Patient guidance
Customers praise clear explanations of mattress materials, comfort levels and features, making comparison easier.
THE MATTRESS STORE (City Centre Mirdif)
Mirdif
The Mattress Store in Mirdif is a specialist sleep and comfort retailer where you can try mattresses, compare firmness levels and shop for bedroom pieces such as bed sets or recliner chairs. Reviews especially value the patient, no-pressure guidance when choosing a mattress.
Reputation Score
4.5
★★★★★
290 ratings
Source: Google Maps
The Good Stuff
No pressure
Several reviews describe advisers who listened to comfort and budget needs without pushing unnecessary purchases.
In-store testing
A review recommends trying mattresses in person to feel the differences and judge what suits your sleep.
Firmness choice
Customers mention soft, medium and firm mattresses, giving shoppers different comfort levels to compare.
Bedroom pieces
Reviews mention bed sets, storage beds and recliner chairs alongside mattresses.
Payment options
One customer says the store provided various payment options when buying for the family.
Comfort support
Some buyers report a soft-yet-firm feel, quiet movement and improved back support from their mattress.
Tips for a Better Visit
Test carefully. Try the exact mattress in the showroom and confirm its model before paying, as one reviewer received a much harder version.
Confirm delivery. Get the delivery date and time in writing and reconfirm it; one order moved from a daytime window to 8pm without notice.
Check warranty. Ask how warranty claims are handled, including inspection requirements, before purchasing a costly mattress.
Choose timing. If possible, visit when staff are less occupied; one shopper waited 20 minutes without receiving assistance.
Plan the visit
Practical details
City Centre Mirdif Shop #077, Enterance A, Level 1
Mirdif, Dubai
| Mon | 10:00 AM – 10:00 PM |
| Tue | 10:00 AM – 10:00 PM |
| Wed | 10:00 AM – 10:00 PM |
| Thu | 10:00 AM – 10:00 PM |
| Fri | 10:00 AM – 12:00 AM |
| Sat | 10:00 AM – 12:00 AM |
| Sun | 10:00 AM – 12:00 AM |
Popular Mentions
Foam mattress
One customer bought a foam mattress with a stated 10-year warranty, though later reported a warranty dispute.
Gel-based mattresses
A review about a villa purchase mentions a gel-based mattress whose gel cushions shifted.
Two pillows
One customer reported buying two pillows and questioned their value after purchase.
Common Concerns
After-sales gaps
Several customers report unanswered calls, messages and WhatsApp follow-ups after purchase.
Delivery delays
Reviews describe missed deliveries, late arrival and rescheduling without notice.
Warranty disputes
Customers report long waits for inspections or refusals to act on mattress warranty problems.
Product concerns
Some buyers report sinking mattresses, shifting gel cushions or a delivered mattress feeling harder than the showroom model.
Service lapses
One shopper waited 20 minutes without being acknowledged while staff served another customer.
Customer-reported prices
These are customer-reported mentions, not a current price list. Prices may have changed.
300 AED each
two pillows
“I also bought two pillows at 300 AED each, and they are completely useless and not worth the price”Google review · September 2025
DXB
LOCAL
LOCAL
The Bottom Line
The Mattress Store in Mirdif is a specialist sleep and comfort retailer where you can try mattresses in person and compare options such as soft, medium and firm feels. Reviews also mention bed sets, storage beds and recliner chairs, so it is useful if you are furnishing a bedroom rather than replacing only a mattress. The strongest part of the experience is the showroom guidance.
Customers describe patient explanations of materials, comfort levels, frame designs and delivery options, with some saying they were helped to choose for parents or a whole family without pressure. There are also reports of payment options, discounts and comfortable mattresses that felt soft yet firm, supported the back and made a difference from the first night. The important caution is what happens after payment.
Multiple reviews describe unanswered calls or WhatsApp messages, delayed or missed deliveries, and warranty problems. One order moved from a 10am–5pm window to 8pm without notification; another reviewer said a replacement mattress also sank. A separate review said the delivered mattress was harder than the showroom model.
Try the exact mattress you plan to buy, confirm the model and delivery window in writing, and ask how warranty claims are handled before paying. The in-store advice can be very helpful, but the after-sales record is uneven enough to check these details carefully.