Skyline Views
Suites and rooms can deliver striking Burj Khalifa views, with terraces and spacious interiors adding to the appeal.
The Lana - Dorchester Collection
Business Bay
The Lana – Dorchester Collection is a luxury hotel in Business Bay, known for its refined design, skyline views and warm service. Guests come for stays as well as experiences such as Afternoon Tea, including a well-reviewed vegan version, and the High Society rooftop pool.
Reputation Score
4.5
★★★★★
1,094 ratings
Source: Google Maps
The Good Stuff
Afternoon Tea
Afternoon Tea stands out for polished service, attractive presentation and strong pastry and savoury selections.
Vegan Option
The vegan Afternoon Tea received especially strong praise for its pastry, making it a useful choice for plant-based visitors.
Rooftop Pool
High Society combines a rooftop pool with views, food and a stylish setting for a pool day or evening visit.
Calm Design
Reviews describe an elegant, quiet atmosphere with modern interiors that feel refined rather than overly showy.
Family Stays
One week-long family stay found the team warm and attentive with a child, while housekeeping kept the room flawless each day.
Spa Experience
The spa is repeatedly described as relaxing and professionally run, with one guest calling it among their best spa experiences.
Tips for a Better Visit
Confirm Views. If the Burj Khalifa outlook matters, reconfirm the exact room view before arrival rather than relying on an earlier call.
Allow Time. Build extra time into arrival plans, especially for multiple rooms or busy events, because check-in and valet waits were reported.
Check Fees. Ask about room-service and delivery charges before ordering; one guest was not told about a 150 AED room-service fee.
Clarify Seating. For lobby coffee or desserts, confirm both reservation rules and the minimum spend before choosing a table.
Choose Tea. Afternoon Tea is a strong pick for a celebration, and the vegan version is worth asking about if needed.
Plan the visit
Practical details
Marasi Dr
Business Bay, Dubai
Common Concerns
Check-in Delays
Several reviews report rooms not being ready, including a family kept waiting 90 minutes for three rooms.
View Mismatch
A guest who had requested a Burj Khalifa-facing room said the assigned suite had a completely different view.
Room Service
One in-room breakfast arrived cold, with diluted iced coffee and juice and lukewarm hot milk.
Valet Delays
Valet retrieval took almost an hour during an event, which was particularly uncomfortable in the heat.
Extra Charges
Guests have reported a minimum lobby seating charge and an AED 50 fee each time an external delivery arrived.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
150 AED
room service charge
“I was also not informed about the extra 150 AED charge for the room service”Google review · May 2026
around 3000 AED
suite
“The most unacceptable part was when I questioned why I should pay around 3000 AED for a suite that was not what I requested”Google review · May 2026
DXB
LOCAL
LOCAL
The Bottom Line
The Lana is a design-led luxury hotel in Business Bay, with a calm, understated atmosphere and rooms that can frame the Burj Khalifa or marina. You can book a stay, spend time at the High Society rooftop pool, visit the spa, or come in for Afternoon Tea. The Gallery’s tea service and its vegan version are the clearest review-backed highlights, with praise for the pastries, scones and attentive service.
The property’s strongest feature is its people when the service is working well. Reviews describe warm welcomes, thoughtful help with arrangements, immaculate rooms and an easy family stay with a child. The rooftop pool also earns praise for its views, food and design.
Birthday and anniversary experiences, however, are inconsistent: some guests received upgrades or cakes, while others said their occasions were barely acknowledged. Plan a little carefully. Confirm a promised Burj Khalifa-facing room in advance, clarify lobby seating and minimum-spend rules, and ask about room-service or delivery fees before ordering.
Check-in delays, unanswered service calls, cold in-room breakfast and slow valet retrieval have all appeared in recent reviews. The hotel can be impressive, but operational details are worth pinning down before you arrive.