Medical centre
Prime Medical Center is described as quick, efficient and staffed by doctors including specialists.
The Onyx Tower 1
Barsha Heights
The Onyx Tower 1 is a mixed-use office and commercial building in Barsha Heights, with medical services and everyday conveniences on site. Reviews specifically mention Prime Medical Center, 1001 Gourmet, French coffee and nearby banks, making the tower more than just a clinic or office address.
Reputation Score
4.2
★★★★☆
139 ratings
Source: Google Maps
The Good Stuff
Office access
The building is used for offices and was described as easily accessible, with Dubai Internet City metro station nearby.
On-site retail
1001 Gourmet in P2 is mentioned as a Korean Asian grocery, useful for a quick shop during a visit.
Coffee option
A review notes French coffee alongside the gourmet market in the building.
Visitor parking
One review reported 15 minutes of free parking inside the building, with additional parking behind the tower for medical-centre visitors.
Bright interiors
The tower has been described as clean, bright and well located, with spacious halls and offices.
Tips for a Better Visit
Keep ticket. Keep your parking ticket: one visitor reported a 240AED lost-ticket charge even after entry details were checked.
Allow time. Allow extra time for parking queues and the exit, as delays have reportedly led to additional hourly charges.
Confirm tower. Confirm the exact tower and entrance before arriving; a review says the hotel entrance is in Tower 3 despite a Tower 1 address.
Ask validation. Ask the outlet and exit staff exactly how validation works before leaving, since one visitor was told to get a stamp and was charged anyway.
Plan the visit
Practical details
Sheikh Zayed Road, The Greens
Al Thanyah Third, Dubai
| Mon | 9:00 AM – 5:00 PM |
| Tue | 9:00 AM – 5:00 PM |
| Wed | 9:00 AM – 5:00 PM |
| Thu | 9:00 AM – 5:00 PM |
| Fri | 9:00 AM – 5:00 PM |
| Sat | 9:00 AM – 5:00 PM |
| Sun | 9:00 AM – 5:00 PM |
Common Concerns
Parking charges
Parking reviews repeatedly describe charges for short delays, validation problems and queues at the exit.
Ticket penalty
A lost parking ticket was reportedly charged at 240AED, even after the vehicle entry was checked in the system.
Poor guidance
First-time visitors may struggle because the hotel entrance is in Tower 3 while some directions reportedly point to Tower 1.
Maintenance issues
One review reported smoking in corridors, dirty toilets and unresolved maintenance complaints.
Security manner
Several reviews criticise the way parking and security staff handle visitors, including a reported system outage followed by shouting at the exit.
DXB
LOCAL
LOCAL
The Bottom Line
The Onyx Tower 1 is a mixed-use office and commercial building in Barsha Heights rather than a standalone therapy destination in the review evidence. For a clinic visit, the clearest medical reference is Prime Medical Center, described by one visitor as quick and efficient, with specialists on its doctors’ team. The reviews do not identify particular physical therapy treatments, so confirm the clinic suite and service before setting out.
There are useful stops if you need to combine the appointment with errands. 1001 Gourmet is mentioned in P2 as a Korean Asian grocery, while another review notes French coffee and a gourmet market. Banks, Al Maya supermarket and Domino’s are also mentioned in the building or nearby, and Dubai Internet City metro station is described as close by.
The building itself has been called clean, bright and spacious, with offices and halls that are easy to access. Parking is the main caution. Reviews report queues, charges after even a one-minute delay, validation confusion and a 240AED lost-ticket fee.
Keep the ticket, ask precisely where the validation stamp is handled, and allow extra time at the exit. Directions can also be confusing: one review says the hotel entrance is in Tower 3 despite a Tower 1 address. Security manner and unresolved corridor and toilet issues were additional complaints.