s detailed instructions about how their curls should be cut.
One customer said highlights showed no visible change after several washes and that the limitation from old black dye was explained too late.
A customer reported arriving for an appointment booked weeks earlier only to find it had been cancelled without notice.
One review says a gel manicure chipped and peeled within a week, despite an advertised two-to-three-week lifespan.
A disappointed customer said the salon argued about the failed highlights instead of inviting them back to assess a fix.
The Bottom Line
The Hideaway is a Jumeirah hair salon with a strong review record for colour, haircuts and blow-dries, alongside detailed manicure and pedicure work. Customers describe staff who listen carefully, explain recommendations and, in several accounts, prioritise keeping hair healthy rather than cutting it short. A dark cherry cola colour and a curly haircut are two examples of results that matched the requested brief.
Hair appointments can be fairly involved: one customer booked balayage highlights, a haircut, blow-dry, glossing and a K18 treatment together. Another praised hair dusting for removing split ends without losing length. Nail reviews mention precise cuticle work and French nails.
The setting comes across as calm and clean, with quiet voices, coffee or cappuccino, a relaxing wash and head massage, and even a chocolate treat mentioned as thoughtful extras. There are some important cautions. One customer said highlights showed no visible change after several washes and that old black dye was only raised afterwards.
Another said a gel manicure chipped within a week. A separate review reports an appointment cancelled without notice after being booked through Fresha. For colour or a time-sensitive visit, confirm your hair history, expected result and booking before committing.